Muvida A.

Experience

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  Self-Employed

  Jul 2013 - Apr 2020

  Conducting one-to-one tuition to secondary school students. Translating documents in English to Indonesian/Indonesian to English (thesis abstract, articles, journals, etc).

  • Private Teacher of English

    Feb 2016 - Apr 2020

  • Freelance Translator

    Jul 2013 - Dec 2019
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  English Language Department of Yogyakarta State University

  Jan 2015 - Dec 2015

  Web Content Administrator

  I was in charge of writing news about the academic and non-academic activities as well as other information related to the English Language Education Department, Faculty of Languages and Arts, and then uploaded it on the faculty's website.

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  SMP Negeri 2 Muntilan

  Nov 2015 - Dec 2020

  English Club Teacher

  Tutoring English to Grade 7 and 8 students with the course focused on speaking skills to prepare them in English competitions (storytelling, speech, and news reading).

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  SMPN 7 Yogyakarta

  Apr 2016 - Jun 2016

  English Tutor

  Teaching English to the grade 8 students at SMPN 7 Yogyakarta in order to reach the Minimum Passing Criterion (KKM). This program was under the MoU between the Language Development Center (P2B) of Yogyakarta State University and SMPN 7 Yogyakarta as the Labschool of YSU.

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  SMK Mutiara Rini

  Jul 2016 - Aug 2016

  ESL Instructor

  Teaching English as the Second Language in an international internship program. This school was one of the partners of Universiti Teknologi Malaysia. As a trainee, I conducted observations about the education system and the school culture. I also participated in academic and non-academic activities. Some of them include a mural project in Citizenship Civic Education Program, attending Malaysian independence day ceremony, and handling relief classes. I also brought a mission to teach Cross-Cultural Understanding about the Indonesian culture to Malaysian students. Show less

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  Kementerian Riset, Teknologi, dan Pendidikan Tinggi

  Jan 2017 - Jul 2017

  I received complaints and provided advice, solutions, and feedback regarding the SBMPTN 2017 issues via telephone to the teachers and students. I received complaints and provided advice, solutions, and feedback regarding the SNMPTN 2017 issues via telephone to the teachers and students.

  • Call Center Agent of Joint Entrance Test for State Universities (SBMPTN) 2017

    Apr 2017 - Jul 2017

  • Call Center Agent of State University Entrance Selection (SNMPTN) 2017

    Jan 2017 - Mar 2017
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  Yogyakarta Police Resort

  Apr 2017 - Jun 2017

  English for Police Instructor

  I, along with 3 fellow instructors designed the material and handout for this course, as well as teaching it. This eight-hour course was intended for the tourism police personnel and the tactical police personnel (Sabhara) in Yogyakarta Police Station. This course aimed to improve their communication skills in English so as to assist them to carry out their duty.

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  English Station

  Jan 2018 - Aug 2018

  English Tutor

  Teaching English for specific purposes (Online Class, Grammar, Exam Preparation, Conversation, English for Cruise Ship Staff, etc).

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  SMA Negeri 2 Yogyakarta

  Jan 2019 - May 2019

  Assistant English Teacher

  Teaching English at Grade XI Science 8 for one semester and conducting a Classroom Action Research on improving the students' writing skills using Instagram.

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  SMA Negeri 2 Yogyakarta

  Oct 2019 - Jan 2020

  English Teacher

  Teaching English to grade X, XI, and XII of SMAN 2 Yogyakarta

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  Hostinger International

  Jul 2020 - now

  IT Customer Success Specialist

  - Provided customer support and technical assistance for domain, hosting, website, and CMS management for Hostinger clients.- Served as Shift Lead and Subject Matter Expert (SME), mentoring teammates, handling escalations, and ensuring service quality.