Nicole Fiori

Experience

• 

  Objective Marketing Group

  Jul 2009 - Jun 2012

  Graphic Designer

  - Worked with car dealerships, restaurants, photographers, nonprofits, and other clients- Created digital and print media such as logos, websites, flyers, and car wraps

• 

  EVOS Feel Great Food

  Jan 2012 - May 2013

  Catering Manager & Marketing Assistant

  - Provided excellent customer service by greeting customers, taking orders, and handling transactions accurately.- Managed inventory, replenished supplies, and collaborated effectively with team members.- Assisted with graphic design for new signs and promotional materials.- Oversaw catering operations, including the ordering and delivery of fresh food to nearby schools.

• 

  Kae Q

  Mar 2012 - Nov 2015

  Founder

  - Formulated natural lipstick and lip balm products using locally sourced ingredients, including coconut oil and beeswax.- Established a supply chain by sourcing coconuts from various farms and processing them into high-quality coconut oil.- Designed and implemented marketing strategies, including graphic design for branding and promotional materials.- Expanded customer base through targeted marketing campaigns and exceptional product quality.- Managed all aspects of business operations, from product development to sales, ensuring smooth and efficient processes.- Achieved significant brand growth and a loyal customer following, leading to the successful transition into Indie Beautique. Show less

• 

  Bee Heaven Farm

  Dec 2012 - Apr 2016

  Assistant Manager

  - Implemented a process to track the planting patterns throughout the farm to increase yields while minimizing loss- Tracked inventory from seed to harvest by recording seeds planted, grown, and lost, which was integral to pricing strategy- Revamped the company website by moving to WordPress, in order to improve online customer experience- Led the development of printed and web-based marketing campaigns for increasing attendance of events

• 

  Indie Beautique

  Jul 2015 - Jun 2019

  Owner

  - Formulated and launched several product lines, including bath bombs, bath salts, and soaps, with a focus on eye-catching and captivating designs.- Created unique fragrances using traditional perfumery techniques, enhancing the appeal and quality of products.- Managed daily operations, from generating product ideas to fulfilling orders and maintaining excellent customer relations.- Developed and executed social media content strategies, optimizing the website with SEO to increase visitor traffic.- Drove the marketing calendar to ensure timely, functional content throughout the year while updating and clearing outdated content.- Oversaw the purchasing of product supplies and tools, implementing cost optimization strategies. Show less

• 

  Sweet Clover Market

  Jul 2016 - Jan 2019

  Assistant Buyer & Marketing Associate

  - Worked with distributors and analyze sales reports to purchase proper levels of product- Oversaw quality control and make sure incoming product results in highest customer satisfaction- Increased brand recognition by creating marketing campaigns, distributed in-house and through media outlets- Created social media content as well as updated information on website- Updated biweekly newsletter with store updates, new products, and department information

• 

  PinSource

  Jan 2019 - Jul 2024

  Sales Account Manager

  - Managed customer accounts using eCRM software, developed marketing materials, and maintained relationships with existing clients.- Gained experience in email and phone communication, sales growth, and trade show representation.- Developed an understanding of audience-specific goals and marketing strategies.- Created visually engaging promotional materials utilizing graphic design skills.- Coordinated and participated in trade shows, strengthening event planning abilities.

• 

  Sodexo

  Jul 2024 - now

  Retail Manager - St. Michael's College