Experience

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  Hampton inn by hilton

  Jun 2009 - Jun 2010

  Assistant general manager

  Oversight of Front Desk, Maintenance, Housekeeping, F & B, and one other department as directed by the General Manager

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  Sleep inn & suites

  Jun 2010 - Jul 2011

  General manager

  Responsible for the management of the Hotel and all aspects of Operations.

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  Holiday inn express

  Jul 2011 - Feb 2013

  General manager

  Responsible for the management of the Hotel and all aspects of Operations.

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  Wyndham garden

  Feb 2013 - May 2015

  Dual general manager

  Responsible for the management of a Full Service, 200 room Wyndham Garden Hotel with a full restaurant, Bar, 5,000 square feet of meeting and banquet space and an Independent Boutique Hotel in the booming Oil industry Market of Midland/Odessa Texas.

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  Jyi hospitality

  May 2015 - May 2017

  Regional director of operations

  o Served as the General Manager of the company’s Houston Hotel and was as well responsible for optimizing and overseeing operations for a portfolio of Hotels in Texas, San Diego, Sacramento and Nevada to ensure that revenue is maximized and expenses are effectively controlled. Portfolio included a mix of Choice, IHG and Wyndham brand Hotels. o Responsibilities include formulating business development strategies to ensure long-term successo Leading the team towards effective collaboration and attainment of goalso Undertaking sound financial management to ensure Hotels are profitable and stay within budgeto Ensure compliance with company’s policies and operational guidelines Show less

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  Springhill suites by marriott

  May 2017 - Jul 2021

  Area general manager

  o Responsible for the management of the Hotel and all aspects of Operations.o Supervise and guide my team to maximize revenue. o Interviewing, recruiting, and training staff.o Organize regular meetings with management and employees to discuss updates, issues and opportunities. o Evaluate employee performance and develop development plans.o Responsible for monitoring Accounts Receivable aging on a proactive basis as well as all aspects of Accounts Payable. o Revenue Management, I analyze historical data, regional, seasonal and competitive influences and recommend daily rate recommendationso Analyze capital budget and expenses to find opportunities for cost-effectiveness and profitability.o Sales: To establish performance goals for all sales department employees, and monitor performance on a continual basis. Develop and implement an effective strategic sales plan. Develop and maintain a strong work relationship with key opinion leaders and contacts with other relevant agents. Monitor, analyze sales and market trends. Prospecting and growing an account list, handling incoming leads and closing sales. Seeking out and targeting new customers and new sales opportunities, initiates action plan to approach and secure new business for the Company. Reading the forecast and market trends to get prime price optimizationo Guest Service: With extensive experience in front desk operations I oversee all aspects of the front desk and am responsible for leading all guest service representatives to deliver exceptional customer service and keep guest service scores above the brand average. o Perform property walks throughout the day with Maintenance and Housekeeping staff to ensure everything is up to the standards that the brand has set and manage the preventive maintenance and deep cleaning project. Show less

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  Courtyard by marriott

  Jul 2021 - now

  General manager
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  Intermountain management

  Jan 2024 - now

  Area manager of operations