Experience

• 

  Law office of yemi getachew

  Jan 2017 - Sept 2019

  Account manager

  - Successfully managed a portfolio of high-value clients, ensuring their satisfaction and loyalty to the firm.-Developed and implemented strategic account plans that resulted in a 20% increase in client retention and revenue growth.- Proactively identified upselling and cross-selling opportunities, resulting in a 15% increase in revenue from existing clients.- Collaborated with the legal team to understand client needs and provided tailored solutions, leading to a 10% increase in client satisfaction scores.- Streamlined internal processes and improved communication channels between clients and the legal team, resulting in a 30% reduction in response time and increased client satisfaction.- Led successful contract negotiations with key clients, securing long-term partnerships and favorable terms for the firm.- Implemented a client feedback program, gathering insights and suggestions for improvement, which led to the implementation of new service offerings and increased client referrals by 25%. Show less

• 

  Nash sports & consulting

  Jan 2019 - Mar 2021

  Customer success representative

  - Proactively trained and communicated with clients to ensure product adoption and satisfaction, resulting in a 20% increase in client retention rates.- Successfully managed and resolved over 100 support inquiries per month, achieving a 95% satisfaction rating from clients.- Led onboarding calls for new clients, resulting in an average decrease of 30% in time-to-value and increased product utilization within the first 60 days of product adoption.- Provided operational and administrative support to the Customer Success Manager and Sales Team, including generating sales reports, managing contracts, and organizing client data.- Developed and maintained training materials and customer testimonials, resulting in an improved onboarding experience for clients and a 15% increase in product adoption. Show less

• 

  United wealth education

  Jun 2021 - Aug 2022

  Executive sales director
• 

  Millennial kingdom solutions

  Jun 2022 - now

  Ceo & founder
• 

  Godaddy

  Jan 2023 - May 2023

  Account executive (full-cycle)

  >Exceeded first quota month by 140%>Exceeded quota by an average of 105%>Generated $75,000+ in net-new revenue in less than 1 month with an average deal size of $1,500>Led comprehensive sales cycles, closing deals and driving revenue growth.>Articulated the value of digital solutions, built trust-based client relationships, and provided technical expertise.

• 

  Reyes holdings

  Nov 2023 - now

  Field operations manager

  Reyes Holdings, LLC is the parent company to four business units: Reyes Beer Division, Martin Brower, Great Lakes Coca-Cola Bottling and Reyes Coca-Cola.