
Timeline
About me
Store Manager at WhiteHouse|BlackMarket Outlet
Education

Walton leadership institute
-Leadership, administration, management skills
Walton leadership institute
-Business leadership business
Shrm
2015 - 2019Activities and Societies: Community service leader in Shop with a Cop, Shop with a Hero, Fundraiser for Childrens Miracle Network, Save a Child ,United way, as well as various local causes. I have completed certifications for Michigan Scanning and Pricing, Inventory Management, People Development, Customer Service, Retail Merchandiser Sales Management, Compensation and Benefit programs, Hazard Material Awareness, Food School Seminar, Servsafe, Supersafe Marks, Organization Leadership and Development Advanced Training.

Society of human resource management
2010 - 2011Phr human resources management/personnel administration, generalActivities and Societies: Business college courses

Walton leadership institute
-Business leadership series 1 & 2
Walton leadership institute
-Organizational leadership and developementActivities and Societies: Compensation and Benefit Programs, People Development, Retail Merchandiser Sales Management, Inventory Management
Experience

Wal-mart
Jan 1991 - Sept 2010Inventory management, internal and external theft. Implement all company policies, procedures, and compliance. Doing store audits ,inventory audits, cash audits, Michigan scanning audits, invoicing, profit and loss investigations. Store inventories, inventory prep procedures and follow up. Shrink programs, claims and damage controls. Implement all government policy, procedures, proper food preparation and storage completed Servsafe, supersafe Mark training as well as Food school seminars. Responsible for store Hazardous material HAZMAT procedures. Show less My responsibilities were hiring, training, developing and retaining management and associates. scheduling and payroll for 225 to 275 associates. Associate and customer claims, benefits enrollment and procedures. Associate record keeping ,as well as performing all performance reviews, coaching and terminations. We were a management training store so I was responsible for training and developing all potential Assistant Managers. During my time as HR Manager I was put in complete charge of hiring, training and developing as well as District store management training and development. Our associate turnover changed from 75% to22%. We completed store wide computer based trained of 327 associate we were the # 2 store completed in over 2000 stores. Responsible for all benefit programs ,claims, knowledgeable associates record keeping ,compliance, procedure and policy enforcement I was recognized by Regional Managers as well as Rob Walton son of Sam Walton during company audits impeccable job performance. I traveled with in our market training and developing HR Managers both previous and new. I was awarded Human Resource Manager several times during my time as HR Manager. From the associates I trained many became Assistant Managers, 8 went on to be Store Managers, 2 District Manager, and 1 Specialty Division Manager. Show less
Asset Protection Coordinator
Jun 2004 - Sept 2010Jewelry Manager
Dec 1996 - Jun 2004Human Resource Manager
Jan 1991 - Dec 1996

Ulta
Jun 2011 - Mar 2014Operations / associate managerOperations Manager / Merchandising Manager, responsible for Ad sets, merchandising, planograms, replenishment, visual merchandising, training and development of associates. Hiring and retaining associates. Product knowledge, cosmetic applications, skin care / treatments, Salon services as well as providing outstanding customer service. Scheduling, Payroll, as well as helping to meet all operational goals, sales/ DOB's , developing and promoting our rewards program.

Whitehouse|blackmarket outlet
Mar 2014 - nowStore managerResponsible for all aspects of managing a retail store accountable to achieve all sales goals, operations accountability. Conduct business analysis, meet store budgets, manage payroll/scheduling. Manage the sales floor, promote and develop rewards program. Responsible for recruiting ,training , developing for management and associates. Training on product knowledge, customer service, inventory controls POS systems, and new company programs. Implementation of all company policies and procedures, inventory management and loss prevention. Create knowledgeable management, and associates that provide amazing customer service, giving us great customer loyalty. Treating my team with respect, appreciation and a fun environment to work in which creates a fun welcoming environment for our customers to shop in. Show less
Licenses & Certifications

Leadership
Honors & Awards
- Awarded to Diane GuzaAbove and Beyond Award Specialty Division Wal-Mart
- Awarded to Diane GuzaCustomer Service Award Wal-Mart
- Awarded to Diane GuzaLeadership Award Wal-Mart
- Awarded to Diane GuzaLeadership People Developement Award Wal-Mart
- Awarded to Diane GuzaManager Of The Year Award Specialty Divisions Wal-Mart
- Awarded to Diane GuzaMerchandiser Of The Year Specialty Divisions Wal-Mart
- Awarded to Diane GuzaStore of The Year Award Specialty Division Wal-Mart
- Awarded to Diane GuzaTechnical Leadership for Advisor/Consultant Huron Area Skill Center
Volunteer Experience
Organizer / Fund Raiser
Issued by Make-A-Wish Michigan
Associated with Diane GuzaLead Organizer / Fund Raiser
Issued by Shop with a Cop
Associated with Diane GuzaOrganizer / Fund Raiser
Issued by Shop with a Hero
Associated with Diane GuzaFund Raiser
Issued by Save a Child
Associated with Diane GuzaFund raising, I also work the phones taking donations the day of the telethon.
Issued by Chidrens Miracle Network
Associated with Diane Guza
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