Experience

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  Australian army

  Feb 1986 - Dec 1994

  Soldier

  Soldier – Australian Defence Force• Infantry - 8th/9th Battalion of the Royal Australian Regiment• Military Sniper, Close Reconnaissance, Tracking and Leadership• Intelligence, situation analysis and strategic information gathering and reporting• Regimental recruit instructor• Various overseas deployments• Moved to Corps of Electrical and Mechanical Engineers – Avionics technician and Aircraft Maintenance Engineer

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  Etf

  Jan 1995 - Aug 2003

  Operations manager
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  Unops

  Sept 2003 - Jan 2005

  Under the direction of the Country coordinator, I managed and supervised the Kandahar regional office activities including engineering, security, logistics, finance, personnel and asset management, whilst managing a budget of US $148 million.Responsibilities• Coordination and planning of NOPS operational objectives within the region and ensuring effective and timely delivery of funded projects for clients in the region.• Management of all functional office areas in support of engineering and other project activities.• Determination of support levels, budgets, programming, scheduling and monitoring of project works.• Delivery of project progress reviews to ensure progress and quality assurance is maintained.• Development of systems to monitor works, support costs and overall burn rates.Notable Achievements• Successfully prepared tender documents for works and services contracts and evaluated and assessed tender submissions in line with organisational and project requirements.• Played an integral role establishing operational procedures to assist the capacity development of the Ministries in the establishment of planning and contracts management.• Submitted regular reports detailing analysis of project progress to key stakeholders.• Developed successful security plans and operating procedures regarding the conduct of operations in austere environments. Show less I provided logistical support for the elections process and assist with the production of an elections operations support and implementation plan, whilst managing a budget of US$5 million.Responsibilities• Coordination of operational objectives with the JEMB to ensure a coordinated and efficient approach to objectives and the use of resources.• Establishment of five provincial offices to support the northern regions elections project needs.• Management of recruitment and training of senior logistics and administration staff to manage five provincial elections offices.• Management of daily payments to 5,000 national staff to conduct election operations down to district level, including the payment of police and security.• Management and submission of regular reports and analysis of program progress.Notable Achievements• Successfully supplied logistical support to public outreach and trained staff during voter registration and education.• Developed a coherent Elections Sensitive Material distribution plan for polling stations.• Supervised the maintenance of up-to-date inventories of all regional assets with regular inventory stocktakes.• Successfully created and oversaw the vehicle fleet maintenance and management program. Show less

  • Operations Manager

    Jan 2004 - Jan 2005

  • Logistics Coordinator

    Sept 2003 - Mar 2004
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  Undp

  Jan 2005 - Dec 2005

  Head of logistics and support operations

  The United Nations Development Program is the United Nations' global development network. It promotes technical and investment cooperation among nations and advocates for change and connects countries to knowledge, experience and resources to help people build a better life for themselves. Under the CEO, I managed the Elections Support Management Team while managing a budget of US$175 million.Responsibilities• Management and implementation of support functions including Finance, Procurement, Human Resources, Transport and Logistics, Air operations, Building Management Services, Security, Communications and IT.• Provide executive advice, support and guidance for the project support team, covering 2,000 national and international staff working across Afghanistan.• Collaboration with the Head of Finance to ensure systems are in place to manage project fiscal activity including payroll, purchasing, account management, reconciliations and reporting.Key Achievements• I collaborated with a number of key departments to successfully action the following:o With the Head of Human Resources, I established systems and procedures to deploy and manage 2,000 staff.o With the Chief of Logistics, I established eight regional and 35 provincial offices throughout Afghanistan; and ensured the support operations, infrastructure and systems existed to service, fuel and deploy 2,500 vehicles.o With Air Operations, I managed three Mi8 heavy lift helicopters and 2 King Air B200 Aircraft.o With Procurement, I developed a coherent plan for the timely purchase of US$110 million worth project related materials and support equipment.o With the Head of Security, I ensured a complete security management plan for all staff and assets aimed at 100 per cent compliance and staff safety.• I ensured a draw down plan was in place to control staff, asset disposal/dispersal, finalisation of contracts and the development of a project archive and final reports. Show less

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  World health organization

  Jan 2006 - Jun 2006

  Earthquake response coordinator

  The WHO is a specialised agency of the United Nations responsible for international public health. Under the direction of the Country Director, I oversaw the delivery of modular health units across earthquake affected Pakistan, and managed a budget of US$2.2 million.Responsibilities• Implementation of the earthquake recovery project in line with strict organisational protocols.• Recruitment, training and deployment of the project management team, including senior technical advisors, engineers, monitoring staff and administrative staff to execute the project.• Development of budgets and strategies to measure contractor performance and project burn rates.• Collaboration with the Air Operations Cell to ensure an effective support plan to deliver contractors and materials to sites.• Implementation of plans and monitoring progress to report schedules for all contractors.• Analysis and submission of project progression reports to key stakeholders.Notable Achievements• Produced a complete and coherent implementation plan based on a design, built model to successfully deliver the project.• Successfully developed and maintained the project’s budget and financial status and the effective redeployment of assets to priority areas.• Led Engineers and technical staff tasked to produce designs, drawings and BOQs for various project designs.• Supervised production of tender documentation required to publicly tender all works and services to action the project. Show less

