Experience

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  Unischool

  Jan 2000 - Jan 2002

  Lecturer (part-time)

  Duties and Responsibilities:- Class lecturer and tutor- Invigilation of examinations- Administer Practice Sessions and private tuition training sessions- Plan, design and implementation of final computer literacy exam papers- Network Administration- Local Area Network and desktop upgrades

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  X-pressnet distribution

  Nov 2000 - Dec 2004

  It manager

  Duties and Responsibilities:• Maintain the entire Local Area Network infrastructure (desktops, local and network printers, copiers, scanner terminals with long and short range scanners and barcode printers).• Administration of all user account profiles and shared folders..• Asset control - Management of all company assets both on and off site.• Responsible for the redesign and implementation of the company network, installing and configuring network .server, desktops and operating systems.• Installation of new CAT5 network cable and network ports for scan terminals and long range scanners.• Troubleshooting faults and creating solutions• Administration of daily server data backups.• Server management, switches, hubs, printers and scanner terminals• Management and Training of all data capturers• Provide daily reporting and statistics on volume of freight and irregularities• Reloading of Windows and applications on a regular basis for maximum performance• End user support and system training for both internal and external staff• Maintain and monitor all clients equipment and install relevant applications• System training on policies and procedures to clients on the in-house application.• Customer in-house software training and support. Show less

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  Iquote trading

  Dec 2004 - Jul 2007

  Technical trainer and sales executive

  Trading markets has risk, but it is a calculated risk. It is important to deal with people that know how to trade. We will prove that to you. Everyone wants to be wealthy, but few ever manage to make this dream a reality. Why is this? Most people do not become wealthy because they simply do not know how to. This is because they do not have a plan.We don't understand the reason why people work hard for their money and then make other people rich with it. By investing the conventional way, no one looks after your money like you do. We have the desire to see you become successful, do you?Duties and Responsibilities:• Source new business and maintain existing client base.• Cold calling (Generating new business).• Provide onsite & offsite technical support.• Software Installation & training of clients software products• Perform live, weekly boardroom technical seminars and support queries.• Mentorship training in Trader forum seminars.• Conduct weekly online training webinars• Maintain sales relationships and to source new sales via leads, web enquiries and cold calling.• Maintain the office Wireless Network infrastructure, computers, printers, routers and servers.• Manage, test and implement new technology within the network environment.• Software license control and management.• Weekly data backups.• Conduct client visits and support calls. Show less

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  Guardcorp security sa

  Jan 2007 - Jan 2013

  Technical manager

  COMPANY OVERVIEW:GuardCorp Security SA was formed when the amalgamation of United Security who were 14 years in the guarding industry and Point Blank Surveillance with 4 years in the CCTV industry took place. All the members of GuardCorp and our operations management come from a policing background with some 45 years collective experience in the South African Police Services.We have security experience in many diverse fields such as the farming, transport, medical, warehousing, retail outlets, manufacturing, automotive and are currently looking to specialize in the service industry All our personnel are certified and trained in the fields that they are assigned to.TECHNICAL MANAGER:As the Technical Manager for Guardcorp Security SA, my lead roles consist of the management of the technical team, technical budget planning, site surveys, project management and customer retention and satisfaction.Duties and Responsibilities:• Technical team Management and leadership• Support all technical staff and conduct the relevant training required• Project Management on high margin projects, meeting budget, scheduling of contractors and project sign-offs.• Budget Planning and site costing• Assist in Implementation of new marketing strategies, sales plans and forecasts.• Generate new business and maintain existing client base• Management of Office and Client asset and warranty documentation• Administer the internal LAN infrastructure• Server maintenance and weekly data backup administration• Asset Management, licensing and stock control coordination• Client retention and Account management in accordance with the company protocol• Onsite risk management surveys• Configuration of systems and user data (CCTV, Biometric Readers and Access Control systems)• Generate quotations in line with the company margins and processing of all orders through the designated channels. Show less

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  Cochrane steel - clear vu products

  Jan 2013 - Jun 2013

  Sales executive

  COMPANY INTRODUCTION:With a reputation for innovation and quality spanning nearly three decades, Cochrane International continues to pioneer with segment leading Physical Perimeter Security Barriers that deliver effective security to protect most assets.By any measure, Cochrane’s products successfully defines its class from the ClearVu – Invisible Wall, the world’s only architecturally inspired high security fencing system (strategic sites). The Marine Floating Barrier, the world’s first and only deep water high security barrier (anti-boat intrusion), to the Rapid Deployment Vehicles for crowd and riot control (emergency preparedness).The value of every Cochrane product is enhanced by Global Customer Support, 24/7/365 through a network of 9 offices covering 4 continents. Cochrane has generated a client base of long standing customers worldwide with which they have good relationships and believe that this is the essence of their mutual success.SALES EXECUTIVE:Duties and Responsibilities:• Generate new business throughout the KZN region.• Administer and liaise with existing business opportunities.• Handle new web enquiries with efficient turnaround time.• Ongoing following up with Professionals on a corporate level.• Budget Planning and site costing.• Customer retention and satisfaction.• Schedule weekly meetings and presentations with clients and professionals• Opportunity and Activity Management on CRM.• Marketing Strategy Management• Sales Strategy Management• Price Estimate Management• Actual vs Target Management• Travel Itinerary and Costs control• Time and Attendance Management• Generate quotations in line with the company margins and processing of all orders through the designated channels. Show less

