Experience

• 

  C lazy u ranch

  May 2012 - Oct 2012

  Recreation attendant

  Responsible for cleanliness, safety, organization, aesthetics, and ambience of the social gathering area/focal point of the ranch.Managed the Activities Room. Check out recreational supplies.Assisted concierge with customer service, data entry, and telephone reception.Assisted waitstaff during lunches served poolside and as needed during other meals.

• 

  The yankee candle company, inc.

  Nov 2012 - Jan 2013

  Sales associate

  Point of contact for order transactions, incoming calls, and customer sales.Responsible for receiving and stocking incoming inventory deliveries.

• 

  Easter seals dupage & fox valley

  Feb 2013 - Mar 2013

  Clinical services support

  • Reschedule physical, occupational, and speech therapy appointments.• Enter new patient intake forms.• Assist receptionist with front desk service and telephone reception.

• 

  International fellowship of christians and jews

  Mar 2013 - Nov 2017

  • Accept incoming phone calls to handle donor inquires, accept donations, and research and resolve donor questions, concerns, requests and special gifts from calls or correspondence• Make outbound follow-up donor calls as needed.• Prepares and ensures the accuracy of special letters, honor/memory letters, and other standard letters.• Distribute donor documentation to appropriate departments. • Perform other duties and projects as required by management that may include: Matching Gifts, Credit Card Problems, responding to Website Feedback by doing research and writing replies to donors, etc. Show less

  • Donor Support Team Lead

    Aug 2016 - Nov 2017

  • Donor Services Senior Associate

    Apr 2015 - Aug 2016

  • Donor Support Associate

    Mar 2013 - Apr 2015
• 

  Lutheran life communities

  Nov 2017 - Apr 2021

  Donor stewardship coordinator

  -Database Maintenance (Raiser's Edge)-High Capacity Donor Identification-Performs research, compiles information, and prepares summaries of high capacity donors-Donor Portfolio Management, including conducting biweekly meetings with fundraisers-Event Support-Grant Application-Prepare and Present Reports to Foundation staff-Compiles mailing lists, reviews lists and mailing collateral for accuracy

• 

  Lutheran child and family services of illinois

  Sept 2021 - now

  Donor database manager

  -Oversees all donor data entry and record updates-Runs queries and reports to support the Development Team-Initiates and manager projects to improve utilization of the database-Serves as liaison for the reconciliation process between Development and Finance, assists in preparation for the annual financial audit-Manages fundraising poftfolios for Director of Development, VP of Advancement, and CEO-Facilitated donor database migration from Raisers Edge to Bloomerang for two separate organizations-Manages QGiv use for two annual special events Show less