Experience

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  Lavanda it solutions

  Jan 2008 - Jan 2015

  Owner/ founder

  •Developed and delivered IT training programs for organizations, focusing on business applications, cybersecurity, and web development.•Created interactive eLearning modules and video tutorials to support corporate learning initiatives.•Trained 500+ professionals in digital tools and business automation, enhancing organizational efficiency.•Managed a team of 7 employees, overseeing training delivery and customer support.•Provided customized training solutions to businesses seeking to improve workforce digital skills. Show less

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  Freelance (self employed)

  Nov 2016 - Apr 2021

  Instructional designer

  •Designed and facilitated corporate training programs on software adoption, IT systems, and business applications.•Developed custom eLearning courses for clients, incorporating interactive elements and assessments.•Managed end-to-end training initiatives for small businesses, ensuring a smooth digital transformation.•Applied UI/UX best practices to optimize course navigation, interactivity, and user experience for various eLearning platforms

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  University of maryland baltimore county

  Sept 2021 - Dec 2022

  Project management coordinator for ds lab

  • Designed and delivered training programs on digital tools and data visualization techniques for faculty and students.•Created self-paced eLearning resources and instructional materials to support curriculum development.•Managed project timelines and collaborated with faculty on training strategies for digital literacy.•Developed a Digital Storytelling curriculum to enhance student engagement in various disciplines.

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  University of maryland medical system

  Oct 2023 - May 2024

  E-learning developer

  Orchestrated the EHR Training Optimization initiative, crafting custom interactive eLearning modules usingAdobe Captivate, aligning with UMMS strategic training goals.• Enhanced operational efficiency by reducing training duration by 50%, expediting staff onboarding andmaximizing departmental productivity.• Executed rigorous quality assurance protocols for eLearning materials and streamlined SCORM integration withthe Learning Management System, ensuring high-quality training delivery.• Collaborated effectively with cross-functional teams to define training requirements and timelines, contributingto the development of robust, user-centric training documentation.• Applied the ADDIE model comprehensively for eLearning content creation, from analysis through evaluation,assuring that training initiatives met diverse learning objectives and organizational standards.• Developed video demos in Camtasia for clinical and non-clinical staff to explain various workflows for systemsincluding Epic EHR. Show less

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  Division of information technology at university of maryland baltimore county

  Jan 2024 - now

  Data analyst

  •Worked primarily with Tableau to transform REX reports into interactive dashboards.•Designed and implemented training programs to upskill employees on data analytics tools (Tableau, Excel, SQL) and dashboard development.•Developed eLearning courses to enhance financial and student data analysis skills, leading to 50% improved reporting efficiency.•Applied statistical techniques to analyze, illustrate, condense, and evaluate data.•Collaborated with SMEs to create engaging instructional materials and process documentation for IT staff.•Collaborated with other team members to evaluate data-related issues and develop data-driven solutions. Show less