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Ernesto Hernandez

Ernesto hernandez

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location of Ernesto HernandezMiami, Florida, United States
Phone number of Ernesto Hernandez+91 xxxx xxxxx
Followers of Ernesto Hernandez909 followers

  • Timeline

    Mar 2014 - Mar 2019

    Business System Analyst

    Chaban Wellness
    Miami
    Mar 2019 - Apr 2022

    Senior Platform Analyst (Salesforce)

    City National Bank
    Apr 2022 - Sept 2022

    Manager of Product, Customer Service

    BHG Financial
    Current Company
    Sept 2022 - now

    Head of CRM & Digital Innovation

    Amerant Bank

  • About me

    Head of CRM & Digital Innovation at Amerant Bank

  • Education

    • Coral gables senior high school

      2010 - 2013
      High school business information and technology

    • Florida international university

      2017 - 2021
      Bachelor's degree computer science

    • Miami dade college

      2014 - 2016
      Associate’s degree computer science

  • Experience

    • Chaban wellness

      Mar 2014 - Mar 2019

      • Business System Analyst

        Aug 2015 - Mar 2019

      • Customer Service Representative

        Mar 2014 - Aug 2015

    • City national bank

      Mar 2019 - Apr 2022
      Senior platform analyst (salesforce)

    • Bhg financial

      Apr 2022 - Sept 2022
      Manager of product, customer service

    • Amerant bank

      Sept 2022 - now
      Head of crm & digital innovation

  • Licenses & Certifications

    • Five9 blended administrator certification

      Five9

    • Lightning experience reports & dashboards specialist

      Trailhead by salesforce
      View certificate certificate

    • Five9 inbound administrator certification

      Five9
      Feb 2017

    • Basics of ncino

      Ncino, inc.
      Jan 2022