Elena Kallegia

Elena Kallegia

Customer Service Agent

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  • Timeline

  • About me

    Field Coacher Tied Agents at Generali Hellas

  • Education

    • Journalism

      2005 -
  • Experience

    • Newsphone Hellas

      Sept 2005 - Dec 2007
      Customer Service Agent
    • Aspis Insurance

      Jan 2008 - Sept 2009
      L&S Department

      Customer Service & Retention of contracts at Life & Savings DepartmentPurchase of contracts at Life & Savings Department (2009)

    • ERT S.A. HELLENIC BROADCASTING CORPORATION

      Jul 2009 - Jan 2010
      News Production
    • Ionios Brokers

      Sept 2009 - Jan 2010
      Personal Assistant

      Offers Creations for Life, Health and Motor Contracts Secretarial Support (Appointments, Archiving, etc)

    • AXA

      Feb 2010 - May 2021

      Key Business User (KBU) in Projects (Massive Download App, M.I.S., Documents Digitalization, My AXA App, My AXA portal, Distributions' portal upgrade, Paperless Business, 360 Customer Unification, Back Office Tool migration etc) Process Owner at Massive DownloadManuals creationInternal and external statistic reporting (colleagues, distributors and upper management)Digital ReportingSupport strategic plans and strategic exercisesSupport managers meetingsDistribution Organization Events (Congresses, Travels, incentive schemes etc)Distribution channels support (visits in offices, training sessions in offices, etc)Mentoring to upper management for digital appsCustomers' applications management, allocation, follow up and reporting Show less

      • Field Coacher Tied Agents

        Apr 2018 - May 2021
      • Distribution Channels Support & Strategy Division

        Sept 2015 - Mar 2018
      • Customer/Distributor Service

        Feb 2010 - Aug 2015
    • Generali Hellas

      Jun 2021 - now
      Field Coacher Tied Agents
  • Licenses & Certifications

    • Certification in Journalism

      Ministry of Education of Greece
      Jan 2009
    • Certificated Insurance Advisor

      Ministry of Development of Greece
      Nov 2005
    • Change Management

      Harvard Business School
      Mar 2013
    • Customized Excel

      INFOLAB Enterprise Training
      Feb 2017
    • Presentation Skills

      Harvard Business School
      Dec 2012
    • Persuading Others

      Harvard Business School
      Mar 2013
    • Project Management

      Harvard Business School
      Mar 2013
    • Managing Upward

      Harvard Business School
      Mar 2013
    • Time Management

      Harvard Business School
      Dec 2012
    • Difficult Interactions

      Harvard Business School
      Mar 2013