Yassir Elhassan

Experience

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  Cedar Information Systems

  Mar 2007 - Dec 2011

  Technical Support Engineer

  * Install & configure most of HP equipment (DL/ML servers, storages and HP backup.* HP SAN solution designer, Datacenter preparation.* Prepare all HP Servers and Storages spare parts kit as presales designer.* Managing Service Level Agreements with Clients

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  CTC Group

  Jan 2012 - Jan 2024

  Professional Service Section Head

  • Worked to consult and improve ICT systems/ Infrastructure.• Created business requirements as per technology needs.• SLA’s satisfied traces with the clients and treat raised issues related.• Increasing revenue by integration ICT projects.• Align with ICT projects budget.• Conducted data analysis and provide outstanding resolving issues• Handling Iaas,Paas,Saas with Oracle, Microsoft azure.• Contacting Offshore vendors for managing projects• Effectively participated in cross-team strategist efforts to achieve optimal goals.• Utilized strong decision-making and problem-solving skills.• Configuring RAID,Luns and Mapping Storage system(HPE Servers, Oracle Servers) • Helped and train on board new staff's Show less

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  Hemmersbach

  May 2024 - now

  Infrastructure Engineer