
Amanda Ayres, DTM 🌟
Executive Assistant

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About me
Talent & Culture Engagement Specialist | HR and Event Management | Strengthen team dynamics, enhance performance, and build a thriving company culture.
Education

Point Loma Nazarene University
1999 - 2003BA Liberal StudiesActivities and Societies: Theater, Cheerleader, and Student Council Psychology and Theater Minors
Experience

Journey of Faith
Jun 2005 - Nov 2013Executive AssistantIn my role as an Executive Assistant at Journey of Faith, I provided executive support to pastors and the church community, ensuring smooth operations and effective communication. • Coordinated events ranging from intimate gatherings to large-scale celebrations with up to 13,000 attendees.• Assisted with sermon preparation and communication to enhance engagement and spiritual growth.

Location Connection, Inc.
May 2006 - Feb 2014Assistant Location ManagerManaged event coordination for high-profile clients like Oceana and Johnnie Walker, ensuring seamless experiences that reflect the client’s brand.• Directed celebrities and guests at private estates and red-carpet events.• Secured venues that meet both aesthetic and logistical needs.• Provided creative oversight for decor and design to align with the client’s vision.

Flash Mob America
Nov 2008 - Nov 2019Assistant ProducerAssistant Producer and Dancer for over 80 Flash Mobs including:• Rachel Ray's Halloween Episode: www.youtube.com/watch?v=FpVBejXH46k • Janet Jackson #1: www.youtube.com/watch?v=wXUlQxd5Qb8• In the Heights: https://www.youtube.com/watch?v=Klf8IBrXFWY&t=11s

Generosity Feeds
May 2013 - Sept 2013Executive Assistant• Managed logistics for transportation and accommodations, ensuring seamless travel for participants.• Oversaw social media, marketing, and communications to drive visibility and engagement.• Developed communication systems to enhance collaboration among event facilitators, volunteers, and support teams.

MGM Resorts International
Mar 2014 - Oct 2016Executive Assistant Hotel SalesIn my role as an Executive Assistant, I provided executive support to key stakeholders (Chief Sales Officer, VP of Business Development, and Director of Diversity Global Sales), managed sensitive matters with discretion, and coordinated high-impact special projects. • Managed complex schedules and critical documents with precision.• Facilitated financial processing, including contract preparation and gift certificate redemptions.• Ensured seamless communication and efficiency to support executive teams. Show less

MONDAYS DARK INC
Oct 2016 - Aug 2020Non Profit Events Manager• Strengthened community support by coordinating 75+ charity collaborations, expanding outreach and impact.• Raised over $1,000,000 in donations by successfully managing high-profile auctions and fundraising initiatives.

MGM Resorts Event Productions
Oct 2016 - Feb 2018Training Manager - Learning Specialist• Assisted in the development, planning, and implementation process of team-focused learning and employee recognition events for 100+ employees.• Collaborated with leadership to create department-specific training programs, fostering skill development and operational excellence.• Led team-focused learning experiences, new hire onboarding, and continuous development initiatives to support employee growth.

New York-New York Hotel & Casino
Mar 2018 - May 2018Special Events Manager at The Park• Directed and designed 10 high-attendance events, ensuring seamless execution and memorable experiences.• Optimized entertainment selections, leading to a 40% increase in client satisfaction by supervising specialty labor and aligning with event goals.

Caesars Entertainment Corporation
Dec 2018 - Aug 2020Performance and Culture Advisor• Increased employee engagement by 20% through data-driven strategies, organizing impactful engagement events and recognition programs across multiple locations while staying within budget.• Strengthened organizational culture by boosting volunteer participation by 10%, collaborating with property leaders to implement performance management initiatives and create meaningful volunteer opportunities.• Leveraged research and change management principles to partner with training and HR teams, designing and delivering programs that enhanced employee development, hospitality, and performance improvement. Show less

Refreshed Traveler
Aug 2020 - Jan 2021Production and HR Manager• Through research and AI I boosted team productivity by 50%+ through effective management of HR and performance management, including staff supervision an employee engagement. • Enhanced employee efficiency by 25%+ by creating HR documentation and leading training programs.

Momentive Software
May 2021 - Jan 2025• Leveraged research to build event software platform upgrades using data from external clients and internal departments (Development, Client Services, Marketing, Implementation, Sales, and Operations) to upgrade the user interface.• Coached and mentored teams to increase employee learning and development, achieving 100% employee satisfaction.• Translated customer needs into actionable stories, improving requirement accuracy for 100+ projects.• Achieved a 40% improvement in event success rates by optimizing user interface and providing comprehensive training. Show less • Assisted 300+ clients with onboarding and training, improving campaign success by 25%+ through expert consulting.• Led 700+ interactive webinars on effective strategies, enhancing client engagement by 20%+.• Increased fundraising revenue by 25% through innovative campaigns with nonprofits and created marketing videos for client training.• Coached Sales, Customer Success, and Operations teams to enhance employee learning and professional development while strengthening employee engagement and organizational culture, earning the Elevating Excellence Award: Community Champion. Show less
Product Owner: GiveSmart Events
Apr 2024 - Jan 2025Fundraising Technology Advisor: GiveSmart Events and Fundraise
Jan 2022 - Apr 2024Remote Technician: GiveSmart Events
May 2021 - Jan 2022

Kelly
Aug 2021 - Dec 2021Substitute TeacherConduct instruction for K-8th grade using existing lesson plans within a positive classroom environment.

