Experience

• 

  Illinois wesleyan university

  Jan 2011 - May 2013

  Financial aid office assistant

  •Organize, collect and evaluate student financial reports•Document and file incoming financial information•Attend to the questions and concerns of callers in reference to the university’s financial aid information

• 

  Rochester art center

  Jun 2011 - Aug 2011

  Development intern

  •Research for grant opportunities and outreach to possible donors•Archive past exhibitions and published articles•Gain valuable museum experience while assisting the director of development

• 

  East central illinois area agency on aging

  Sept 2012 - Dec 2012

  Journalism intern for ombudsman program

  •Interview current ombudsman and create relevant profiles•Write informative articles for the agency’s future use•Capture an ombudsman’s success story in writing

• 

  Creative cuisine

  Jul 2013 - Sept 2014

  Deli assistant manager

  •Exceptional service and management skills in the culinary industry •Delegate store responsibilities to fellow co-workers and effectively train new employees•Properly manage daily finances working directly with the accounts manager•Provide high level customer service including problem resolution when needed

• 

  City cafe

  Aug 2013 - Sept 2014

  Server

  • Provided direct attention to customer needs • Mentored/trained staff to provide excellent and informed customer service• Promoted customer satisfaction through personal and friendly interactions

• 

  Echo global logistics

  Nov 2014 - Mar 2021

  Responsible for employee relations intake and general inquiries, day to day people management questions, and ownership compliance and process improvement projects.

  • Human Resources Business Partner

    Mar 2020 - Mar 2021

  • Human Resources Manager

    Mar 2019 - Mar 2020

  • Employee Relations and Compliance Specialist

    Sept 2018 - Mar 2019

  • Human Resources Representative

    Sept 2017 - Sept 2018

  • HR Coordinator

    Mar 2015 - Sept 2017

  • HR Assistant

    Nov 2014 - Mar 2015
• 

  Dentsu international

  Mar 2021 - Dec 2024

  Learning manager - americas
• 

  Inspira financial

  Dec 2024 - now

  Director of learning and development