
Timeline
About me
Operations Lead and Resilience Manager | Operations, Compliance, Risk Mitigation
Education

Skema business school
2014 - 2015Master's degree master of science in global luxury management (dual degree)
North carolina state university
2014 - 2015Master's degree master of science global luxury management (dual degree)
North carolina central university
2008 - 2013Bachelor's degree business management, textiles & apparel
Experience

North carolina central university football office
Jan 2010 - Jan 2010Administative assistant internHelped handle office operations, the film database , letters, meetings, events and other various tasks.

Nike
Jun 2012 - Aug 2012Sportswear intern for global footballAssisted the Sportswear Product Line Management team with its day to day activities, by conducting competitive analysis research and examining the global football market and holes in that sector from a product perspective. Completed documentation necessary for the licensing of product for over 40 various club teams on over four continents. Was educated on the dynamics of internal business coordination, communication and execution as well as the understanding of how parts contribute to the hole in the NIKE Operation. Provided extensive support to the presenters for global Product showcase meetings that are essential for the category success and initial sale figures. Gained knowledge in apparel and footwear sectors for Men, women and children for the basketball, football, Fbat and sportswear segments. Show less

North carolina central university
Mar 2013 - Aug 2014Operations coordinatorA leader in the workplace charged with the management of staff members and maintenance of day to day office activities. Tasked with coordinating internal and external communications between our offices and external vendors. A customer orientated professional. A detail orientated professional tasked with budget oversight, maintenance of purchase order processing and troubleshooting of financial matters. Also responsible for conducting departmental events such as drive in conferences, departmental retreats, employee interviews, staff training and development seminars. Show less

Nc state university
Jun 2014 - Dec 2014Academic support program for student athletes - mentor
Finish line
Jul 2015 - Nov 2016Store manager
The whitaker grp
Nov 2016 - Nov 2024As an Operations and Resilience Manager, I oversaw the buildout and development of retail infrastructure, ensuring seamless operations and compliance for multiple properties. I managed tax compliance, insurance portfolio and headquarters operations, maintaining organizational efficiency and risk mitigation. My role involved streamlining processes, coordinating property development projects, and ensuring adherence to all insurance and regulatory requirements. By aligning operational strategies with business objectives, I contributed to the resilience and scalability of the organization’s infrastructure.• Vendor Partner Management: Leading Contract Negations, cost savings and strengthening partnerships saving the company over $250,000 annually• Cross Functional Team leadership and problem solving: Improving workflow efficiency and collaboration to achieve organizational goals• Project Management & Process Optimization: end to end management Show less Led Recruiting Operations across eight states and 24 doors, optimizing processes and tools, which improved efficiency across the board for all departments• Spearheaded Compliance & Best Practices initiatives, ensuring 100% compliance with state employment laws across all locations• Headcount Planning: Collaborated with leadership on headcount planning, aligning recruiting needs with business goals, leading to a 25% increase in workforce efficiency.• Employer Branding: Worked closely with the marketing and communications teams to shape the employer brand, resulting in a 40% increase in candidate applications.• Drove Data-Driven Decision Making by leveraging cross-functional insights, enabling more accurate recruitment forecasting and strategic hiring decisions. Show less Human Resources Business Partner (HRBP) specializing in payroll, benefits, and employee relations, I align HR strategies with business goals. I ensure accurate payroll processing, compliance with tax laws, and effective benefits administration. I manage health plans, retirement accounts, and perks while clearly communicating options to employees. Acting as a trusted advisor, I address workplace concerns, mediate conflicts, and promote a positive culture. I analyze workforce data to improve retention, engagement, and productivity. Collaborating with leaders, I implement HR initiatives supporting business objectives. Staying current on labor laws and trends, I ensure compliance and competitiveness in talent attraction. I bridge employee needs with organizational priorities, driving a cohesive work environment.•Led Special Projects as a team leader, providing cross-functional insights that resulted ina 20% improvement in interdepartmental collaboration.• Scaled Recruiting Processes transforming staff from generalist to specialist roles, contributing to a 30% reduction in employee headcount with enhanced organizational efficiency.• Project Management: Managed key HR projects, delivering them on time and withinbudget, which streamlined internal processes and improved employee satisfaction. Show less
Operations Lead and Resilience Manager
Nov 2020 - Nov 2024Human Resources Officer
Nov 2020 - Nov 2024Human Resources Business Partner
Nov 2018 - Nov 2020Payroll & Office Operations Manager
Nov 2016 - Nov 2018
Licenses & Certifications
- View certificate

Ai for everyone
Deeplearning.aiSept 2024
Volunteer Experience
Huddle Leader
Issued by Fellowship of Christian Athletes - Camps on Mar 2013
Associated with Joseph HutchinsonCoach
Issued by North Carolina Central University Yell Leaders on Jun 2013
Associated with Joseph Hutchinson
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