Experience

• 

  Kharkiv regional tv and radio company

  Jan 2013 - Mar 2015

  Journalist. news

  ‒ Writing content in multiple categories: culture, sport, health and lifestyle preferred (more than 400 reports).‒ Supporting the development of daily stories as well as longer-term projects. ‒ Working collaboratively with Researchers, Editors, PR and Marketing staff. ‒ Working against tight deadlines.

• 

  National tv company of ukraine

  Mar 2015 - Aug 2017

  Journalist & editor. news & political programs

  ‒ Coordinating with internal teams to deliver all content according to timelines. ‒ Writing and editing content in multiple categories: science, government, culture, sport, health (more than 200 TV reports & programs).‒ Developing and maintaining relationships with team members to develop, refine and release a TV product. ‒ Managing external resources as required, producing content for both assigned programs and short-term projects. ‒ Participating in cross-functional project teams, serving as the Writer/Communications representative to ensure that content meets objectives and expectations. Show less

• 

  Tv channel r1

  Oct 2016 - Aug 2017

  Tv host. program “health formula” (формула здоровья)
• 

  Medical center of ophthalmic surgery «oko» (eye)

  Aug 2017 - Sept 2018

  Pmo

  ‒ Working in tandem with top management to achieve corporate objectives by directing and leading one or more project teams.‒ Providing budget & project status reporting to the Board.‒ Documenting project objectives, goals, approach, tasks, risks, and potential costs and tracking them to completion.‒ Providing a detailed analysis of a given market, including information on relevant target companies and the competitive landscape, key executives and industry news, and trends.‒ Putting in place a new CRM system in order to optimize working processes. ‒ Negotiating with clients, staff and outside vendors. Establishing quality and performance targets.‒ Organizing and supporting member educational events and regularly scheduled workgroups.‒ Elaborate and implement digital media strategies. Show less

• 

  Ratp dev

  Mar 2019 - now

  Functional expert of IT solutions for Sightseeing Business UnitManaging the evolution of IT ticketing software for all subsidiaries in Sightseeing Business Unit (France, UK):• Monitoring the quality of service in production and propose the necessary changes / corrections for a continuous improvement of IT ticketing tool• Collecting & analysing technical issues, new business needs etc.; ensuring consistency of needs with identified issues• Creating functional specs and other documentation on system improvements• Testing and ensuring new features are operational • Leading trainings and supporting plans needed for successful change• Supporting operational team in their reflection & for any IT issues• Reporting to the Board on system improvements Managing digital projects coming from IT Corporate for Sightseeing BU subsidiaries:• Ensuring analysing and coding phase within the planning • Leading test and training period• Creating and spreading documentation (specs, manuals, reports etc.) Show less Managing the implementation of new IT ticketing solution for Sightseeing Business Unit:• Identifying the business, technical and functional scope of the project: business needs, architecture, impacts of change etc.• Analysing functional and technical components of potential IT ticketing softwares to ensure consistency with business needs• Leading all the actions necessary for the implementation of the project for Extrapolitan• Conducting accurate reporting throughout the project• Testing the solution & ensuring issues are solved by tech team• Monitoring the solution in production and reporting to developers about required changes• Accompanying business teams in their processes, organization and change of toolLeading projects related to international B2B sales:• API integrations• CRM customisations (Salesforce, Conga, Docusign)• Maintaining Extrapolitan online booking software (incl. pricing, product management, reporting, etc.)• Maintaining CMS of Extrapolitan website and social media Show less - Responsible for establishing professional relationship with B2B partners on RATP Dev Extrapolitan network- Managing the online product database for all destinations in Extrapolitan portfolio- Managing the API Integration processes of B2B partners- Ensuring up to date reporting of KPIs to the Direction- Addressing all the issues raised by clients and manage the work done by IT suppliers- Managing the CMS of the official website of Extrapolitan- Support in maintaining an uninterrupted service over Extrapolitan online booking engines for our B2B and B2C clients Show less

  • IT Change Manager | BU Sightseeing | Tootbus

    Jun 2020 - now

  • IT Business Manager | BU Sightseeing (for Extrapolitan)

    Oct 2019 - Jun 2020

  • IT Project Manager | BU Sightseeing (for Extrapolitan)

    Mar 2019 - Sept 2019