Experience

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  Azerbaijan grand prix (baku city circuit operations company)

  Jun 2017 - Jun 2017

  Sales manager

  ▪ Handle cash transactions with customers using cash registers▪ Scan goods and collect payments▪ Issue receipts, refunds, change or tickets▪ Redeem stamps and coupons▪ Make sales referrals, cross-sell products and introduce new ones▪ Resolve customer complaints, guide them and provide relevant information

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  Barry callebaut group

  Feb 2018 - Aug 2018

  Junior marketing specialist

  ▪Conduct market research to identify customer trends, competitor offerings and demographic data▪Create innovative marketing campaigns depending on robust data and present the recommendations to management▪Create goals and objectives in order to approach customers through appropriate marketing channels▪Plan and execute initiatives to reach the target audience through appropriate channels (social media, e-mail, TV,etc.)▪Brainstorm and develop ideas for creative marketing campaigns

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  Fujitsu poland

  Oct 2018 - Aug 2019

  Service desk agent

  ▪ Answering customers’ IT-related queries▪ Network and e-mail accounts administration▪ Responding to inbound chats inquires and troubleshooting steps to resolve issue via live webchat▪ Work within defined deadlines as part of a team and on an individual basis ensuring assignedwork is effectively managed.▪ To analyze information/data and respond appropriately to trends offered from that information

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  Veo worldwide services

  Aug 2019 - Apr 2020

  Marketing and trade specialist

  ▪ Partnered with sales and training teams, strengthening client relationships, and generating newrevenue opportunities.▪ Maintained accurate input of system information, receiving and processing client data.▪ Work with senior management to develop and execute a marketing strategy▪ Preparing files that contains all the details on the goods intended to be purchased▪ Negotiate the contractual clauses with the suppliers

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  Sr group co

  Feb 2021 - Nov 2021

  Marketing analyst

  ▪ Collect and analyze data regarding customer preferences, demographics, buying habits and needs to better.▪ Identify market potential and factors influencing product demand.▪ Interpret complex data to create and deliver effective, insightful presentations.▪ Collaborate with marketing managers to develop appropriate sales strategies.▪ Measure the effectiveness of advertising, marketing and communications strategies.

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  Kapital bank

  Nov 2021 - Nov 2023

  • Facilitate internal communication and effective collaboration• Training, mentoring, and supporting scrum teams to follow agile values, principles, and practices.• Monitoring progress and performance and helping teams to make improvements• Help build a productive environment where team members ‘own’ the product and enjoy working on it• Enabling collaborative processes and removing impediments for the scrum team• Coordinate sprints, retrospective meetings, and daily stand-ups ▪ Perform primary and secondary research to understand users, the goals and pain points.▪ Generate insights that shape how product teams think about medium and long-term product strategy.▪ Utilize online market research, business research and catalog findings to database.▪ Collecting and analyzing data that will help inform the product design process.▪ Researching, compiling and analyzing information on products and market conditions to identify new features and products.

  • Scrum Master

    Jul 2022 - Nov 2023

  • UX Researcher and Consultant

    Nov 2021 - Jul 2022
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  Solong live

  Aug 2022 - now

  Operations project manager
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  Cop29 azerbaijan

  Oct 2024 - Dec 2024

  Media operations coordinator

  • Provide on-site support to media representatives and directing them to the designated media premises.• Coordinate with technical teams to manage audio-visual equipment, seating arrangements, and stage setups.• Monitor the use of interview areas to ensure they are utilized by the first arrivals within the designated time limits.• Manage the team of specialists and volunteers, ensure their task division.