Experience

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  Chick-fil-a of west columbia

  Dec 2017 - May 2021

  Hospitality professional

  Provided excellent service and a pleasurable dining experience for guests in a fast-paced, high-energy environment. Accurately handled more three dollars during peak service hours, ensuring satisfaction for customers.Worked with a large team to reach $8 million in sales by testing new corporate processes.Passionately provided outstanding customer service that helped increase loyalty program usage.

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  Darla moore school of business

  May 2021 - Dec 2023

  Student assistant

  Introduced new students to the Darla Moore School of Business through orientation and registration processes.Upload information for approximately 1500 incoming first year students into a database used for academic advising.Communicate with 5+ students and parents a day about coursework and advisement while protecting student confidentiality.Assist with documentation & planning for 4 new student orientations/week of ~100 visitors, reducing registration times ~30%.

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  University of south carolina

  Aug 2021 - Jan 2022

  Peer consultant

  Collaborated with a group of like-minded students to enhance peers academic experience.Completed 20 outgoing phone calls per hour to increase university services by 10%. Provided success consultations to students from all backgrounds to maximize academic experience and GPA.

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  Bluecross blueshield of south carolina

  Jan 2022 - Mar 2022

  Finance and accounting intern
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  Agfirst farm credit bank

  Jan 2023 - Aug 2023

  Organizational and talent development intern

  Supported HR department with various projects and events for an organization with over 500 employees.Aid in the onboarding process by preparing benefits packages including three gifts for 5-10 new employees biweekly.Complete a monthly evaluation report used annually to determine instructor & course performance, minimizing training costs.Collaborated with two supervisors on a mail-merge certification project utilizing documents that included over 200 employees,to remain in compliance with the National Association of State Boards of Accountancy during an annual audit. Show less

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  Ge vernova

  May 2024 - Aug 2024

  Hrlp intern

  Supported a manufacturing leadership team responsible for the global distribution of Gas Turbines with ~1100 employees.Facilitated surveying, redesigning, and sustainability of New Hire Orientation increasing awareness of safety, lean, quality, employee value, and policies for approximately 50 employees per session.Created standard working procedures for onboarding salaried employees, reducing inconsistencies, and better maximizing HRBP time allocation, and new hire wait times. Aided in a site assessment in Bangor, Maine about listening to employees while maintaining confidentiality, leading to recommendations with an implementation plan and employee relations requirements for the plant leadership. Determined practices for hourly appraisals in North America and provided Greenville site feedback on process improvements. Conducted conversion interviews for contract employees, reducing recruiting costs and meeting staffing projections by 20%.Analyzed and correctly repositioned jobs, resulting in the redistribution and alignment of approximately 100 employees Show less