Experience

• 

  Cheddar's scratch kitchen

  Dec 2016 - Jan 2019

  Host and server

  Learned how to properly multitask by answering phone calls, seating guests in a timely manner, and supporting any other restaurant needs simultaneously. Ensured all guests were satisfied after their visit through excellent customer service.

• 

  Geraldi’s

  Sept 2019 - now

  Improved leadership skills by co-training staff to serve customer needs and staying on top of daily checklists. Solved various problems that occurred throughout a shift and come up with the best solution to ensure customer satisfaction. Delivered constant positive experiences to guests by directly handling escalated issues.

  • Server and Shift Lead

    May 2024 - now

  • Server and Shift Lead

    Nov 2023 - May 2024

  • Server and Shift Lead

    Sept 2019 - Nov 2023
• 

  Fayetteville senior activity and wellness center

  Aug 2021 - Dec 2021

  Intern

  Planned and set up weekly activities to promote a community relationship through mental and physical events. Learned about different marketing skills and how to apply them to marketing for a fundraiser. Help with Meals on Wheels to help feed over 200 adults of the older population that may not have access to nutrient meals on a day-to-day basis.

• 

  Pro care innovations

  Jun 2022 - Nov 2022

  Care team coordinator

  Work with healthcare professionals to create and implement individualized health care plans for each patient at a designated clinic. Keep patients’ medical files updated with the use of my specific clinics EMR system. Contact patients in regard to their medical status and build a relationship with them.

• 

  Community clinic nwa

  Nov 2022 - Nov 2023

  Project coordinator

  Provide education, resources and technical assistance to different organizations and communities working to prevent substance use and breaking the stigma in 17 different counties in the Northwestern part of Arkansas.