Experience

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  King county i.t.s

  Apr 1994 - Nov 2005

  Worked individually and collaboratively with peers, management and external customers to design and select technology for large distributed information systems. Examples include adapting solutions with my own script to synchronize accounts in Microsoft Exchange and user accounts in HEAT database; implementing migration from separate Windows domains to Active Directory; and working in conjunction with different teams in ITS to troubleshoot and resolve network, file server, desktop (cross-platform) and email issues. Developed processes and documentation for the systems I set up. Show less Used MS Project for project management in planning and installing SMS systems in accordance with Enterprise Architecture standards and policies. This involved many meetings with and presentations to external customers to persuade them to use our product. Once the system was in place, I worked independently to monitor the ongoing health of the SMS system as well as of over 12,000 desktops and servers in the County. Packaged applications or specialized software for automatic, remote installation onto individual groups of computers or county-wide. Interfaced with different teams to resolve problems as they arose. Show less

  • Senior System Engineer

    Jun 2001 - Nov 2005

  • SMS Manager

    Jun 1998 - Jun 2001

  • Distributed Computing Analyst

    Apr 1994 - Jun 1998
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  City university

  Jan 1999 - Jun 2000

  Instructor

  Worked independently teaching A+ and MCSE courses. Followed provided curricula to effectively communicate important concepts and facilitate class exercises. Maintained an upbeat environment in class to help motivate students to succeed.

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  Nnh ltd

  Mar 2008 - Apr 2012

  General manager

  Set up and managed all aspects of a nationally-recognized exotic/endangered animal breeding operation with 30 employees in Central Vietnam focusing on wildlife preservation and income generation for local residents. Created company policies and culture, hired and trained staff, conducted performance evaluations and undertook coaching and disciplinary measures when appropriate. Developed initial construction budget as well as ongoing quarterly and annual budgets for the operation. Researched and developed quality control processes for exotic animal husbandry based on LEAN and Six Sigma principles. Cultivated relationships of trust and respect with government officials, customers and banks. Managed and implemented change from a traditional sales model to a cooperative model in which the company offers a limited warranty conditional upon customers receiving education and support in best practices care for their purchased animals in order to facilitate successful breeding of our stock by the local farmers. Developed multi-year strategic plan for the company to operate self-sufficiently under the management of my trained staff. Show less

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  Reiko office resource group

  Apr 2015 - now

  Ceo at reiko office resource group

  Provide virtual and physical offices, computer support, testing and training center