Experience

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  Aspide medical

  Jan 2010 - Dec 2014

  Administrator & marketer

  • opened & closed the Representative Office;• registered 4 medical implants over 2 years through the Pharmacological Committee of Uzbekistan Ministry of Health;• developed distribution channels.

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  He co stop llc, rep office

  Oct 2010 - Dec 2011

  Personal assistant

  • registered medical products with the Uzbekistan Ministry of Health;• developed commercial relationships with wholesalers & prominent retailers;• coordinated import protocols, marketing campaigns & development of local distribution channels;• improved skills in interpersonal relations, negotiations, planning, time management & team building.

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  Asklepiy group

  Feb 2011 - Dec 2011

  Export manager

  assembled first aid kit products for local & export markets (France); Tashkent:• planned & coordinated exports;• served customers; • developed invoices & tracked those with accounts receivable;• researched French import regulations.

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  Premium health llc

  Jan 2012 - Dec 2013

  Deputy manager

  launched an integrated manufacturing / marketing / distribution company for domestic consumption of wet wipes:• registered & closed a new company;• developed & followed intercultural communication protocols between French & Uzbek business partners using Russian, English & French languages;• monitored equipment installation, operations & packaging; • improved operations systems;• administered Human Resources (4 professionals & 3 production workers);• promoted new product through various means Show less

• 

  Chen-chun education center

  Jan 2013 - Dec 2014

  English teacher – ielts preparation

  10 students, 1 of whom improved his score from 5.5 to 6.5; 3 mo.

• 

  Sravni.uz llc (pt)

  Jan 2014 - Dec 2014

  Market analyst

  led in development of website which compares various services according to a UK model:• collaborated with designers, web developers, copywriters, systems engineers & graphic artists to define integration points and develop a website release plan;• conducted design & implementation reviews;• researched & resolved issues or raised issues to the appropriate decision maker;• sought out & coordinated advertising requirements with interested companies.

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  Oasis fes

  Jan 2015 - Sept 2021

  20 person firm which provides capacity building consulting / training for the Agriculture, Food Processing, Water Resources & Environment sectors of Uzbekistan based at the Oasis – M. Mirzaev Agriculture Training Center, a Public – Private Partnership with the Uzbekistan Ministry of Agriculture; progressive responsibilities in Human Resources, Marketing, Project Management, Contracts, Logistics & Training w/ mentoring to & support from Administrator, Videographer & 2 Student Assistants including:• drive company car & passengers;• attend meetings w/ foreign Co-owner / Director & fulfill his tasks;• set up meetings & OMMATC tours for international development agency personnel & other potential clients & collaborators;• monitor company & Director’s Facebook pages;• manage English for Agriculturalists startup: develop marketing strategy; design advertising materials, promote via group / individual meetings, emails, Telegram channel text messages & social media; coordinate placement levels & teacher schedules with Language Department Manager;• study, analyze & present budgets, pricing strategies, proposals; recruit presenters & complete reports for agricultural training programs & study tours abroad;• report expenses (>$50,000 / yr);• fulfill / monitor internal documentation for HR, payroll, vacation & sick leave;• chair selection & personnel evaluation committees; • insure cross-training & coverage by office team of critical duties when staff are absent due to sickness, emergency, holiday or training; • coordinate visa & logistics support (apartment rentals, temporary registrations, hotels, cars, train & plane tickets, tourism trips) for foreign / local consultants & interns in Uzbekistan or Uzbek study tour participants abroad;• lead staff meetings & coordinate with Chief Accountant, Technologies Deputy Director & Languages Department Manager as Management Team accountable to Co-owners. Show less

  • Deputy Commercial Director

    Jan 2015 - Sept 2021

  • Project Manager

    Jan 2015 - Jan 2015
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  Drivo rent a car

  Sept 2021 - now

  Manager of damage claims, chargebacks & collections

  For 1200 rentals / mo: - on-line manage credit card adjustments for client complaints of excessive charges (tolls, traffic tickets, damage claims), physical damage claims; - refer owed balance customers to collections;- dealing with damage claims with customers' insurance companies;- disputing customers' chargebacks;- monitoring and reporting internal rental processes.