Experience

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  The school district of palm beach county

  Jan 2001 - Jan 2006

  Program administrator, adult & community education e.s.o.l.

  ▪ Led the successful operation of program functions to ensure educational services met the diverse needs of limited English-proficiency adult students in the community. ▪ Recruited, trained and provided supervision and support of instructional staff and volunteers. ▪ Ensured program and curriculum compliance with Federal, State & Local standards, disseminating standards for Student Assessment, Instructional Outcomes and Curriculum Development.▪ Launched program initiatives for increasing student enrollment, retention and community partnerships.▪ Spearheaded a volunteer program focused on building literacy and acculturation strategies to equip immigrant students for productive connections in the community.▪ Trained Instructors and staff▪ Key Accomplishment: Developed database management solution to house critical student enrollment and evaluation metrics, documenting student test scores, progress in the program, and readiness for graduation. This new Technology solution transformed day-to-day class reporting and streamlined reporting to the District by moving to a digitized student information tracking system. Show less

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  Palm beach atlantic university

  Jan 2005 - Jan 2009

  ▪ Directed operations for online programs division.▪ Established pathways of student-focused support services (i.e. online advising, at-risk identification, student retention) from matriculation to graduation.▪ Established goals for accreditation, quality, and Student and Faculty success.▪ Managed course development planning, hiring, and execution. ▪ Led team of 30+ remote faculty, staff, adjunct/contract faculty, and student workers.▪ Deployed numerous technological advancements to enhance online operations and program management, learning outcomes assessment, and instructional design applications▪ Managed departmental budget, salaries, and grant-funding for special projects.▪ Key Accomplishment: Developed new faculty compensation model that increased program revenue and strengthened faculty compensation based on student enrollment. This directly led to increased flexibility for students through increased seat capacity in high-enrollment courses. Show less ▪ Demonstrated leadership in services provided by the University’s Office of Human Resources including employee recruitment, on-boarding, benefits management, and training and development.▪ Organized small and large-scale change initiatives to support employee development, leadership training, and use of technology to improve employee support and performance. ▪ Facilitated training and development opportunities for staff including workshops on technology, recruiting and hiring staff, leadership and management development, work styles, effective business communication, and ad-hoc topics as needed with the Employee Learning Center (ELC).▪ Managed the University's personality profiles solutions to support and refine Job Task Analysis, Recruitment and Job fit, including training University leadership around best practices. Show less

  • Online Learning Administrator

    Jan 2008 - Jan 2009

  • Online Instructor of Management & Leadership

    Jan 2007 - Jan 2009

  • Human Resources Specialist | Selection, Employee Onboarding, Employee Development

    Jan 2005 - Jan 2007
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  Drucker society global network

  Jan 2009 - Jan 2011

  Founding board member - south florida chapter

  ▪ Served as a founding Board member of the Peter F. Drucker Society, South Florida Chapter, tasked with vision for global change through excellence in leadership. ▪ The Drucker Societies exist to stimulate ethical leadership and effective management by educating and implementing within the local community the ideas and ideals of Peter F. Drucker.▪ Conducted knowledge sharing and promotional events. ▪ For more information about the Drucker Society of South Florida and the Global Network, please visit http://www.druckerinstitute.com. Show less

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  Serenity projects, inc.

  May 2009 - Jan 2010

  Elearning consultant

  ▪ Served to support and implement Serenity Projects solutions in to need areas focusing on Online Learning, Management & Leadership, and Human Resource Development. ▪ Developed online courses, materials, coursework and assessment activities. ▪ Setup online courses in Learning Management Systems including eCollege and Blackboard. ▪ Supported new eLearning program implementations▪ Provided special project launch consultation

