INGRID CASANOVA, CISR,CPIA

Experience

• 

  AIG

  Jan 1997 - Jan 1999

  UNDERWRITER PR & CARIBBEAN
• 

  Chapel & Associates

  Feb 2001 - Mar 2004

  Assistant Vice President

  Brought on board to manage operations, human resources, sales and service of personal and commercial accounts for expanding agency. Provided personal attention to VIP clients, including business owner's insurance policies, commercial auto and all types of personal property and casualty insurance lines in addition to life and health insurance products. Prepared specifications and conditions for submittal to insurance companies, requested and analyzed quotes. Assessed coverage, exemptions, exposure and prepared various scenarios for presentation and decision by client.• Structured Claims Department; established controls and claim tracking system. Computerized client file system, installed secure customer database resulting in increased efficiency and portfolio management. • Increased annual premiums to $485,000 developing business among commercial businesses, physician groups and government agencies requiring special license.• Established solid and productive alliances with major carriers. Show less