Tracy Goldsborough

Tracy goldsborough

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location of Tracy GoldsboroughReading, Pennsylvania, United States
Followers of Tracy Goldsborough24 followers
  • Timeline

  • About me

    Customer Service Professional at Alvernia University

  • Education

    • Reading area community college

      -
      Associate's degree medical administrative/executive assistant and medical secretary

      GPA 3.8

    • Alvernia university

      2017 - 2020
      Bachelor's degree liberal arts and sciences/liberal studies senior

      Activities and Societies: GPA: 3.9Concentration in Business & Behavior HealthBachelor's degree combines business career and my passion for helping people.

  • Experience

    • Ugi utilities, inc.

      Jan 1987 - Jan 1994
      Administrative assistant/executive secretary

      Started as a word processor where I did typing, large mailings, brochures & reports.Promoted to lead word processor where I was now also responsible for job coordination & support.Promoted to secretary for the marketing department.Promoted to secretary & administrative assistant to marketing & VP.Jobs included typing, answering phones, greeting customers, managing financials, filing, organizing and planning events.Left when I decided to stay home and raise my first child.

    • Chris talarico & associates

      Jan 2003 - Jan 2006
      Temporary associate

      Assignments could be part-time or full-timeData Entry, Clerical, Receptionist, AssistantThis was to keep my skills up to date between pregnancies.

    • Pathmark stores, inc.

      Jan 2003 - Jan 2004
      Cashier

      This was a part-time, 3rd shift position that offered medical insurance.Cashier and backup customer service.Company closed their stores in the area.

    • Cadmus journal services

      Jan 2004 - Jan 2006
      Home typist

      Typed medical journals part time at home until the position was moved to India.

    • Wellspan health

      Jan 2006 - Oct 2008
      Medical transcriptionist coordinator

      This was a part-time, 3rd shift position that offered medical insurance.I coded each transcription job with patient information and assigned to different transcribers.Helped to file in medical records.Left to begin working full time day shift.

    • Alvernia university

      Nov 2008 - Mar 2020
      Customer service representative

      Full-time day position.Originally was hired in accounting to be backup to accounts receivable , accounts payable & controller.Reorganization of office so I was moved to accounts receivable/billing/collections as customer service representative.Responsible for cash receipting, answering phones regarding billing and financial aid questions, importing, reconciliation, web managing and collections.

  • Licenses & Certifications

    • Recognizing and reporting child abuse: mandated & permissive reporting in pa

      Pennsylvania child welfare resource center
      Mar 2019
    • Assessment of suicidal risk using c-ssrs

      Suicide prevention resource center
      Feb 2019
    • Counseling on access to lethal means

      Suicide prevention resource center
      Feb 2019
    • Mental health first aid usa

      National council for community behavioral healthcare
      May 2018
    • Emergency management institute

      Fema
      Apr 2019
  • Volunteer Experience

    • Cook and Server

      Issued by Soup Kitchen
      Soup KitchenAssociated with Tracy Goldsborough
    • Camp Counselor

      Issued by Gretna Glen Camps
      Gretna Glen CampsAssociated with Tracy Goldsborough
    • Delivery Driver

      Issued by Meals on Wheels America
      Meals on Wheels AmericaAssociated with Tracy Goldsborough
    • Cook and Server

      Issued by Opportunity House
      Opportunity HouseAssociated with Tracy Goldsborough
    • Youth Mission Trip Coordinator

      Issued by Lincoln Park United Methodist
      Lincoln Park United MethodistAssociated with Tracy Goldsborough
    • Youth Group Leader, Sunday School Teacher, Finance Committee, Staff Parish

      Issued by Lincoln Park United Methodist
      Lincoln Park United MethodistAssociated with Tracy Goldsborough
    • Visiting and Event Assistant

      Issued by Saint Joseph Villa on Nov 2019
      Saint Joseph VillaAssociated with Tracy Goldsborough