Experience

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  Tyler technologies / incode division

  Apr 2002 - Jul 2007

  Software developer

  Full-cycle developer of customer relationship management and financial/accounting software for municipal governments. Analyzed client requirements, created detailed design specifications, solved design, user interface, and programming problems, and performed internal quality assurance.

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  Argo

  Jul 2007 - Feb 2010

  Lead analyst for multiple internal and external projects. Responsible for leading requirements gathering and design validation sessions with high-level members of client functional groups, developing a comprehensive design strategy and detailed system documentation for complex decision engine logic, training and managing design and development teams, coordinating technical development and integration, and serving as the central point of contact for client issues.Key Accomplishments• Successfully led to completion the analysis, design, and development phases of a complex decision engine project for the nation’s largest volume auto lender• Trained client design/development team to be self-sufficient• Streamlined product development and increased base software reusability Show less

  • Business Systems Analyst II

    Jun 2008 - Feb 2010

  • Application Developer

    Jul 2007 - Jun 2008
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  Susan g. komen

  Feb 2010 - Jul 2019

  Researches new technologies and leads identification of solutions that will enhance the organization’s information systems and support overall business goals and enterprise architecture. Completes business process analysis to identify process gaps. Strongly influences the business by demonstrating a clear understanding of the business needs and the technologies that can be used to accommodate their requirements. Guides development of strategic business cases for proposed projects that are used at senior leadership levels. Oversees creation of RFPs and performs solution alternative analysis. Develops detailed project plans and leads project team through the project framework processes to achieve all milestones. Key Accomplishments• Oversaw transition to bring direct mail data into our Salesforce database and integrate with new vendors. Project involved adding new objects and fields, loading data, mapping data between in-house and vendor systems, setting up processes to query and transfer data, and creating custom reports.• Successfully led development and launch of a new online national race registration and fundraising platform ahead of schedule leading to increased affiliate and participant satisfaction. Show less Performed business process analysis, requirements gathering, and gap analysis. Created detailed requirements documentation. Oversaw creation of technical design documents and test plans. Lead analyst for multiple projects ranging from complex system integration with Salesforce to custom .Net application and website development. Key Accomplishments• Created a two-way real-time integration between Salesforce and an external vendor database using APIs. Involved data mapping and thorough understanding of Salesforce objects and fields.• Migrated affiliate organizations onto Salesforce including data cleansing and deduping, data upload, customization of account, contact, opportunity and other objects to accommodate affiliate business processes.• Created a process and content management system within Salesforce for community profile evaluations utilizing Forms Assembly forms, custom objects, workflow, and triggers. Show less

  • IT Program Advisor

    Sept 2013 - Jul 2019

  • Business Analyst III

    Feb 2010 - Oct 2013
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  Ais healthcare

  Sept 2019 - Jul 2022

  Salesforce developer

  Utilizes comprehensive Salesforce knowledge to determine best technical solution for business requirements. Develops solutions to meet business needs using a combination of no-code using Lightning Pages, Flow and Process Builder and custom programming with Apex, Visualforce and Lightning Components. Tests, deploys andmaintains all solutions. Develops integration of Salesforce with proprietary system and external web services using Boomi, MS SQL and Salesforce APIs.Key Accomplishments● Built complex custom screen flows to screen new patients and administer patient assessments that incorporate custom apex code, lightning components, external web service integration and custom objects.● Created new data integration processes between Salesforce and the proprietary patient system using Boomi and MS SQL Server to allow nurses to see full patient information. Show less

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  Starry, inc.

  Jul 2022 - now

  Salesforce developer