Experience

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  Esporta health and fitness club

  Jan 2001 - Sept 2002

  Unit administrator

  Created manual and electronic sales reports, invoices, purchase orders, budget control and forecast sheets using Microsoft Office. Also assisted with personnel, payroll, HR, cashing up and general office administration, and provided cover for membership sales, reception and fitness arena.

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  Lyreco uk and ireland

  Oct 2002 - Apr 2006

  Due to promotion, covered all aspects of sourcing non-catalogue items within the Specials department. This included sourcing suppliers and creating quotes within a 24-hour turnaround, investigating customer returns requests, following up price discrepancies with suppliers, and maintaining price sheets on Microsoft Office and the SAP ERP system. Managed the Special Product Returns Project by compiling monthly KPI figures for staff presentations. Managed catalogue orders, queries and complaints via phone, fax and email for customers ranging from single companies to national corporate accounts. Assisted with administrative support and training to other staff members using Microsoft Office and the SAP ERP system.

  • Marketing Specials Assistant

    Jan 2005 - Apr 2006

  • Senior Customer Service Operator

    Oct 2002 - Jan 2005
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  Extra personnel

  Apr 2006 - May 2007

  Recruitment consultant

  Contacted, interviewed, and assessed potential applicants to prospective vacancies within the industrial division throughout Shropshire. This included creating and maintaining strong relationships with the client companies with regular calls and site visits.

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  Classic furniture

  May 2007 - Jan 2009

  Key account manager

  Working as part of the Restaurant & Retail Team, managed contract furniture projects from initial enquiry through to final site handover. These projects ranged from refurbishments of smaller, independent brands, up to large roll outs of major brands on a national scale. This required regular liaison with interior designers and the end user, sourcing new products in line with current trends, and assisting with design ideas when a customers’ budget could not employ a dedicated interior designer. As showroom coordinator, selected new pieces to display for the New Collections range. Show less

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  R&s robertson ltd

  Feb 2009 - May 2010

  Area sales manager

  Promoted the company’s products with interior designers, architects, and hoteliers throughout Wales and the South of England. Identified new sales opportunities for large corporate clients, as well as smaller design practices, and created bespoke presentations to suit the specific requirements. Created quotes and investigated any follow up enquires generated by the internal sales support team.

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  Cfg furniture ltd

  May 2010 - Oct 2018

  Business development manager

  Provided bespoke furniture solutions into the hospitality and leisure industry by managing cradle to grave projects. From initial A&D meetings and client briefs to sourcing furniture, compiling quotations, procurement and manufacture through to delivery, installation and final sign off. This involved targeting new business within Scotland, Central London, and high-value key accounts in the Midlands.Attended trade shows and exhibitions to showcase the company’s new products and generate new sales leads. Worked closely with senior management to generate sales forecasts, progress reports, and cost analyses.Researched current market trends in order to provide an insight for potential new business opportunities.As part of a small team, created a new website and brochures for a complete re-branding of the company, which included obtaining new suppliers and developing relationships in the UK and throughout Europe. Show less

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  Satelliet-uk

  Apr 2019 - Dec 2019

  Business development manager
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  Space group

  Jan 2020 - now

  Furniture business development manager