
Timeline
About me
LTE RAN Customer Support Engineer
Education

High school iancu de hunedoara
1996 - 2000Bachelor's degree mathematics and physics
Politehnica university of timisoara
2000 - 2005Engineer electronics and telecommunications
Experience

Solectron romania
Jan 2003 - Jan 2006Test techniciansolve equipment breakdowns, perform preventive maintenance, spare parts administrations

Flextronics romania srl
Jan 2006 - Jan 2008Test support engineerinstalling and ready-to-use test equipments, test programs improvement and updating, operators and technicians training

Deltatel romania
Jan 2008 - Jan 2012Telecommunication engineerSite engineering - Site survey activities and site installation manuals. Create the material list – BOQ Equipment launching and monitoring. Logistics coordination, reception, storage and site delivery. Solve problems escalated by Subcontractors. Control of the spare-parts and installation defects material. Collect Site Acceptance and Reporting activities

Nokia networks
Jan 2012 - nowAs a member of Nokia Customer Support Team I am involved in product troubleshooting activities during introduction of a new software release (SW) or a new hardware (HW) to Nokia customers. I perform the investigations of bad behavior on different equipment and technologies from Nokia solutions like: Single Radio Access Network (SRAN), Long Term Evolution (LTE or 4G), RNC from WCDMA (3G) mainly focusing on LTE projects.Main activities:- perform behavior analysis of the eNB based on the internal traces of the equipment- elaborate solutions and workarounds for avoiding equipment malfunction - elaborate an investigation plan to our clients in order to collect sufficient data from the equipment for the problems to be analyzed and understood.- report the technical details of the analysis performed and explain the proposed solution- try to reproduce within our own laboratory the bad behavior of the supported equipment, when this is not possible within the customer’s premises- ensure the readiness of the other teams involved in the process via transfer of the troubleshooting methodology through Knowledge Transfer Session.- work with NOKIA internal ticketing system as Tier3 level of support , by troubleshooting, updating the status of the issue under investigation regularly and provide a final solution to Nokia Customers. Afișează mai puține System Test Activities for LTE Macro and Metro Cells new features introduction. Create the high level test strategy, feature test case list and test forecast. Regular test case execution for the assigned feature independently and within the agreed timeline using diagnostic, monitoring and debugging tools such as NEM, 5620SAM, Wireshark, QXDM, QPST, UE – Qualcomm and LG mobile.Report the tests results using HP Quality Center. Raise defects using the bug tool and provide adequate description and diagnostic information. Track the defects and take appropriate actions until closureSend status reports to the team lead Afișează mai puține
LTE RAN Customer Support Engineer
Sept 2015 - nowLTE System Test Engineer
Jan 2012 - Sept 2015
Licenses & Certifications
- View certificate

Photography: first steps
LinkedinAug 2019 - View certificate

Become a successful remote worker
LinkedinAug 2019 - View certificate

Advance your ai and machine learning skills
LinkedinJan 2018 - View certificate

Become an ai and machine learning specialist: part i
LinkedinMar 2018
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