
Roy Graves

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About me
Career Expert | Resume Writer | Retired Administrative Manager
Education

Columbia University in the City of New York
2003 - 2006Master's degree Career Exploration/Awareness Skills
Bergen Community College
1973 - 1975High School Diploma
Chicago State University
1975 - 1979Bachelor's degree Computer Science
Experience

ACAD GROUP
Mar 1980 - Aug 1985Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes. Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks. Prepared packages for shipment, pickup and courier services for prompt delivery to customers. Received and routed business correspondence to correct departments and staff members. Prepared and distributed team-based communications to foster collaboration and enhance team morale. Created and updated physical records and digital files to maintain current, accurate and compliant documentation. Show less Reviewed system and network performance to make proactive adjustments based on established IT policies. Assisted with development of software to fulfill program completion requirements. Gathered and translated project requirements and collaboratively worked to define scope and milestones. Maintained current software licenses and patched applications to stay up-to-date with latest features. Removed malware, ransomware and other threats from laptops and desktop systems. Increased sales by educating prospects on benefits of products and services in comparison to competitors. Show less
Office Administrative Assistant
Jan 1982 - Aug 1985IT Assistant
Mar 1980 - Jan 1982

Jobax
Jul 1986 - Apr 1990Recruitment AssistantFollowed up with notable applicants sourced via industry-specific pipelines, events and job fairs. Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior. Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements. Maintained work structure by updating job requirements and job descriptions for all positions. Worked alongside global business leader to deploy new training strategies. Assisted senior management with making key decisions by developing and submitting performance and compensation reports with status updates and improvement recommendations. Maximized team knowledge and productivity by effectively training, monitoring and directing employees in application of best practices and regulatory protocols. Show less

Career Max
Apr 1990 - Aug 2003Director of Career ServicesPromoted employment opportunities through online postings, onsite employer visits, public job fairs and other effective resources. Worked with students and graduates to offer guidance on interview techniques, workplace expectations and resume best practices. Matched job seekers to employer positions and maintained ongoing relationships with companies to drive successful outcomes. Conducted scheduled resume and interview workshops and job search training to promote gainful employment. Conferred with educators to identify current classroom concerns and diversify instructional strategies. Optimized student educational strategies with clear advice on course choices, progression and career options. Devised strategies to reduce expenses, modernize operations and revamp procedures to improve institution operations. Achieved or exceeded department metrics and quotas including interviews, hires and job placement goals. Show less

NEWCART Inc.
Jul 2006 - Nov 2018Administrative ManagerEstablished and developed highly efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement. Trained employees in company and regulatory compliance requirements to promote conformance. Communicated corporate objectives across all divisions through regular correspondence and scheduled status updates. Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving. Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities. Show less
Licenses & Certifications

AWARD OF EXCELLENCE
Editorial Freelancers AssociationApr 2007
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