
Timeline
About me
Associate Director for Workforce Development
Education

Washburn university
2010 - 2010Associate of arts humanities and creative & performing arts
Washburn university
2010 - 2011Bachelor of arts communication - corporate & health emphasisActivities and Societies: Lambda Pi Eta – National honor society for Communication Studies Graduated with departmental honors - Major GPA: 3.9Relevant Coursework:Principles and Practices of Human Communication, Public Speaking, Organizational Communication, Interviewing, Interpersonal Communication, Crisis Communication, Communication in Conflict and Negotiation, Communication in Training and Development, Health Communication, Senior Capstone Research Project, Basic Media Writing, and Public Personnel Administration.
Experience
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U.s. geological survey (usgs)
Feb 1998 - Mar 2000Office automation clerk & assistantOrchestrated office organization. Implemented, updated, and logged various information and data. Performed manuscript editing, data entry, and archiving. Conducted travel reports, reservations, and vehicle reports. Performed purchasing, budgeting, and accounts receivable. Organized office activities and an international symposium. Wrote standard operating procedures. Assisted with laboratory activities including the receipt/shipping, sorting, labeling, data entry/tracking, and inventory of samples. Show less

Transamerica life insurance company
Mar 2000 - Jun 2000Marketing representativeWorked in a referral-based company selling retirement annuity/life insurance programs. Phone and presentation sales experience. Attained Kansas life insurance/annuity license.

Allen press, inc.
Jul 2000 - Nov 2001Manuscript processing check-in specialistProcessed raw manuscripts and materials from various scientific societies. Used in-house programs to convert disk files, create tracking numbers and schedules, and maintain a database and file archive system. Entered information into three different databases and routed necessary paperwork. Mailed forms to journal contacts and kept files for the past years’ data. Additional experience in the proof-mailing and managing editing departments. Member of Safety and Ergonomic Assessment Committee.

Kansas department of health and environment
Mar 2002 - Feb 2005Senior administrative assistantBureau of Health Promotion: Comprehensive Cancer Prevention & Control Program – Performed administrative and secretarial support functions. Established and maintained program administrative records and filing systems. Maintained contracts, expenditures, reports, and calendars. Developed and maintained lists of networks, coalitions, and advisory councils. Arranged teleconferences, meetings, and annual conference. Distributed meeting agendas, minutes, and reports. Conducted all purchasing, travel reservations, and reimbursements for the program. Answered and referred office, program, and hotline phone calls. Aided in training new support staff on policies and procedures. Member of Office Policies and Procedures Committee. Show less

Washburn university foundation
May 2005 - Apr 2009Finance administrative specialistPerformed accounts payable/accounts receivable duties and prepared journal entries for the general ledger. Provided customer service and training to staff and campus partners. Processed incoming donations for deposit and journal entry. Conducted account/budget coding and payment of vendor invoices. Maintained database and forms for accounts payable, vendors, life insurance policies, postage usage, and expense reports. Reviewed accounts and prepared bank and credit card account reconciliations. Maintained office equipment contracts and prepared tax documents. Prepared financial reports for staff, board members, campus partners, and auditors. Member of several committees for office and campus events. Show less

Heartland works - topeka workforce center
Oct 2012 - Dec 2019Employment & training specialistResponsible for direct screening and recruitment of potential clients for enrollment. Enrolled candidates by completing necessary paperwork and electronic submission processes. Provided necessary career counseling and development; such as assistance with preparing résumés and cover letters, conducting mock interviews, and facilitating job success workshops. Assisted job seekers with using various paper or electronic job seeking methods, career exploration, and assessment/testing tools. Recruited businesses for On-the-Job Training Programs and Work-Based Learning Experiences. Performed various types of community outreach and program development. Built and maintained relationships with partnering agencies and community resources. Served as a community resource coordinator for students, job seekers, and Workforce Center staff. Youth Services Provider that worked directly with youth, parents, and local youth services staff to facilitate enrollments and services for in-school and out-of-school youth programs—including aptitude and vocational assessments, trainings, leadership development, worksite placement, and intensive case management. Maintained budget and performed entry of requisitions and invoices for tuition assistance, reimbursements, and timesheets. Responsible for tracking and attaining program performance, and making necessary adjustments to ensure excellent service and performance against grant specified and internally specified goals. Supervision of Women’s Correctional Facility and Youth Work Experience placements. Facilitator of Youth Job Success Workshops for JAG classrooms and misc. youth programs. Facilitator of LEAD Center: Guided Group Discovery workshop for individuals with disabilities. Member of National Association of Workforce Development Professionals. Show less

