Diane Guza

Diane guza

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Followers of Diane Guza2000 followers
  • Timeline

  • About me

    Store Manager at WhiteHouse|BlackMarket Outlet

  • Education

    • Walton leadership institute

      -
      Leadership, administration, management skills
    • Walton leadership institute

      -
      Business leadership business
    • Shrm

      2015 - 2019

      Activities and Societies: Community service leader in Shop with a Cop, Shop with a Hero, Fundraiser for Childrens Miracle Network, Save a Child ,United way, as well as various local causes. I have completed certifications for Michigan Scanning and Pricing, Inventory Management, People Development, Customer Service, Retail Merchandiser Sales Management, Compensation and Benefit programs, Hazard Material Awareness, Food School Seminar, Servsafe, Supersafe Marks, Organization Leadership and Development Advanced Training.

    • Society of human resource management

      2010 - 2011
      Phr human resources management/personnel administration, general

      Activities and Societies: Business college courses

    • Walton leadership institute

      -
      Business leadership series 1 & 2
    • Walton leadership institute

      -
      Organizational leadership and developement

      Activities and Societies: Compensation and Benefit Programs, People Development, Retail Merchandiser Sales Management, Inventory Management

  • Experience

    • Wal-mart

      Jan 1991 - Sept 2010

      Inventory management, internal and external theft. Implement all company policies, procedures, and compliance. Doing store audits ,inventory audits, cash audits, Michigan scanning audits, invoicing, profit and loss investigations. Store inventories, inventory prep procedures and follow up. Shrink programs, claims and damage controls. Implement all government policy, procedures, proper food preparation and storage completed Servsafe, supersafe Mark training as well as Food school seminars. Responsible for store Hazardous material HAZMAT procedures. Show less My responsibilities were hiring, training, developing and retaining management and associates. scheduling and payroll for 225 to 275 associates. Associate and customer claims, benefits enrollment and procedures. Associate record keeping ,as well as performing all performance reviews, coaching and terminations. We were a management training store so I was responsible for training and developing all potential Assistant Managers. During my time as HR Manager I was put in complete charge of hiring, training and developing as well as District store management training and development. Our associate turnover changed from 75% to22%. We completed store wide computer based trained of 327 associate we were the # 2 store completed in over 2000 stores. Responsible for all benefit programs ,claims, knowledgeable associates record keeping ,compliance, procedure and policy enforcement I was recognized by Regional Managers as well as Rob Walton son of Sam Walton during company audits impeccable job performance. I traveled with in our market training and developing HR Managers both previous and new. I was awarded Human Resource Manager several times during my time as HR Manager. From the associates I trained many became Assistant Managers, 8 went on to be Store Managers, 2 District Manager, and 1 Specialty Division Manager. Show less

      • Asset Protection Coordinator

        Jun 2004 - Sept 2010
      • Jewelry Manager

        Dec 1996 - Jun 2004
      • Human Resource Manager

        Jan 1991 - Dec 1996
    • Ulta

      Jun 2011 - Mar 2014
      Operations / associate manager

      Operations Manager / Merchandising Manager, responsible for Ad sets, merchandising, planograms, replenishment, visual merchandising, training and development of associates. Hiring and retaining associates. Product knowledge, cosmetic applications, skin care / treatments, Salon services as well as providing outstanding customer service. Scheduling, Payroll, as well as helping to meet all operational goals, sales/ DOB's , developing and promoting our rewards program.

    • Whitehouse|blackmarket outlet

      Mar 2014 - now
      Store manager

      Responsible for all aspects of managing a retail store accountable to achieve all sales goals, operations accountability. Conduct business analysis, meet store budgets, manage payroll/scheduling. Manage the sales floor, promote and develop rewards program. Responsible for recruiting ,training , developing for management and associates. Training on product knowledge, customer service, inventory controls POS systems, and new company programs. Implementation of all company policies and procedures, inventory management and loss prevention. Create knowledgeable management, and associates that provide amazing customer service, giving us great customer loyalty. Treating my team with respect, appreciation and a fun environment to work in which creates a fun welcoming environment for our customers to shop in. Show less

  • Licenses & Certifications

    • Leadership

  • Honors & Awards

    • Awarded to Diane Guza
      Above and Beyond Award Specialty Division Wal-Mart
    • Awarded to Diane Guza
      Customer Service Award Wal-Mart
    • Awarded to Diane Guza
      Leadership Award Wal-Mart
    • Awarded to Diane Guza
      Leadership People Developement Award Wal-Mart
    • Awarded to Diane Guza
      Manager Of The Year Award Specialty Divisions Wal-Mart
    • Awarded to Diane Guza
      Merchandiser Of The Year Specialty Divisions Wal-Mart
    • Awarded to Diane Guza
      Store of The Year Award Specialty Division Wal-Mart
    • Awarded to Diane Guza
      Technical Leadership for Advisor/Consultant Huron Area Skill Center
  • Volunteer Experience

    • Organizer / Fund Raiser

      Issued by Make-A-Wish Michigan
      Make-A-Wish MichiganAssociated with Diane Guza
    • Lead Organizer / Fund Raiser

      Issued by Shop with a Cop
      Shop with a CopAssociated with Diane Guza
    • Organizer / Fund Raiser

      Issued by Shop with a Hero
      Shop with a HeroAssociated with Diane Guza
    • Fund Raiser

      Issued by Save a Child
      Save a ChildAssociated with Diane Guza
    • Fund raising, I also work the phones taking donations the day of the telethon.

      Issued by Chidrens Miracle Network
      Chidrens Miracle NetworkAssociated with Diane Guza