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Ernesto Hernandez

Ernesto Hernandez

Followers of Ernesto Hernandez1000 followers
location of Ernesto HernandezMiami, Florida, United States

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  • Timeline

  • About me

    Head of CRM & Digital Innovation at Amerant Bank

  • Education

    • Coral Gables Senior High School

      2010 - 2013
      High School Business Information and Technology

    • Florida International University

      2017 - 2021
      Bachelor's degree Computer Science

    • Miami Dade College

      2014 - 2016
      Associate’s Degree Computer Science

  • Experience

    • Chaban Wellness

      Mar 2014 - Mar 2019

      • Business System Analyst

        Aug 2015 - Mar 2019

      • Customer Service Representative

        Mar 2014 - Aug 2015

    • City National Bank

      Mar 2019 - Apr 2022
      Senior Platform Analyst (Salesforce)

    • BHG Financial

      Apr 2022 - Sept 2022
      Manager of Product, Customer Service

    • Amerant Bank

      Sept 2022 - now
      Head of CRM & Digital Innovation

  • Licenses & Certifications

    • Lightning Experience Reports & Dashboards Specialist

      Trailhead by Salesforce
      View certificate certificate

    • Five9 Inbound Administrator Certification

      Five9
      Feb 2017

    • Essential Management Skills for Emerging Leaders

      Professional & Executive Development - Harvard Division of Continuing Education
      Sept 2025
      View certificate certificate

    • Spiff University | Spiff Designer - Level 1

      Spiff (Acquired by Salesforce)
      Jun 2025
      View certificate certificate

    • Five9 Blended Administrator Certification

      Five9

    • Basics of nCino

      NCino, Inc.
      Jan 2022