
Timeline
About me
Marketing and Communications Manager
Education

Falmouth university
2011 - 2014Bachelor's degree english literature and media studies 2:1 (upper division)The focus of my study was on the basis of self and communal identity, focusing on how populations are influenced and defined by environments, products, and society. I believe the following points provide an overview of the vital transferable skills I have learned:• Competent public speaker• Proficient researcher• Proven track record of excellent writing ability and analytical skills. • Excellent grasp of concepts and theory: specifically on human interactions, society and… Show more The focus of my study was on the basis of self and communal identity, focusing on how populations are influenced and defined by environments, products, and society. I believe the following points provide an overview of the vital transferable skills I have learned:• Competent public speaker• Proficient researcher• Proven track record of excellent writing ability and analytical skills. • Excellent grasp of concepts and theory: specifically on human interactions, society and culture• Extensive knowledge on topics such as human sexuality and gender studies, social media impacts , personal identity, the impacts of catastrophe and the effects of modern day surveillance, crime and stereotypes. Show less

Poole high school
2005 - 2011Gcse & a-levels
Experience

Wild card pr
Jun 2014 - Jul 2014Summer internI embarked on a summer internship at Wild Card PR fresh out of University. This was fantastic in giving me and in-depth insight into the workings of PR and marketing. One of my most memorable and fulfilling moments was the first press release I worked on, that appeared in Female First.Responsibilities and Skills: - Undertook market research.- Liaised with relevant publications and journalists.- Secured feature content. - Organised and assisted in the construction of press trips.- Worked closely with senior members in generating new ideas and content.- General office admin and receptionist based work- Continuously worked to strict deadlines. Show less

Towers lettings & property management ltd
Nov 2014 - Jun 2017Property coordinatorAchievements:- IRPM Affiliate - ANUK/Unipol national code for larger student developments training (online course passed)Experience in using:- Gemini Version 8 - QuickBooks Online & Quickbooks Premier 2014 Accounting Software.My job role consisted of:- Managing and accounting for up to six residential and student buildings- Preparing budgets- Creating Invoices and chasing up remittance. - Assisting in student and residential lettings including viewings and contracts- Leasehold sales- Communal building maintenance- Communicating to both professionals and the public.Although my job was primarily as a block manager I was also able to home-in on my marketing passion by proactively taking control of the advertising and social media. Show less

Plastispray limited
Mar 2016 - May 2017Media and admin managerI was involved with a start-up company where I was asked to set up a plethora of interlinking online social media outlets and a website as a package. Responsibilities and Skills: - Creating the brand logo and copy for the website. - Creating business cards, leaflets, and advertising boards - Organising several trade events within the southwest which secured several bookings.

Tuffins property management ltd
Jun 2017 - Dec 2021Block managerExperience in using:- CFP WinMAN (4.6.5.8)I manage the Leasehold and Freehold requirements of circa 65 blocks with a small team. My role comprises of the following: - Small and Large scale property maintenance- Lease interpretation- Creating and managing budgets and processing Accounts- Chairing large meetings/AGMS, minuting meetings, and creating agendas- Involvement property based legal action- Risk assessments- Complaints handling and conflict resolution- Arrears chasing, invoicing and billing - Property sales- Managing property insurance, setups, renewals, and claims- System and office management- Staff training Show less

Hearts together cio
Jan 2022 - nowFundraising Stewardship I Volunteer Management I Public Speaking & Presentations I Supporter Engagement I Copywriting and editorial publications I Digital Marketing I Website Management I Merchandise Development I New service creation I Hotel Management I Impact Analysis IAchievements:- I have led on the creation, design and implementation of key fundraising campaigns such as our first online and physical interactive Christmas Campaign ‘Gifts that Give Back’ and the revival of our annual ‘Wear It Red’ day.- I have increased our online presence, with our Facebook following alone up 73%.- I have increased our local presence and communication by securing and writing for multiple publications, as well as creating various marketing materials, such as leaflets, posters, banners and information magazines. - I have developed a fundraising stewardship plan by creating a full fundraising pack and framework. With a focus on improving the supporter journey overall, managing communication and increasing retention of active and ongoing support. Show less Fundraising Stewardship I Volunteer Management I Staff representative Trustee l Volunteer Development I Copywriting I New service creation I Hotel Management I Impact Analysis I Public SpeakingAchievements: - I led on and assisted with two new support services, including the creation of the infrastructure and framework, the roll out and integration, advertisement, training and recruitment.- Created from scratch the Volunteer framework, including recruitment, on-boarding , retention and review process. Formulating the Volunteer handbook, three year strategy, policies and procedure and volunteer role descriptions. Under my management we saw an increase in volunteering from 2 Volunteers to 26 in 2022 alone. Show less
Marketing and Communications Manager (& Volunteer management)
Apr 2024 - nowVolunteer and Supporter Engagement Manager
Sept 2022 - nowVolunteer Coordinator
Jan 2022 - Sept 2022
Licenses & Certifications

Faa level 1 award in awareness of first aid for mental health
Rqf retail qualification frameworkFeb 2024
Duke of edinburgh - gold
The duke of edinburgh's awardJan 2012
Food safety & hygiene level 3
Eversley trainingApr 2023
Advanced safeguarding adults (level 2)
High speed trainingMay 2022
Fire marshal training
Fire crest fire protectionSept 2015
Improving personal exercise, health and nutrition
NcfeJun 2021
Basic health and safety training
High speed trainingAug 2022- View certificate

Anuk/unipol national code of standards for larger developments online training course
Unipol student homesJul 2015 
Itc level 3 award in emergency first aid at work
OfqualSept 2021
Volunteer Experience
Volunteer
Issued by PDSA on Feb 2009
Associated with Josephine Stevenson
Languages
- enEnglish
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