Experience

• 

  Grupa eurocash

  Jan 2013 - Jan 2019

  Key responsibilities:• Project management – Amazon AWS partnership, E-commerce implementation on AWS, Overnight deliveries• Budget management• Vendor management – maintaining vendor portfolio Key responsibilities:• Project management - Nagios XI implementation, Novell override with Active Directory, 2000+ PC upgrade to Windows 10• Budget management• Vendor management – building vendor portfolio Key responsibilities:• Service management - support for warehouses (300+ localizations), end users and VIP users (500+ users), KPI reports, delivering services according to SLA, system monitoring, administratiting ticket system , administrating accounts in BlackBerry Enterprise Server and Active Directory• Team management - competence development, work organization, knowledge transfer, team coordination

  • Senior IT Administrator, Projects department

    Jan 2019 - Jan 2019

  • IT Administrator, Projects department

    Jan 2016 - Jan 2019

  • IT Specialist, Servicedesk 1st line

    Jan 2013 - Mar 2016
• 

  Unisys

  Jan 2013 - Jan 2013

  Service engineer

  Workstations migration project, all end stations where upgraded from Windows XP to Windows 7 with Microsoft Deployment Tool while preserving user data.

• 

  Brand new galaxy

  Jan 2020 - Jan 2022

  New-Gravity, merged with SpacecampX, Brand New Galaxy GroupKey responsibilities:• Team management - recruitment, competence development, work organization, knowledge transfer, coordination of DevOps, Servicedesk, Infrastructe teams• Service management - services catalogue creation, support of business end users, KPI reports, delivering services according to SLA, complete infrastructure support• Asset management - 1000+ laptops (Mac, PC) and mobile devices (iOS, Android)• Project management - Office 365 migration from multi to one tenant, On-Prem to Azure migration• Budget management - budget and growth planning for entire group• Vendor management - 1st line and 3rd line support, purchases of new assets, outsourcing O365 Pokaż mniej New-Gravity, merged with SpacecampX, Brand New Galaxy GroupKey responsibilities:• Team management - recruitment, competence development, work organization, knowledge transfer, coordination of DevOps, Servicedesk, Infrastructe teams• Service management - services catalogue creation, support of business end users, KPI reports, delivering services according to SLA, complete infrastructure support• Asset management - 1000+ laptops (Mac, PC) and mobile devices (iOS, Android)• Project management - ISO 27001 certification, Microsoft partnership, Jira ServiceDesk implementation, update of On-Prem environment• Budget management - budget and growth planning for entire group• Vendor management - external 1st line support, purchases of new assets Pokaż mniej

  • Head of IT Infrastructure and IT Administration

    Jan 2021 - Jan 2022

  • Technology Manager

    Jan 2020 - Jan 2021
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  Dxc technology

  Jan 2022 - now

  Service delivery manager / itsm process owner

  Key responsibilities:• Project Management – SAP applications archived to JiVS Information Management Platform (IMP)• Service Management – JIVS IMP and OpenText Extended ECM support