
Elena Kallegia
Customer Service Agent

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About me
Field Coacher Tied Agents at Generali Hellas
Education

Journalism
2005 -
Experience

Newsphone Hellas
Sept 2005 - Dec 2007Customer Service Agent
Aspis Insurance
Jan 2008 - Sept 2009L&S DepartmentCustomer Service & Retention of contracts at Life & Savings DepartmentPurchase of contracts at Life & Savings Department (2009)

ERT S.A. HELLENIC BROADCASTING CORPORATION
Jul 2009 - Jan 2010News Production
Ionios Brokers
Sept 2009 - Jan 2010Personal AssistantOffers Creations for Life, Health and Motor Contracts Secretarial Support (Appointments, Archiving, etc)

AXA
Feb 2010 - May 2021Key Business User (KBU) in Projects (Massive Download App, M.I.S., Documents Digitalization, My AXA App, My AXA portal, Distributions' portal upgrade, Paperless Business, 360 Customer Unification, Back Office Tool migration etc) Process Owner at Massive DownloadManuals creationInternal and external statistic reporting (colleagues, distributors and upper management)Digital ReportingSupport strategic plans and strategic exercisesSupport managers meetingsDistribution Organization Events (Congresses, Travels, incentive schemes etc)Distribution channels support (visits in offices, training sessions in offices, etc)Mentoring to upper management for digital appsCustomers' applications management, allocation, follow up and reporting Show less
Field Coacher Tied Agents
Apr 2018 - May 2021Distribution Channels Support & Strategy Division
Sept 2015 - Mar 2018Customer/Distributor Service
Feb 2010 - Aug 2015

Generali Hellas
Jun 2021 - nowField Coacher Tied Agents
Licenses & Certifications

Certification in Journalism
Ministry of Education of GreeceJan 2009
Certificated Insurance Advisor
Ministry of Development of GreeceNov 2005
Change Management
Harvard Business SchoolMar 2013
Customized Excel
INFOLAB Enterprise TrainingFeb 2017
Presentation Skills
Harvard Business SchoolDec 2012
Persuading Others
Harvard Business SchoolMar 2013
Project Management
Harvard Business SchoolMar 2013
Managing Upward
Harvard Business SchoolMar 2013
Time Management
Harvard Business SchoolDec 2012
Difficult Interactions
Harvard Business SchoolMar 2013
Languages
- enEnglish
- geGerman
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