Catalina Hidayat

Experience

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  DR. SUSAN LY O.D. AND ASSOCIATES PLLC

  Jun 2022 - Jan 2023

  Optometric Technician

  - Performed administrative tasks such as scheduling appointments, checking patients in, handling payments, verifying insurance, and filing insurance claims.- Operated machinery on patients for pre-testing, such as the FDT test and retinal imaging.- Maintained a spreadsheet on Google Sheets that kept track of all the daily transactions and ensured that the balance was accurate.

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  Marketplace Insurance Agency & ElderCare Associates, Inc.

  Oct 2022 - Dec 2022

  Broker Assistant

  - Input and updated more than 2000 clients' information and plans using softwares such as Salesforce and Connecture.- Worked with insurance agents directly by assisting them in completing tasks, such as: calling clients, updating medication, and scheduling appointments.

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  James Madison University

  Mar 2023 - now

  Student Research Assistant

  - Research AI algorithms using Microsoft Copilot to streamline research processes- Create dashboards using pivot tables in Excel to aggregate entity data- Focus on data analysis and input into Excel to aid prospect development for the university- Perform database verification of constituents to gather and analyze data effectively

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  American College of Radiology

  May 2023 - Aug 2023

  Finance Intern

  - Improved the processes of the FP&A team by utilizing Smartsheet, which created timelines for forecasting during the fiscal year- Configured templates in Excel using the SpotlightXL add-in by computing formulas and formatting designs to improve the process of allocations and attestations for FY23- Created high-level business presentations in PowerPoint overseeing projects that would be presented to key stakeholders