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Carla Guerra

Carla guerra

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location of Carla GuerraSão Paulo, São Paulo, Brazil
Phone number of Carla Guerra+91 xxxx xxxxx
Followers of Carla Guerra1000 followers

  • Timeline

    Aug 2004 - Apr 2008

    Sales Assistant

    Metso Paper
    Apr 2008 - Oct 2009

    Senior Business Analyst

    Flextronics
    Oct 2009 - Jun 2018

    Premium Service Manager, LATAM

    BlackBerry
    Jul 2018 - Mar 2019

    Senior IT Support Analyst

    Itaú
    Current Company
    Mar 2019 - now

    Customer Success Manager

    Salesforce
    São Paulo, Brazil

  • About me

    Customer Success Manager at Salesforce

  • Education

    • Fundação getulio vargas / fgv

      2013 - 2015
      Master of business administration (mba) business administration and management, general c

    • Fadi - faculdade de direito de sorocaba

      2002 - 2006
      Bachelor law

    • Colegio morelos de cuernavaca - mexico

      2001 - 2002
      High school spanish

    • Global village toronto - canada

      2001 - 2001
      English

    • Colegio objetivo de sorocaba

      1998 - 2000
      High school

  • Experience

    • Metso paper

      Aug 2004 - Apr 2008
      Sales assistant

    • Flextronics

      Apr 2008 - Oct 2009
      Senior business analyst

    • Blackberry

      Oct 2009 - Jun 2018

      • Premium Service Manager, LATAM

        Sept 2013 - Jun 2018

      • Service Support Specialist - LATAM

        May 2011 - Sept 2013

      • Service Support Coordinator - Latin America

        Oct 2009 - Apr 2011

    • Itaú

      Jul 2018 - Mar 2019
      Senior it support analyst

    • Salesforce

      Mar 2019 - now

      • Customer Success Manager

        Apr 2024 - now

      • Technical Account Manager

        Nov 2023 - Apr 2024

      • Customer Success Manager, LATAM

        Mar 2019 - Oct 2023

  • Licenses & Certifications