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  Pearson

  Jul 2009 - Apr 2017

  ▪ Promoted to lead Teaching and Learning Strategy Consulting Services for Pearson North America, providing strategic partners with advisory and consulting services to drive client success. ▪ Hired and coached a team of remotely-based Strategic Consultants, Learning Consultants, Operational Efficiency Consultants, and Data Scientists unified by a creative vision to deliver excellent client experiences and strategic consulting and advisory services. ▪ Worked with Clients to strategically identify Strengths, Weaknesses, Threats, and Opportunities (SWOT), gather constituent input, collect competitive intelligence, and make recommendations for program strategies and interventions to drive revenue and success. ▪ Incubated new Teaching and Learning Client Services, utilizing multiple entre points including market-research, client feedback, and industry trends to drive new ideas. ▪ Positioned strategic consulting services to C-level, Executive, and Senior leaders, Boards, Consortia, and Educational Systems, driving systemic and institutional adoptions, increasing Pearson's reach and footprint in the space. ▪ Worked hand-in-hand with multiple Sales Teams to deepen and optimize Client partnerships, capture new opportunities, and drive Strategic Consulting & Advisory Services. ▪ Key Accomplishment: Drove high-quality execution and delivery metrics, ensuring engagements were properly planned, optimally staffed, and met or exceeded targeted value realization metrics in 90%+ of all contracts. ▪ Key Accomplishment: Expanded portfolio by developing comprehensive services for Student Success, Teaching & Learning Model Transformation, Change Management, Program Strategy (Develop new or sunset), Institutional Learning Assessment and Analytics, Competency Based Education (CBE), College & Career Readiness, Professional & Workforce Education, and Adaptive and Personalized Learning. Show less ▪ Promoted to manage the Assessment and Analytics Consulting Team to grow Pearson's Enterprise Learning Technology solutions in Learning Assessment, Business Intelligence (BI), and Data-Driven Decision Making for Student and Faculty Success. ▪ Managed complete portfolio of Assessment and Analytics Client Services, including Enterprise-level adoption projects, executing with a team average of 4.8 out of 5.0 in Client Satisfaction. ▪ Managed and coached team of Consultants, Assessment and Analytics specialists, and Data Scientists unified with a vision for customer-centric Client Services and success. ▪ Worked extensively with Enterprise Account Management to provide pre-sale Consultative presentations, Solutions Consulting, and to gain Client buy-in and engage Staff, Faculty, and Senior Leadership in a unified vision for Change and Digital Transformation. ▪ My team became highly sought after internally and by Clients.▪ Key Accomplishment: Worked with our Strategic and Enterprise Clients to create clear, compelling value propositions to drive pilots, socialize outcomes, expand into new areas, drive change management, and increase adoption and utilization. ▪ Key Accomplishment: Developed new service delivery models to deepen partnerships and increase adoptions. This led to revenue growth and increased client success.▪ Key Accomplishment: Coached Solutions Consultants and increased capabilities, enabling clearer pathways from core client needs to Pearson solutions. This led to higher sales, higher adoption and utilization rates, smoother subscription contract renewals. ▪ Key Accomplishment: Worked closely with Sales to enhance our pre-sale collateral and assets to drive client interest and sales. ▪ Key Accomplishment: Supported Marketing by creating new marketing copy and web content to increase lead generation and contact form fills. Show less ▪ Promoted to lead a team of Consultants in highly specialized learning solutions encompassing curriculum mapping, learning assessment, ePortfolios, and business analytics. ▪ Served as Principal Solutions Consultant and Implementation Manager for Pearson's Enterprise Technology portfolio including: Pearson LearningStudio LMS, Learning Outcome Manager (LOM) and Enterprise Reporting (ER) powered by IBM Cognos. ▪ Provided direct SME guidance to institutional clients to drive implementation, adoption, and utilization growth. ▪ Designed executable architectures aligned to Client KPIs and liaised with Technical Product Dev Teams to prioritize updates, releases, and customize environments to meet key client goals. ▪ Provided expert pre-sales consultative support and as well as post-sales project oversight. ▪ Key Accomplishment: Received from clients a 4.95 out of 5.0 Excellence rating on my consulting services.▪ Key Accomplishment: Designed and delivered Conference presentations and thought leadership for Technology-Enhanced Learning, Pedagogy, Andragogy, Learning Assessment, and Learning Analytics. ▪ Key Accomplishment: Designed Pearson's Competency-Based Education (CBE) Model for Digital and Learning Transformation. Worked intensively with Marketing and Web Teams to publish and promote content. ▪ Key Accomplishment: Designed a Strategic Change Management Strategy and Client Services to drive client adoption of Technology-enhanced student learning outcome (SLO) assessment across private, for-profit, community college, universities, and professional organizations. This directly drove increased product adoption and utilization, facilitating subscription renewals of Pearson solutions. Show less ▪ Promoted to full-time staff role to lead strategic implementations and utilization growth in Pearson's Online Learning, LMS, and Technology-Enhanced Learning Solutions. ▪ Served as Lead Solutions Consultant during pre-sales and Lead Implementation Consultant post-sales for Pearson's International Enterprise partnerships in LATAM, Mexico, Central & South America, Puerto Rico, and the Caribbean.▪ Served as Lead Faculty Trainer and SME, driving adoption and utilization across the solutions portfolio. ▪ Executed on $ multi-million dollar and multi-year contracts, delivering on time and on budget. ▪ Key Accomplishment: Delivered numerous conference presentations globally, expanding Pearson global footprint in Online Learning, Digital Transformation, and Educational / Learning Program development. ▪ Key Accomplishment: Created first global rollout strategy for LATAM, driving strategic change management and implementation services to realize adoption and to grow utilization. ▪ Key Accomplishment: Equipped and coached new regional teams to support Pearson’s Enterprise Solutions and Client Services in a localized delivery model and cost structure, leading to transformation in operational execution, cost savings, and more sustainable global partnerships. Show less ▪ Following the merger of Pearson and eCollege, Pearson began selling it's Enterprise LearningStudio learning management system (LMS) and Client Services outside of the U.S. I was brought in on a 6 month contract to lead the portfolio of training and technology solutions for Pearson's first new client in Mexico. ▪ Served as Lead Trainer and Subject Matter Expert (SME), providing guidance, training, and deep expertise to numerous stakeholders including Sales and Client constituents. ▪ Key Accomplishment: I oversaw the multi-million dollar contract rollout and secured client adoption of Pearson's Enterprise LearningStudio LMS and suite of Client Services, ensuring execution of all deliverables and forming a trusted partnership with a new client in a brand new market region. This directly led to the ongoing growth of Pearson's footprint in a new region. ▪ Key Accomplishment: I traveled extensively and worked collaboratively across Pearson teams and departments to harvest best practices in Online learning, Instructional design, Faculty Training, Content Mapping, Learning Assessment, and Enterprise Technology Solutions and Client Services, translating these best practices for implementation into new markets. ▪ Key Accomplishment: I designed a comprehensive suite of training services for staff, faculty, and executive leadership, building their understanding, engagement, and buy-in into Online Learning and technology-supported Learning Solutions. This directly led to increased product adoption and utilization. Show less

