Experience

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  Ict telesales

  Sept 2005 - Sept 2006

  Telesales operator

  Working on behalf of a large credit card company offering CRP - Card Repayment ProtectionMaking calls to existing customersDealing with calls, answering questions Dealing with irate customersAdvising people on the productWorking to meet targets and making salesUsing the computer system and working as part of a large team

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  Next group plc

  Nov 2007 - Jan 2008

  Retail assistant

  Greeting customers who enter the shopAssisting shoppers to find the goods and products they are looking forBeing responsible for processing cash and card paymentsAnswering queries from customersAnswering directly to a supervisorGiving advice and guidance on product selection to customersDealing with customer refundsKeeping the store tidyResponsible dealing with customer complaintsWorking within established guidelines, particularly with brandsAttaching price tags to merchandise on the shop floorResponsible for security within the store and being on the look out for shoplifters and fraudulent credit cards etc Show less

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  Athlone institute of technology

  Aug 2009 - Aug 2009

  Main receptionist (cover)

  General Reception dutiesMaintaining a professional front of office approach to visitorsAnswering visitor inquiries about the companyDirecting visitors to appropriate contactsAnswering incoming callsTransferring callsMonitoring who is coming and going through the car park

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  Athlone institute of technology

  Aug 2010 - Jul 2012

  Dealing with phone inquiriesGeneral Office workGrants and medical certsOrganising and minuting meetingsAssisting with the organising of events such as SciFestStudent inquiriesUsing the student database on a daily basisWorking with Microsoft OfficeWorking to meet deadlines Researching informationWorking directly for a specialist adviser to carry out all administrative dutiesOrganizing and minuting numerous small and large meetingsTyping up meeting minutes and creating and organizing reportsUsing Microsoft Word to create and compile a large scale documentUsing Microsoft excel to create spreadsheets and chartsUsing the specific database to extract student data to create reports

  • Office Administrator - School of Science

    Dec 2010 - Jul 2012

  • PA/Administrator for Programmatic Review - School of Science

    Aug 2010 - Dec 2010
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  Canduco

  Dec 2012 - Jun 2013

  Recruitment administrator - internship

  Working with a specialist Engineering Recruiter to help with the administration of recruiting professionals as part of a large overseas construction project,Working with Microsoft ExcelResearching possible candidates through websitesObserving interviews and mock interviews to prepare candidatesCompiling CV's of candidatesTaking part in a sales and marketing progression one day courseAdvertising job vacancies on various job sites

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  Hynes auctioneers

  Jul 2013 - Apr 2016

  Office administration and receptionist

  Reception/Office Duties to include;Answering phones in a busy officeDealing with customers, clients and potential clientsDirecting calls and taking messagesManaging and setting up appointments for the MDFilingDealing with large amounts of cash and writing receiptsStocking brochures and making sure the office is kept tidyScheduling web reminders for all appointmentsOrganizing window displaysManaging Post book and post to be sentPayment of billsManaging property key systemWorking with a property databaseUsing Microsoft office, in particular Word and Excel on a daily basisManaging rental payments and arrears and issuing notices.Creating property brochures and advertising properties online and in house Show less

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  Munnelly opticians

  Apr 2016 - Sept 2018

  Optical sales and administration assistant

  Customer ServiceDealing with customer details, information and processing for eye examinationsUsing the specialized computer database to manage client informationOrdering and managing stockDealing with outstanding balances and client accountsOrganising client recallsMaintaining the shop floorUpholding the highest level of confidentiality with regards to patient informationAdvertising new stock and eye health information across social media platformsDealing with reps and choosing new frames Show less

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  Harry corry ltd.

  Oct 2020 - Feb 2021

  Interiors sales assistant

  Part time role whilst in full time education.Customer serviceDealing with customer inquiriesMaintaining hygiene standards in line with government guidelines in store due to Covid-19Assisting customers with sizing and stylingManaging stockWorking as part of a large teamManual HandlingUsing the till system

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  Technological university of the shannon: midlands midwest

  Feb 2021 - Oct 2022

  Applied polymer technologies administrator

  Setting up the administration officeDealing with all orders and purchasesWorking with Microsoft 365 and its other online applicationsCoordinating work on marketing and brand developmentAssisting with the tender and procurement processManaging all administrative duties on a daily basisAssisting with the invoicing processPayroll Working with a number of different departments within the University

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  Department of education — ireland

  Oct 2022 - now

  Executive officer