Experience

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  Cinemark

  Jan 2000 - Mar 2007

  Manager

  Supervise and 30+ employees and 3 assistant managersOrganize staff and manager meetingsNew hire trainingTeach and enforce daily procedures, basic operationsEmployee evaluations; schedulingDepartment auditsFacility maintenanceDisplays, events, and promotionsInteract with customers, set up crowd control plansRespond to emergency situations

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  Bulls/sox training academy

  Mar 2007 - Feb 2008

  Scheduling assistant

  Provide information on facility, camps, programs availableScheduling for camps and other special eventsProcess paymentsData entryFacility toursWide range of clerical duties

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  Shasta pools & spas

  Feb 2008 - Jun 2010

  Administrative assistant

  Assist guests along with a wide range of clerical dutiesCollect and process both payments and depositsData entry, database managementLead trackingReview invoices

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  Extra innings

  Jun 2010 - Mar 2014

  Office manager

  Manage and control daily operations; increase the efficiency of facilitySet goals and objectives under the direction of the General ManagerFocus on long-term customer loyalty, build brand in Phoenix areaSocial media management and promotionsMaintain schedule for facility and staff members; employee management and trainingEvent planning and execution to insure optimum success; program development;Book and confirm camps, lessons, special eventsProcess memberships, provide regular reports on membershipData entry; payroll processing; inventory; A/ROrganization of fiscal documents Show less

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  Maricopa chamber of commerce

  Apr 2011 - Oct 2012

  Membership coordinator

  Promote local business success; elevate the sense of optimism for the local business communityAssist visitors; distribute information, wide range of clerical dutiesMaintain company website, event calendar, conference room calendar, and rentalsManage membership sign up and renewal system and member network databaseProvide regular reports on membership to management and Board of DirectorsManage multiple projects with high attention to detailManage event registrations for meetings, conferences and webinar; record keepingEvent planning and execution to insure optimum successE-mail marketing for layout and publication of newsletters; social media managementRun state approved visitor center; request tourism documents, logs, provide maps and brochures. Show less

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  Tribal waters custom pools

  Oct 2012 - now

  Marketing and communications specialist

  Data entry; database managementUse of CRM to collect and manage lead data; trackingDevelop, manage and maintain reportsDistribution of leads for sales team Train sales staff in use of CRMOrganization of monthly and yearly documents Office and sales support Process payments and deposits Social media maintenance; custom content creationBloggingTrack performance across channels (social, email and web) using analytical dashboards. Email marketing campaigns; optimizationWebsite design and maintenanceMember of Marketing CommitteeGraphic design; flyers and marketing materials digital and print Show less