
AUdry Gabrilla
Banquet

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About me
I am an experienced professional in the fields of F&B, Hotel, and Banking. With this experience, I have become a professional in carrying out my work.
Education

Smkn 27 jakarta
2011 - 2013Hotel/Motel Administration/Management
Universitas Terbuka
2018 - 2018Accounting
Experience

Kempinski Hotels
Jan 2012 - Jan 2013Banquet- Setting up banquet event spaces.- Arranging tables, chairs, and decorations for events.- Assisting with food and beverage service.- Providing excellent customer service to event attendees.- Clearing and cleaning banquet spaces after events.- Collaborating with other banquet staff and departments.- Ensuring the smooth execution of events.- Handling guest inquiries and requests during events.- Following hotel and banquet service standards.- Adhering to health and safety guidelines. Show less

The Ascott Limited
Jun 2012 - Dec 2012Housekeeper.webp)
PT. NUSANTARA SEJAHTERA RAYA (CINEMA XXI)
Aug 2013 - Sept 2015Guide1. Assisting and directing customers to their respective movie theaters.2. Providing information about movie showtimes and ticket availability.3. Assisting customers with ticket purchases and reservations.4. Handling customer inquiries and addressing concerns.5. Ensuring a smooth and pleasant experience for cinema-goers.6. Maintaining a clean and organized cinema lobby area.7. Assisting with crowd management during peak hours.8. Promoting and upselling cinema products and services.9. Enforcing cinema policies and safety guidelines.10. Collaborating with other staff members to ensure efficient operations. Show less

PT Bank Central Asia Tbk
Sept 2015 - Jan 2016Bank Teller1. Customer Transactions2. Cash Handling3. Account Inquiries4. Check and Payment Processing5. Foreign Currency Exchange6. Promoting Bank Products7. Customer Service8. Balancing Cash Drawer9. Compliance and Security10. Assisting with Administrative Tasks
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PT. Sari Coffee Indonesia (Starbucks Indonesia)
Jan 2016 - Sept 20231. Leading Operation & Activity2. Creating The Environment3. Solving Problem In The Moment4. Coaching For Performance & Development5. Staffing & Scheduling6. Cash Management7. Beverage & Food Preparation8. Inventory Management9. Quality Control As a barista, your main job responsibilities typically include:1. Preparing Coffee and Beverages2. Customer Service3. Operating Equipment4. Maintaining Cleanliness5. Cash Handling6. Food Preparation7. Menu Knowledge8. Upselling9. Adhering to Health and Safety Standards10. Teamwork
Shift Supervisor
Jan 2018 - Sept 2023Barista
Jan 2016 - Jan 2018
Licenses & Certifications
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Coffee Master
PT. Sari Coffee Indonesia (Starbucks Indonesia).webp)
Coffee Master
PT. Sari Coffee Indonesia (Starbucks Indonesia)Jul 2019.webp)
Coffee Master
PT. Sari Coffee Indonesia (Starbucks Indonesia)Jul 2020.webp)
Coffee Master
PT. Sari Coffee Indonesia (Starbucks Indonesia)Jan 2018
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