Experience

• 

  Ms dept of health, licensure and certification

  Jul 1993 - Feb 1997

  Secretary executive
• 

  Ms dept of archives & history, archives & library division

  Feb 1997 - Jan 1999

  Systems administrator ii

  • Maintained PCs and server allocated to the Electronic Records program.• Handled ongoing maintenance, kept downtime to a minimum• Performed acceptance testing on new hardware and software• Assisted in performing functional analysis to define and document system requirements based on client needs.• Performed data analysis to document data models for systems.• Conducted detail analysis of defined system specifications• Assisted in maintaining internet and intranet connections between the department and other state agencies for email and other work related purposes.• Maintained data dictionaries and the optimization of relational database operations.• Assisted in the design and handled the maintenance of the Electronic Records web pages, updating frequently to maintain current information.• Attended and participated in meetings of the department’s Information Management Committee.• Assisted in providing computer training and support to the Archives and Library Division staff.• Assisted with installing and maintaining hardware, software and the network.• Assisted with troubleshooting networks, routers, communication equipment, hardware, and software and user problems. Show less

• 

  Ms dept of archives & history, archives & records services division

  Jan 1999 - Dec 2005

  Senior systems administrator

  • Systems Administration, including assisting in the monitoring, maintaining, and administration of the Division’s servers. • Configures server, clients, and peripherals for divisional networking, including print and file services, adding and maintaining user accounts, and access to peripherals. Administers system backups.• Installation, upgrading and maintenance of systems and components. Maintaining adequate documentation of related activities, including the divisional computer equipment inventory. • PC hardware and software support for division Support staff by identifying and resolving technical problems, including minor hardware upgrades and repair and software configuration; handle routine and recurrent requests for network services and problem resolution. • Assisting with the development and programming of intranet applications for Divisional use, including assistance with the development of CGI scripts and database applications to allow for effective and efficient use of the technology. • Assist in the procurement of equipment and software. • Research and maintain information concerning computer applications and equipment to enhance productivity of the staff ensuring that system requirements are met. • Maintained data dictionaries and the optimization of relational database operations. • Act as the liaison between the non-technical users and other technical staff. • Design and implementation of applications using existing hardware and software to address needs resulting from new or expanded programs and activities. • Development and maintenance of user documentation and training. • Assist in planning for future computing needs of the division. • Assist in the selection and procurement of equipment and software. Show less