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  Unops

  Jul 2006 - Feb 2008

  UNOPS is an operational arm of the United Nations, dedicated to implementing projects for the United Nations System, international financial institutions, governments and other partners around the world. I was responsible for the management of all program implementation infrastructure planning, engineering, contracting and project management and all support functions, managing a budget of US$365 million.Responsibilities• Collaboration with Afghan Government Ministries, State departments, UNDP and other stakeholders to develop a coordinated project document and a coordinated approach to program delivery.• Management of administration, construction and contractors in line with project goals.• Development of problem-solving strategies in line with project goals.• Management of budget, staffing and asset purchasing across multiple key stakeholders.Notable Achievements• Successfully managed all phases of the program including, management, administration, construction and contractor management, monitoring and evaluation.• Developed successful problem-solving strategies, uniting management’s view on change and improving project outputs.• Successfully prepared complex budgets, staffing and asset purchasing plans in coordination with multiple project stakeholders to align all involved to achieve the project objectives.• Established robust financial management policies for contracting, budgeting, financial analysis and cash flows in line with project goals and organisational protocols.• Successfully maintained accurate financial reporting schedules to ensure transparency and effective funds management in line with operational protocols.• Successfully supervised human resources, recruitment and rotation strategies, chaired staff councils and training of staff to achieve project goals on time and on budget.• Provided oversight and analysis of the project’s support planning component to achieve ambitious project targets. Show less Reporting to the Middle East Regional Director, I managed all aspects of the Lebanon Rapid Response Office activities, leading a team tasked with a UN early recovery planned approach to crisis management while managing a budget of US$38 million.Responsibilities• Establishment of a new regional business development strategy.• Identification of key infrastructure projects and development of proposals based on local Government priorities.• Advise ministries to establish infrastructure recovery planning and project prioritisation.• Formulation of procedures to support operations including management and administration in line with regulations.• Coordination and submission of regular reports and analysis of budgets, planning and overall progress.Notable Achievements• Successfully planned objectives and priorities of the office, focussing on budgets, human resources, IT, logistics and transport to achieve required plans.• Successfully developed the management and support work plan and reviewed and analysed key performance indicators to ensure all organisation protocols were followed and goals achieved.• Ensured the required physical and financial resources existed to support the development of all projects.• Oversaw policies to manage budgets, accounting, procurement, assets and human resources, and created new policies to address any gaps. Show less

  • Deputy Program Manager

    Dec 2006 - Feb 2008

  • Rapid Response Unit Chief

    Jul 2006 - Nov 2006
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  Eulex kosovo, european union rule of law mission

  Apr 2008 - May 2011

  Chief of general services

  EULEX supports selected Kosovo rule of law institutions on their path towards increased effectiveness, sustainability, multi-ethnicity and accountability. I was responsible for delivering program support for staff engaged in Police, Justice, Customs, Corrections and Administrative programs, and managed a budget of US$165 million.Responsibilities• Planning and implementation of the strategic mission program and management of 38 staff located across 11 regional offices.• Advise senior management regarding operational support, planning, execution, monitoring and evaluation and risk analysis and management in line with organisational protocols.• Interpretation of strategic operational requirements of the mission, translating them into relevant plans, works, services, and supply and services contracts.• Coordination of approach to planning and executing mission objectives to ensure aligned, high quality operational support.• Management of financial procedures and development of policies and procedures to manage budgeting, financial analysis, cash flow and reporting.Notable Achievements• Successfully managed regular reviews and analysis of program activities, and where necessary adjusted operational plans to ensure delivery of the project.• Developed systems to automate the Supplies and Services ordering functions and asset storage and management to increase efficiencies and effectiveness.• Successfully managed program support planning through thorough analysis and subsequent asset management and liquidation. Show less

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  Office of the high representative

  Jun 2011 - May 2022

  Director of resources

  The Office of the High Representative (OHR) is an ad hoc international institution responsible for overseeing implementation of civilian aspects of the Peace Agreement ending the war in Bosnia and Herzegovina. My role as Principal Management Advisor to the High Representative sees me manage all functional areas of the organisation with a budget of €11 million.Responsibilities• Management of Finance, Human Resources, IT, Security and Logistics in line with organisational protocols.• Strategic management of Administration in line with organisational objectives.• Strategic leadership of Senior Administrative Staff in keeping with organisational protocols.• Management and implementation of Operations and Logistics, IT, Transport, Air operations, Procurement and Inventory management.• Management of Finance, budgets, forecasting and analysis, and producing required reporting and audit compliance.• Management of Human Resources across recruitment, training and staff development, performance management, conflict, and grievance resolution.• Direction and implementation of the security of personnel, VIPs and information, and the protection of property and the safeguarding of communications and information.• Leadership of strategic objective planning, administration and organisational support using an integrated approach to policy, strategy and operations support management.• Evaluation of processes and development of innovative ideas to improve effectiveness of support, operational performance and staff well-being.• Conduct external liaison and representation duties and deliver regular briefings and analysis.Notable Achievements• Successfully maintain complex relationships with Embassies representing the Peace Implementation Council, including chairing Steering Board meetings on policy, programs, budgets and operational activities.• Successful delivery Year on Year of strategic administration within budget and strict operational protocols. Show less