Jesusa Pinacate

Singapore

+91 xxxx xxxxx

[email protected]

Timeline
Oct 2000 - Mar 2007
Senior Technical Support Consultant
AOL
Apr 2007 - May 2009
Desktop Support Engineer
NCS Pte. Ltd
May 2009 - Nov 2013
Global Messaging Operations
Credit Suisse
Singapore
Current Company
Nov 2013 - now
Vice President
JPMorgan Chase & Co.
About me
Vice President, Product Manager in Network Operations
Education
- Singapore management university
  2022 - 2022
  Product management
- Holy angel university
  1995 - 2000
  Bachelor of science (bs) electronics & communications engineering
- Holy angel university
  -
  Bachelor's degree electrical, electronics and communications engineering
Experience
- Aol
  Oct 2000 - Mar 2007
  Senior technical support consultant
- Ncs pte. ltd
  Apr 2007 - May 2009
  Desktop support engineer
- Credit suisse
  May 2009 - Nov 2013
  - Global Messaging Operations
    Jan 2013 - Nov 2013
  - Global Messaging Support Lead
    May 2009 - Dec 2012
- Jpmorgan chase & co.
  Nov 2013 - now
  Infrastructure Support, GTI Service Delivery Management Operations Manager, Global Incident Response Centre
  - Vice President
    Feb 2021 - now
  - Senior Associate
    Nov 2016 - Jan 2021
  - Senior Associate
    Nov 2013 - Oct 2016
Licenses & Certifications
- Scrum master certified (smc)
  Scrum alliance
  Aug 2019
- Itil foundation level
  Exin your ict competence partner
  Jul 2015
- Verified international academic qualifications
  World education services
  Jun 2021
  View certificate
- Cisco certified network associate
  Cisco
  Mar 2007
- Certified scrum product owner (cspo)
  Scrum alliance
  Mar 2019
Volunteer Experience
- Sponsor
  Issued by Bone Marrow Donor Programme on Jan 2016
  Associated with Jesusa Pinacate
- Volunteer
  Issued by New Hope Community Services on Jun 2019
  Associated with Jesusa Pinacate
- Sponsor
  Issued by Special Olympics on Jul 2015
  Associated with Jesusa Pinacate