Jocelyne Santos

Experience

• 

  Franklin & Marshall College

  Aug 2016 - May 2020

  Student Assistant to Regional Dean of Admission

  - Scheduled events, organized calendar, managed travel expenses, and field phone calls- Coordinated the Collegiate Leadership Summit for two groups of 40 high school seniors- Organized Multicultural Overnight Diplomatic Experience for 150+ admitted students and their families- Served as a Franklin and Marshall representative to recruit potential students

• 

  MOSTE: Motivating Our Students Through Experience

  Jul 2017 - Aug 2017

  Data and Communications Intern

  - Coordinated two fundraisers that grossed over $18,000; assisted the Executive Director by providing 46 eligible grants- Created and edited marketing campaigns that helped increase engagement by 17%- Researched and recommended processes to create clear communication streams through technology - Maintained and trained interns to use SaaS software and our CRM database; organized and accumulated 30 years' worth of data- Assisted the Program Manager with coordinating and planning eight events; acted as a logistics liaison between 20 scholars and staff Show less

• 

  Wise Entertainment

  Jul 2019 - Aug 2019

  Social Media Intern

  - Created Instagram, Facebook, and Twitter posts to promote Five Points on Facebook Watch- Developed content calendar; identified new opportunities to engage more followers- Wrote script coverage; prepared production deck for a potential young adult TV show

• 

  Sandlot Sports Entertainment

  Aug 2020 - Jun 2021

  Social Media Associate

  - Designed, edited, wrote copy, and uploaded content for Instagram and Facebook feeds/stories- Increased Instagram followers by 188.42% over a one-year period; increased Facebook followers by 6.9K over a one-year period- Researched and curated content for repurposing and developing original posts - Daily community management on all social platforms, responding to DMs, comments- Wrote and edited copy for parent blog using SEO friendly words to gain subscribers

• 

  Black//Brown

  Jun 2021 - Jan 2022

  Social Media Coordinator

  - Created and scheduled topical posts, social posts, and audiograms for IG, FB, Twitter, and LinkedIn to publicize weekly episodes of The Diversity Remix Podcast- Increased FB reach by 407.6%, FB page visits by 49.2%, and FB page likes by 600% - Increased IG followers by 500%, IG profile visits by 293.7%, and IG reach by 1.6K%- Assembled toolkits for podcast guests with assets to promote featured episode on their social media accounts- Composed and sent out weekly newsletter email via WIX to podcast and Black//Brown subscribers- Created and distributed a survey to gather podcast listeners’ demographics and feedback Show less

• 

  First Media US

  Aug 2021 - now

  - Curate, create, and schedule weekly Google Web Stories - Schedule weekly Twitter Postings, YouTube Shorts, FaceBook Reels - Design and schedule weekly YouTube Community Postings- Manage four different Facebook Groups - Post weekend Pinterest Pins on So Yummy, Blossom, Blusher- Post editorial and/or branded weekend Instagram Stories; collect IG Stories data- Manage branded and editorial comments, as well as FaceBook direct response

  • Social Media Manager

    Jul 2022 - now

  • Social Media Community Coordinator

    Aug 2021 - now