• 

  Ms dept of archives & history, information systems

  Jan 2006 - now

  • Serve as the system administrator for the online catalog (Koha) – Responsibilities include providing public access to the catalog; Managing and maintaining the catalog database (MySQL).• Serve as the database administrator for the department's constituent database (MySQL) – Responsibilities include maintaining and monitoring the constituent database, and cross-checking data entry of member information entered in the database. Preparing and maintaining scripts used to obtain monthly, quarterly, or special statistics.• Serve as one of the application administrators for the point of sale system (Recreation Dynamics) – Responsibilities include managing, maintaining, and providing support to the Museum staff in using the system.• Assist GIS Specialist with the Historic Site Management Tool (HSMT) website and the agency’s Enterprise Geographic Information System (GIS) – Responsibilities include developing, maintaining, and day-to-day support of the agency’s GIS system. Act as point of contact for the public, subscribers, and MS Dept of Information Technology Services (ITS) about any questions or problems they have with the website. Maintain the access list for the subscribers to the payment portal of the HSMT site. Makes sure that the HSMT site data is updated on a regular basis.• Responsibilities included assisting in managing day-to-day activities of the information technology staff to ensure adequate systems delivery and problem resolution; Supervise a team of 3 staff members. Assist in ensuring the technical environment is adequate to meet the needs of the agency; Assist in coordinating the maintenance of existing systems and development of new systems; Collaborate with ITS staff on technology issues when necessary. Show less • Serve as the system administrator for the online catalog (Koha) – Responsibilities include providing public access to the catalog; Managing and maintaining the catalog database (MySQL).• Serve as the database administrator for the department's constituent database (MySQL) – Responsibilities include maintaining and monitoring the constituent database, and cross-checking data entry of member information entered in the database. Preparing and maintaining scripts used to obtain monthly, quarterly or special statistics.• Serve as Interim database administrator for the Historic Site Management Tool (HSMT) website and the agency’s Enterprise Geographic Information System (GIS) – Responsibilities include developing, maintenance, and day-to-day support of the agency’s GIS system. Act as point of contact for the public, subscribers, and MS Dept of Information Technology Services (ITS) about any questions or problems they have with the website. Maintain the access list for the subscribers to the payment portal of the HSMT site. Makes sure that the HSMT site data is updated on a regular basis.• Serve as Interim Telecommunications Coordinator – Responsibilities include analyzing and troubleshooting telecommunication help desk calls and taking necessary action to correct problems. Report trouble incidents to the appropriate vendor or ITS schedules maintenance and cabling activities. Supervise repair, installation, and maintenance projects performed by vendors.• Served as Interim IS Director – Responsibilities included assisting in managing day-to-day activities of the information technology staff to ensure adequate systems delivery and problem resolution; Supervised a team of 5 staff members. Assisted in ensuring the technical environment is adequate to meet the needs of the agency; Assisted in coordinating the maintenance of existing systems and development of new systems; Collaborated with ITS staff on technology issues when necessary. Show less • Ensure the system meets the agency’s business and technical requirements as well as end-user objectives – Conduct in-depth interviews with the division’s staff in order to determine specific technological needs and requirements and functionalities needed to reach the objectives. Develop strategies for meeting those requirements. Evaluate existing hardware and software to determine the most cost-effective solutions and work with other technical staff to achieve the needed results. Design and implementation of applications using existing hardware and software to address needs resulting from new or expanded programs and activities.• Design and create databases. Provides technical expertise on the database management system to user and technical personnel. Monitors database transactions to ensure correct usage of the database. Document and implement recovery procedures for databases. Create and update data dictionaries in a timely manner. Train user groups in the protocols involved in updating and accessing the database. Maintain database performance and tuning tasks for agency-specific databases. responsible for overall design, monitoring, administration and integrity of a major database or several less complex databases. Responsible for establishing data standards, developing database protocols, monitoring user usage, performance, resource utilization, and database security.• Assist in the selection and procurement of equipment and software – Work with Division director and end-users to ensure that technological applications are appropriate in the furtherance of the agency’s programs and the division’s goals, as well as the needs of the users. Participate in discussions with departmental administrative and technical staff to determine efficient use of available resources. Show less • Ensure the system meets the agency’s business and technical requirements as well as end-user objectives – Conduct in-depth interviews with the division’s staff in order to determine specific technological needs and requirements and functionalities needed to reach the objectives. Develop strategies for meeting those requirements. Evaluate existing hardware and software to determine the most cost-effective solutions and work with other technical staff to achieve the needed results. Design and implementation of applications using existing hardware and software to address needs resulting from new or expanded programs and activities.• Design and create databases. Provides technical expertise on the database management system to user and technical personnel. Monitors database transactions to ensure correct usage of the database. Document and implement recovery procedures for databases. Create and update data dictionaries in a timely manner. Train user groups in the protocols involved in updating and accessing the database. Maintain database performance and tuning tasks for agency-specific databases.• Assist in the selection and procurement of equipment and software – Work with Division director and end-users to ensure that technological applications are appropriate in the furtherance of the agency’s programs and the division’s goals, as well as the needs of the users. Participate in discussions with departmental administrative and technical staff to determine efficient use of available resources. Show less

  • Application Developer Team Lead

    Dec 2022 - now

  • Data Analyst III

    Jan 2022 - Nov 2022

  • Database Administrator

    Jul 2017 - Dec 2021

  • Lead Systems Administrator

    Jan 2006 - Jun 2017