Memorable Moments
Feb 2023 - nowIndependent Contractor• Plan and execute industry events across 15+ cities, managing setup, logistics, and breakdowns seamlessly.• Maintain a 98% client satisfaction rating by delivering exceptional service and meticulous event execution.• Manage travel arrangements, shipping, and logistics to ensure smooth operations across multiple locations.
Licenses & Certifications

Meetings and Event Planning
Cal State Long BeachApr 2012- View certificate

Body Language for Leaders
LinkedInMar 2025 - View certificate

Business Writing Principles
LinkedInMar 2025 - View certificate

Employee Experience
LinkedInJun 2025
Honors & Awards
- Awarded to Amanda Ayres, DTM 🌟Elevating Excellence Award: Community Champion Momentive Software - Formerly Community Brands Apr 2024 Recently promoted to the product team at GiveSmart, Amanda consistently demonstrates genuine care for fulfilling customer needs. Known for her involvement in colleague milestones and her thoughtful gestures like remembering birthdays, she's a beloved figure among clients and employees alike. Described as a fabulous cheerleader, she goes the extra mile to ensure her coworkers have everything they need. In addition to her regular work responsibilities, Amanda also participates actively in Culture… Show more Recently promoted to the product team at GiveSmart, Amanda consistently demonstrates genuine care for fulfilling customer needs. Known for her involvement in colleague milestones and her thoughtful gestures like remembering birthdays, she's a beloved figure among clients and employees alike. Described as a fabulous cheerleader, she goes the extra mile to ensure her coworkers have everything they need. In addition to her regular work responsibilities, Amanda also participates actively in Culture Council and has owned or collaborated on many initiatives like New Hire Hour, Employee Engagement Toolkit, Employee Appreciation Day, EOY Bash. She is a true team player and is always looking for opportunities to bring teams together. Amanda's positive encouragement and peer support make her a true community champion within the organization. Show less
- Awarded to Amanda Ayres, DTM 🌟Manager of the Month - Mar 2019 Just a few months into my role at Harrah's Las Vegas, I was honored to receive the Manager of the Month award from the General Manager. This recognition was a testament to my skills, dedication to teamwork, and commitment to professionalism. I truly appreciate the opportunity to contribute and support my colleagues in such a vibrant environment.
- Awarded to Amanda Ayres, DTM 🌟Distinguished Leader Award MGM Resorts International Dec 2016 The Distinguished Leader Award is presented to an Employee Network Group (ENG) member who attends Speaker Series events, Leadership Lessons, and ENG meetings. The award was created to enhance understanding and promote application of behaviors that foster connected leadership in our organization. This multi-tiered education plan incorporates platforms that engage participants through facilitation, guest speaking engagements, and introspection.
- Awarded to Amanda Ayres, DTM 🌟Distinguished Toastmaster Toastmasters International Dec 2016 The Distinguished Toastmaster award is the highest Toastmasters International bestows. The DTM recognizes a superior level of achievement in both communication and leadership.
- Awarded to Amanda Ayres, DTM 🌟Best Evaluator, Best Speaker and Toastmaster of the Year Club IDTT - Toastmasters International Apr 2016 The Toastmaster of the Year award goes to the person who best: Shows enthusiasm for the Club, Members, and Toastmasters, helps others recognizes their achievements, fosters continued member improvement, helps to build others’ self-esteem, has achieved an educational award, has served as a club officer, participated in a leadership module, participates in contests, participates in Toastmaster activities beyond the Club level, attends meetings regularly. gives manual speeches, dedicated and… Show more The Toastmaster of the Year award goes to the person who best: Shows enthusiasm for the Club, Members, and Toastmasters, helps others recognizes their achievements, fosters continued member improvement, helps to build others’ self-esteem, has achieved an educational award, has served as a club officer, participated in a leadership module, participates in contests, participates in Toastmaster activities beyond the Club level, attends meetings regularly. gives manual speeches, dedicated and always willing to help and fulfills the "Toastmaster Promise." Show less
- Awarded to Amanda Ayres, DTM 🌟Warriorship Award MGM Resorts International - Diversity Department Jul 2015 During the Diversity Champion Workshop, one person is voted upon by their peers for demonstrating Teamwork, Integrity, and Excellence.
- Awarded to Amanda Ayres, DTM 🌟Spark Plug - Area D2 and Club IDTT Toastmasters International Apr 2015 The Spark Plug award is presented to the member that showed the most enthusiasm and who has done a particularly outstanding job for the past year.
- Awarded to Amanda Ayres, DTM 🌟Shining Star of the Year & Quarter MPISCC ( Meeting Professionals International Southern California Chapter) Jun 2014 “Shining Star of the Year” is an honor bestowed on a special volunteer who has made every effort to help whenever and where they can. I received the Shining Star award of the quarter for my volunteer work as the Student and Emerging Leader Chair and leading the Student Leader Forum at Cal Poly Pomona.
Volunteer Experience
Board Member
Issued by MPI Southern California Chapter on Apr 2012
Associated with Amanda Ayres, DTM 🌟President
Issued by Young Professionals Employee Network Group - MGM Resorts International on Jan 2014
Associated with Amanda Ayres, DTM 🌟
Languages
- enEnglish
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