  • Consulting Services Manager, Teaching & Learning Strategy for Pearson North America (Promotion)

    Mar 2014 - Apr 2017

  • Team Lead, Assessment & Analytics Consulting, Enterprise Solutions (Promotion)

    May 2013 - Mar 2014

  • Assessment and Analytics Consultant, Enterprise Learning Technology Solutions (Promotion)

    Aug 2010 - May 2013

  • Lead International Academic Trainer & Consultant, Enterprise Implementation Specialist (Promotion)

    Dec 2009 - Aug 2010

  • International Academic Trainer & Consultant

    Jul 2009 - Dec 2009
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  Developing people's potential

  Jan 2013 - Oct 2017

  Founder and principal consultant

  ▪ Plan and deliver leadership development programs, specializing in programs that include an individualized personality assessment component and professional debrief for personal and professional development. ▪ Facilitate Team Building programs to help teams improve their communication and collaboration. ▪ Work closely with clients to discover learning goals for staff and leadership and propose targeted training programs to support development of desired knowledge, skills, and abilities. ▪ Design eLearning, hybrid, and fully online learning solutions. ▪ Certified MBTI Practitioner by the Center for the Application of Psychological Type (CAPT)▪ Specialized in Team and Leadership Development Workshops leveraging the Myers-Briggs Type Indicator (MBTI) for enhanced self and other awareness. ▪ Key Accomplishment: Provided pro-bono learning solutions within the local community to non-profit organizations and teams. Show less

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  The myers-briggs company

  Oct 2017 - now

  ▪ Promoted to lead U.S. Consultancy Services to identify valuable business opportunities and spearhead targeted training and development programs that solve business and people challenges. ▪ Conduct needs analysis and recommend strategic investments to meet Client's goals, outlining the anticipated tactics, value proposition, investment, and outcomes. ▪ Negotiate with C-Suite and senior stakeholders to secure buy-in and funding for people development and transformation projects.▪ Serve as project sponsor across multi-pronged and strategic Consulting engagements staffed with Associate and Principal Consultants. ▪ Deliver recognized subject-matter expertise in the pre-sale and post-sale stages. ▪ Develop pre-sales collateral, sales enablement assets, and marketing content for web display and promotional ad campaigns to support client sales process. ▪ Deliver compelling thought leadership that positions the Company in the marketplace and positions company solutions in a relatable context of industry challenges, needs, and goals in OD / talent and leader development.▪ Coach team of remote Associate Consultants. ▪ Keen focus on Client satisfaction and strategic relationship management, delivering Consultancy solutions that meet or exceed client expectations. ▪ Key Accomplishment: Created intensive collaborations with national Sales team, growing the number of Professional Services leads and Consultancy revenue for The Myers-Briggs Company.▪ Key Accomplishment: Co-authored innovative Leadership Development program leveraging the Company's flagship MBTI tool and connecting its value proposition to Diversity, Equity, and Inclusion (DE&I) and to Leadership Development. This program has directly helped organizations see gains in their commitments to Inclusion, develop Inclusive Leadership capacity, and create a more Inclusive work environment, driving enhancements in employee satisfaction, decision making, innovation, and employee retention. Show less ▪ Joined The Myers-Briggs Company as a Senior Consultant to assess, recommend, and implement highly effective and engaging learning solutions that leverage personality and psychometric assessments. ▪ Drive high-impact and people-focused solutions that improve self-awareness, enhance communication and collaboration, build team trust, promote organizational wellbeing, and enable managers and leaders to lead teams successfully and solve organizational challenges. ▪ Design programs to meet Client needs across key intra and interpersonal challenges including: ▪ Self-awareness and Other Awareness ▪ Trust and Psychological Safety ▪ Strategies for new teams to come together quickly ▪ Team Communication and Collaboration ▪ Working through and Leading others through Change ▪ Building Resiliency ▪ Working through Conflict Effectively ▪ Emotional Intelligence ▪ Leadership Style, Strengths, Communication, and Interpersonal Effectiveness▪ Key Accomplishment: Worked collaboratively across national Sales team to drive increased interest and Sales capability in promoting Professional Services and Consultancy. ▪ Key Accomplishment: Developed thought leadership to augment The Myers-Briggs Company's position and to evidence the industry relevance and market value of the Company's portfolio of solutions. Expanded thought leadership offerings to translate product benefits into customer value propositions and realization of solutions to key business challenges. Show less

  • Head of Consultancy

    Apr 2022 - now

  • Principal Consultant

    Oct 2017 - Apr 2022