Jennifer Malone, MSW

Jennifer Malone, MSW

Admissions Representative

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  • Timeline

  • About me

    Visionary Leader| Executive Strength Professional| Strategic Communicator| Bridge Builder

  • Education

    • Western Michigan University

      2011 - 2015
      Master's Degree Social Work

      Activities and Societies: President, Alpha Kappa Mu National Honor Society

    • Florida Agricultural and Mechanical University

      2000 - 2003
      Bachelor's Degree English; Elementary Education
  • Experience

    • Altierus Career College (Previously Everest Institute)

      Aug 2010 - Aug 2011
      Admissions Representative

      Recruited and provided guidance to non-traditional students enrolled in certificate programs, focusing on enhancing critical thinking and decision-making skills through the establishment of strong relationships built on respect and trust.Effortlessly garnered support from other departments on behalf of students.Conducted interviews, enrolled prospective students, maintained files, and organized tours and outreach events.Engaged in one-on-one meetings with students requiring additional support to ensure success in their higher education experience and beyond. Show less

    • Early Learning Neighborhood Collaborative

      Aug 2015 - Aug 2016
      Manager, Empowering Parents Impacting Children (EPIC)

      Oversaw the Empowering Parents Impacting Children (EPIC) model across seven community partner sites, creating policies, improving processes, and achieving objectives.Supervised social service department within an early childhood development education system, managing daily operations across seven sites.Trained, supported, and supervised ten family coaches, providing program development, implementation, and assessment aligned with strategic goals.Expanded the parent program creatively, providing diverse resources to minimize barriers to success.Served on community committees, supported school personnel, sought collaborations for professional development, and coordinated the 1st Annual Early Learning Neighborhood Collaborative (ELNC) Advocacy for Children to Thrive (ACT) Legislative Day Show less

    • Prevention Works, Inc.

      Feb 2017 - Jan 2018
      Program Coordinator, Family Programs

      Facilitated supervision and program training to part-time and volunteer staff.Led three research-based substance abuse prevention education programs for children and parents, overseeing the assessment of objectives and the evaluation of data.Coordinated program operations, establishing partnerships with community schools, organizations, Western Michigan University, and the Michigan Department of Health and Human Services.Provided a community of support service to children and their families by sharing food and transportation resources.Cultivated an atmosphere conducive to long-term learning by offering feedback and support to both families and staff. Show less

    • Fayette County Public Schools (KY)

      Jul 2019 - Mar 2021
      Minority Parent Representative; School Based Decision Making Council (SBDM)

      Contributed to decision-making on the council by integrating diverse cultural perspectives, fostering a positive school climate, and preparing students for a global society.Collaborated with Cassidy Elementary School families, students, teachers, and administrative staff to provide leadership and support, with a focus on ensuring the success of all students.Facilitated teacher and parent partnerships, offering recommendations to improve engagement with minority parents.Led discussions on school policies and made decisions, as outlined in statute, to create an environment that enhances student achievement. Show less

    • University of Kentucky

      Mar 2021 - now

      Provide personalized guidance and support to over 250 pre-nursing undergraduates, identifying individual challenges and creating tailored academic roadmaps to promote student success and retention.Conduct engaging orientation sessions to help students transition seamlessly into the academic, social, and cultural environment at the University of Kentucky.Designed and implemented an optimized orientation program tailored to the unique needs of pre-nursing students, fostering a sense of community and encouraging peer collaboration to enhance academic preparedness.Leverage professional relationships across campus to connect students with key resources and support services, ensuring a comprehensive and well-rounded academic experience. Show less Successfully led a team of Program Coordinators and Tutors, achieving a significant increase in the number of students served by the Center.Streamlined communication from staff meetings to student coordinators, ensuring project delegation, updated documentation, and implementation of professional development plans.Collaborated with campus departments and faculty to raise awareness and drive student engagement with the Speaking and Writing Center through special events and resource integration.Organized a collaborative luncheon with the International Center, supporting international students in adapting to life in the U.S., Kentucky, and the University of Kentucky's academic environment.Designed and launched a Mandarin Tutoring Pilot Program, enabling enhanced support for Mandarin-speaking students and driving a 300%+ increase in service utilization.Coordinated hiring processes, developed comprehensive onboarding plans, and trained over 20 new student coordinators to ensure operational excellence. Show less Success coach for undergraduate, graduate, and professional students, through individual coaching, focused on enhance strategies that promote academic success and life skills.Student coaching principles guided by Clifton Strengths and International Coaching Federation best practices to support students and young college professionals.Collaborate with campus partners in students’ retention for BIPOC students to improve university retention and graduation goals.Offered continuous and personalized academic coaching for probation students in their academic rebound, encompassing academic intervention workshops, monitored study sessions, and individualized academic coaching.Train staff in students’ referrals to community of concern, ensuring appropriate and thorough documentation of all communications in the students' files. Show less

      • Academic Advisor II

        May 2024 - now
      • Program Coordinator

        Jan 2023 - May 2024
      • Integrated Success Coach

        Mar 2021 - Nov 2023
  • Licenses & Certifications

    • Integrative Holistic Health and Wellness

      Western Michigan University
    • Gallup Certified CliftonStrengths Coach

      Gallup
    • Commonwealth Institute for Parent Leadership (CIPL) Fellow

      Prichard Committee
      May 2020
    • Trauma-informed & Team Resilience Specialist

      The Sarah Jane Academy™