Kansas state department of education
Dec 2019 - Jan 2023Education program consultantWorked in the Division of Learning Services on the Career, Standards and Assessments Services team. Specifically worked with the Career and Technical Education (CTE) pathways within the career clusters of Architecture & Construction, Engineering, Manufacturing, Transportation, and Law, Public Safety, Corrections, & Security. Focused largely on providing technical assistance, professional development, facilitation services, and guidance to CTE local education agencies (LEA) in the areas of instructional best practices, academic content standards/course competencies, assessments and industry recognized credentials (IRC), articulation agreements, school accountability, Perkins V grants and expenditures, Work-Based Learning (WBL), Individual Plan of Study (IPS), and Career and Technical Student Organizations (CTSOs). Special Projects and Committees: Work-Based Learning (WBL) Digital Reference Guide, WBL Professional Development, WBL Region 4 and Intermediaries team management, Individual Plan of Study (IPS), Kansas Can Star Recognition Program, KESA Process Workgroup, SkillsUSA Kansas Competitions, Presidential and Kansas CTE Scholars application reviews, SkillsUSA Kansas Board of Directors, LAPSEN Board of Directors, Kansas Trade and Industrial Education Association (KTIEA), Comprehensive Local Needs Assessment (CLNA), statewide articulation agreements, and KBOR postsecondary program alignment. Show less

Kansas board of regents
Jan 2023 - nowAssociate director for workforce developmentFacilitates the Program Alignment initiative to enhance specific technical education programs in Kansas. This project is driven by the needs of business/industry in the state. Groups of business leaders are convened by the Kansas Department of Commerce and the Kansas Board of Regents with participation by program advisory committee members from our community and technical colleges to essentially “map” a preferred outcome for an occupational category. Manages the State Technology Program for Technology Innovation and Technology Internship grants. The purpose of the program is to provide grants to career technical education institutions for: (1) Start-up support for innovative technical courses or programs in emerging technologies, manufacturing or areas of skill shortages; or (2) internships to enable faculty of the career technical education institutions to work in an industrial setting or to enable industrial employees to work in an educational setting at such career technical education institutions. Additional projects involving Excel in CTE initiative, Perkins V grants, and annual Workforce Innovation conference. Corporate member on SkillsUSA Kansas Board of Directors. Show less
Licenses & Certifications

Offender workforce development basic skills training
Kansas department of correctionsNov 2015
Workkeys national career readiness certificate - platinum level
ActJul 2019
Fundamentals of customer service
MedcertsOct 2016
Nape nontraditional careers workshop
Kccte | pittsburg state universityMar 2023
Fundamentals of communication
MedcertsOct 2016
Problem solving skills
MedcertsOct 2016
Customer service training
Wichita state universityJul 2017
Business etiquette
MedcertsOct 2016
Effective time management
MedcertsOct 2016
Honors & Awards
- Awarded to Crystal RobertsCertificate of Commendation: Outstanding Teamwork Heartland Works, Inc. Mar 2015 "Thank you for your outstanding dedication to our customers and the team."
- Awarded to Crystal RobertsDandridge Communication Scholarship - 2011
- Awarded to Crystal RobertsGreen Academic Scholarship - 2011
- Awarded to Crystal RobertsOutstanding Student Award Washburn Communication Department Honor 2010-2011
- Awarded to Crystal RobertsWashburn University’s President’s Honor Roll - 2010-2011
Volunteer Experience
Volunteer
Issued by Breast Cancer Awareness Fundraiser on Oct 2007
Associated with Crystal RobertsVolunteer
Issued by Big Brothers Big Sisters on Mar 2007
Associated with Crystal RobertsVolunteer
Issued by Helping Hands Humane Society on Jan 2002
Associated with Crystal RobertsVolunteer
Issued by Susan G. Komen Relay for Life on Jan 2002
Associated with Crystal Roberts
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