Experience

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  Sixt rent a car

  Jun 2007 - Jul 2008

  Key account manager

  •Market analysis, transportation sales planning;•Strategic planning of business development;•Personnel recruitment and education;•Car fleet management;Development and conducting of training «Standards of VIP driver» (held in English) together with German colleagues. Limousine service and support of governmental delegations over Ukraine’s territory within collaboration with Ukrspetseksport.

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  Avis budget group

  Apr 2009 - Apr 2011

  Head of corporate clients department

  • Efficient department management (60FTEs)• Supervision of planned figures fulfillment set to the department;• Developing and implementing of corporate standards and reports;• Communication with major (key) clients (negotiations, presentations);• Assessment of professional level of knowledge and skills of employees;• Organization of training (field and audience);• Launching of new business projects;Initiation of transportation service projects with next companies : Hotel "Hyatt Regency Kiev"; Hotel "President", "International Ukrainian airlines"; "Ericsson"; "TNK-BP", "ClinStar"; "Garant Nerukhomost", "Obriy", “CityBank” Selection of transportation service into a separate department with doubled volume of work Show less

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  Uefa (loc euro 2012 ukraine)

  Apr 2011 - Aug 2012

  Etrn workforce & training coordinator

  • Development and implementation Event Transport Training Concept (training materials, Communication documents, Training schedule, team-building events, Train the Trainer Program etc.).• Integration of Event Transport requirements regarding Workforce, with HR, Volunteer and Event Training Projects; Provide the framework and know how to whole Event Transport team (30 FTEs).• Development and presentation of specific training modules for internal staff and 400 volunteers.• Workforce management during the Tournament operations.• Supervision of Transportation services for more than 600 VIP Guests during Final Draw at Kyiv-Boryspil International Airport.• Coordination of Event Transport services for National Teams during Final Tournament in Ukraine. Show less

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  Sochi 2014 organizing committee

  Jul 2012 - Jan 2013

  Division manager (sponsors and vip clients)

  • Communication at all levels to deliver high-quality client and sponsor service consistent with IOC operational standards and practices.• Development of SLA (service level agreement) for the main client’s group marketing partners, sponsors, spectators).• Negotiations with the key international sponsors (Coca-Cola, Hyundai, Samsung, Bosco, Megafon) regarding terms of SLA and other operational details. • Negotiations with the key local stakeholders (Gazprom, RZD, Sberbank of Russia) on granting the level of services specified in SLA.• Maintaining of relations with existing clients and integration of new accounts. Show less

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  Ukraine international airlines

  Dec 2012 - Sept 2013

  Director of product and service (product development director)

  • Transformation of customer and/or market needs into concrete product requirements - new “HUB” strategy of on-board products & services (as a part of UIA transformation from traditional business model, to a new hub model).• Development of customer service standards in accordance with the mission and strategic goals of the company.• Develop business cases for new products, services, and/or product/process improvements• Define and manage the product roadmap, considering the capabilities of the organization, developing product maps based on competitive market analysis.• Ensuring that rules and regulations are followed as per the standards described in the SCSOPs (Standard Client Service Operating Procedures) and organizational policies.• Seeking sponsors to implement some innovative technologies on board, such as wi-fi & personal entertainment system. • Negotiating pricing, quantity, and lead-time delivery terms for key products for onboard services. • Direct reporting to Vice-President. Achievements:• Successful implementation of the new on-board products & services strategy.• Revision and implementing new standards for in-flight catering with cost reduction (up to 20%). Show less

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  1+1 media

  Oct 2013 - May 2019

  Cao (chief administrative officer) (120 ftes)

  • Direct management of 4 divisions: administrative, facility, transport, travel support. • Directing internal and external operations to achieve budgeted results and KPIs. • Participating in the development and preparation strategic organization goals and objectives. • Preparing the annual budget of the controlled divisions (OPEX & CAPEX).• Liaison with all holding companies to control & ensure efficiency off all services provided by the divisions. • Leading and facilitating changers in internal business-processes to Increase quality of services provided by the department. • Working within a highly regulated construction industry with outside vendors, on a tender basis.• Preparation and presentation of monthly and annual reports on the Management Meeting.Achievements:• Reduction of divisions budget costs by 20%.• Successful merge of Facility division and reorganization of the business processes.• Increasing levels of satisfaction of all stakeholders up to 80% (from 60%) in 2 years period. • Successful completing 17-month project, building new office space from the scratch, in time and within budget. Show less

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  Fédération internationale de football association ( fifa)

  Apr 2018 - May 2018

  Coordinator - champions league final

  • Providing the organization of the last preparatory actions before the match. • Operated airport (KBP) operations during the match days.• Coordination of arrivals VIP guests on the airport/venue, liaison with all involved departments

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  Ukrainian network of integrity and compliance (unic)

  Jun 2019 - Feb 2021

  Ceo (head of organization)

  • Overall responsibility for designing and implementation the organization strategy.• Developing, directing, and controlling all main aspects of the organization, including internal processes, projects, budget, resources, in accordance with company strategic goals and needs.• Manage company sales (expansion of active client base) to achieve monthly/annual goals. Track KPIs across all sales channels and develop plans to improve them.• Digital transformation of the main business processes of the company. • Launching new online project - UNIC education platform. • Leading the high-level dialog with governmental authorities, business associations, international partners, top clients.• Communication with main stakeholders in terms of additional founding and future investments.• Development and maintenance positive image of organization by engaging with national and local press, opinion leaders and the public.• Formation and development of project teams, recruitmentAchievements:• Devising and implementation of new organizational strategy 2020-2023.• Transformation of communication strategy with achieving KPI`s for 2020 ahead of time. • Successful investment attraction (more than €300K of new financing).• Successful negotiations of additional phase of budgetary support with the European Bank Reconstruction and Development (EBRD)• Increasing of the client base of 18 % in 9 months period. Show less

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  Eleks

  Mar 2021 - now

  Sap manager

  • Manage and drive project and work initiatives throughout various stages of project lifecycle• Drive the scoping of project activity, ensuring project deliverables align with strategic business objectives• Facilitate stakeholder discussions to build a shared understanding of project delivery timeframes• Build and drive a highly collaborative team environment (own staff, consultancy partners, independent contractors) to deliver the programme• Facilitate the review of lessons learnt, ensuring insight gained is applied to future project activities• Overall ensure that the program is delivered on time and to budg Show less