
Timeline
About me
Director, Accreditation & Regulatory Affairs
Education

Mercy university
2014 - 2017Master of public administration - mpa hospital and health care facilities administration/management 3.7 gpa
Mercy college
2009 - 2014Bachelor of business administration (b.b.a.) international businessActivities and Societies: President of Club - Jujitsu Katu Dobo
Experience

Sleepy hollow middle & high school
Sept 2005 - Jun 2009Clerical assistantPreparing correspondenceFiled / Organized PaperworkCopy / Scanned Paper workDesigned daily bulletin board

Dr. bernard l. schainholtz dds
Aug 2008 - Feb 2013Receptionist/dental assistant▪ Checking in patients according to office protocol, verifying and updating patient information▪ Greeting and welcoming patients and visitors to the practice▪ Schedule Management: scheduling appointments including follow ups and no shows▪ Answering phone calls and interpreting for Spanish clients▪ Data entry and bookkeeping▪ Receiving payments and entering in database▪ Insurance Verification and Billing• Prepare, organize materials needed for claim forms for patients with dental insurance▪ Performed clerical functions such as:• Preparing correspondence, receiving patients, arranging conference calls▪ Ensuring that HIPAA Notice of Privacy Practices Notice is on display Show less

Boys & girls club of america, tarrytown center
Aug 2008 - Sept 2008ReceptionistAnswered calls, Handled multiple phone linesHandled inquiries from the publicGreeted parents and visitorsTook attendance of campers

Valvoline instant oil change
Nov 2010 - Oct 2011Receptionist/technician• Answered calls, Handled multiple phone lines• Handled inquiries from the public• Greeted customers• Receiving payments• Oil changes / Car check ups• Maintain Customer Area Clean

The law offices of anthony j. mamo jr., pc
Feb 2013 - Feb 2017Executive administrative assistant / paralegal▪ Managing all front office operations▪ Organizing files and performing filing work▪ Creating and maintaining active files and paperwork▪ Tracking office supply inventory and ordering additional supplies as needed▪ Screening and routing incoming calls and messages, distributing mail▪ Typing and editing legal documents, correspondence and maintaining calendars• Organizing and putting together trial notebooks▪ Performing data entry as needed• Sending court date reminder letters ▪ Interpreting for Spanish clients▪ Entering data into Quickbooks Show less

The tax place
Feb 2015 - Jan 2017Tax preparer assistant - part time*Greet clients, provide the required forms and update client information on the database before sending client to Tax Preparer*Answering the main phone line to schedule appointments and take messages*Quickly and accurately verifying and entering customers’ Form W-2 information into the database*Prepare all the documents for the tax client before passing them over to the tax preparer*Open files with all documentation necessary for new clients, update old information for former clients Show less

Island destinations
Feb 2015 - Oct 2015Executive administrative assistant to cfo and coo▪ Managing front office operations▪ Providing professional administrative support▪ Tracking office supply inventory and ordering additional supplies as needed▪ Screening and routing incoming calls and messages, distributing mail▪ Providing account and clerical support to the accounting department▪ Company Credit Card reconciliations▪ Banking Reconciliations for Island Resort Tours• Running Reports for fees and merchant payments through TRAMS database▪ Bookkeeping for Island Destinations (GP Database)▪ Coordinating activities for the company retreats with the marketing team▪ Disputing chargebacks for ID travel bookings▪ Reconciling employee expense reports and entering in GP▪ Providing executive administrative support with faxes, copies, mailings, file organization and preparation.▪ Mailing out checks using FedEx, UPS, DHL, USPS to vendors• Shipping packages internationally▪ Daily enter key data of financial transactions in database▪ Providing assistance and support to company personnel Show less

Phelps hospital
Feb 2017 - now- Organizing, attending, and participating in stakeholder meetings- Participate in project design meetings and propose improvements if necessary- Evaluate potential problems and technical hitches and develop solutions- Plan and manage team goals, project schedules, and new information- Manage project-related paperwork by ensuring all necessary materials are current, properly filed, and stored- Scheduling stakeholder meetings and facilitating communication between the project manager and stakeholders throughout the project life cycle- Executing a variety of project management administrative tasks such as billing and bookkeeping- Undertaking project tasks as required- Preparing necessary presentation materials for meetings- Documenting and following up on important actions and decisions from meetings Show less § Prepares information for meetings and events as needed§ Coordinates the calendar for the SVP of Patient Care Services & CNO and the VP of Clinical Operations & Patient Safety Officer§ Provides assistance relating to filing, maintenance, and retrieval of information relevant to all aspects of the position responsibility§ Types as needed correspondence, reports, etc.§ Coordinating / assisting with special functions as needed§ Responsible for interaction / coordination between the Nursing Directors, Ancillary Directors and SVP PCS & CNO as well as the VP ofClinical Operations & PSO§ Constructs minutes of meetings as required§ Payroll Reconciliation using Kronos for Directors and Nursing Administration§ Reconciliation of Invoices and submission for processing through Chrome River for:• Registered Agency Staff• Patient Transportation Services• Hemodialysis Services for the Phelps Patients§ Submission of Requisitions into EPRO for the Nursing Administration Office§ Credit Card Reconciliation for SVP of Patient Care Services & CNO§ Submits Expense Reports via Chrome River for SVP PCS & CNO and VP of Clinical Operations & PSO§ Coordinates travel arrangements for National Conferences for the SVP PCS & CNO and VP of Clinical Operations & PSO as well as somestaff from the Nursing Departments§ Assists with the coordination of the Nurse’s Week/Tech Week Events for the year§ Sorts and distributes incoming mail as needed – identifies mail that needs immediate attention§ Demonstrates the ability to be flexible and organized during stressful situations§ Updates and revises policies as needed to be posted in the Phelps Intranet§ Serves as backup for the Nursing Supervisors for Bed Board Management§ Monthly submission of statistical data in KQMI, Health Commerce, NDNQI§ Monthly On-Time Start Statistic Report created for Surgical Services Show less
Director, Accreditation & Regulatory Affairs
Jan 2024 - nowManager of Operations
Nov 2022 - Jan 2024Project Coordinator
Apr 2021 - Nov 2022Executive Secretary
Feb 2017 - Apr 2021
Licenses & Certifications
- View certificate

Team leadership
Mckinsey & companyJul 2023 
Project management 360
Cornell universityFeb 2022
Project management
Cornell universityFeb 2022- View certificate

Business leadership
Mckinsey & companyJun 2023 
Project leadership
Cornell universityDec 2021- View certificate

Leadership essentials, part of hispanic & latino leadership academy
Mckinsey & companyJul 2023
Volunteer Experience
Receptionist
Issued by Boys & Girls Clubs of America on Aug 2008
Associated with Rosendy Rodriguez-Nunez, MPA
Languages
- spSpanish
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