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  Guardcorp bureau services

  Jul 2013 - May 2015

  Branch manager

  COMPANY OVERVIEWOur core function is to assist companies in their risk management of fleet’s, We supply various services that assist in providing fleet and logistics management solutions to any company which operate a fleet of vehicles. The security surrounding a company’s fleet and the logistics to control issues are monitored and administered by us.Duties and Responsibilities:• Achieve company targets in the KwaZulu Natal region.• Sales management and internal sales training in compliance with the business strategy.• Assess sales team submissions of weekly sales call sheet reports, scheduled appointments, prospects and signed business.• Administration budgets and quarterly sales forecasts.• Effective management, design and implementation of the company policy and procedures.• Effective development of new business in line with sales targets.• Generate quotations in line with the company margins and processing of all orders through the designated channels.• Effectively promote new products and services to existing customers.• Schedule and conduct meetings with new and existing business prospects where appropriate, to market the company risk solution.• Compilation of Risk Assessments and development of an appropriate solution in order to meet customer needs.• Identification of potential new business opportunities with planned prospecting of leads and cold calling• Client retention and Account management in accordance with the company protocol• Compilation of Driver operator manuals in line with the customer specifications and conduct driver safety and awareness training sessions• Recruitment of sales staff and control room operators, verifying employment referencing and educational certification. • Effective performance and reporting of sales and administrative activities and functions.• Weekly and monthly customer visits creating product awareness and improving customer satisfaction. Show less

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  Autotrak group of companies

  Jun 2015 - Oct 2015

  Bureau services supervisor

  COMPANY OVERVIEWAutotrak quickly established itself as a reputable company that supplies innovative and flexible fleet management solutions and vehicle tracking and recovery products. The current management team has been together since 1999 and has a vast knowledge of the automotive and in particular the transport and passenger carrying industry. Autotrak currently supplies the Autotrak product range to all areas of the automotive industry including long and short distance trucking, construction and material handling equipment, forestry, mining, agriculture, passenger transport, passenger car and light delivery vehicles. Duties and Responsibilities:• Responsible for the overall system development requirements and management of Autotrak bureau department to the company’s requirements.• Ensure all customer requirements and required services are achieved timeously and accurately.• Develop all codes of practice (COP) for the bureau department.• Responsible for the management all internal staff within the bureau department to the company’s requirements.• Responsible for all training aspects to the company’s requirements.• Ensure the correct billing processes for the bureau are kept up to date at all times.• Ensure all departmental reports, escalations and call queries are generated timorously to the company’s requirements. .• Customer meetings to discuss queries, offered services and corrective actions.• Responsible for implementing all “housekeeping” rules including safety and security of all company assets.• Responsible for all company equipment and stock under your control.• Assist in the sales and marketing activities of the bureau services.• Account Management and Client Retention in accordance to company protocols. Show less

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  G4s

  Nov 2015 - Feb 2017

  Secure solutions sales consultant - east coast region

  • Effective compilation of sales quotations and tender documentation in the region in compliance with business the strategy.• Finalize and accept customer quotations by written signed notification or as per purchase order number.• Prepare and submit sales proposals and tenders to prospective customers. Where necessary, prepare and conduct sales presentation and complete marketing packs.• Liaise with National Bid team on quality and consistency of sales tenders/bids.• Effective development of new business.• Ensure effective development of sales of new and existing product lines.• Identification of potential new business opportunities for security solutions through consultation and cooperation with operational management and Sales Manager with planned prospecting, leads, cold calling, tender notices.• Conduct / arrange site surveys to identify risks and develop appropriate solution to do system design in order to meet customer needs.• Conduct competitor evaluations to identify risks and develop appropriate solutions through thorough understanding of the competitor environment faced by the region.• Reach and achieve sales targets, focusing on high margin business, and developing business near operational centres.• Effective performance and reporting of sales and administrative activities and functions.• Preparation and submission of weekly sales call sheet report, Appointments, Prospects and Signed business.• Ensure that a customer file is maintained, containing a signed copy of the maintenance and guarding agreement, as well as any other relevant documentation.• Ensure effective maintenance of the Sales system updating quotation information, leads and prospects.• Customer Retention and corporate account management. Monitor relationships with designated top customers, scheduling regular visits to ascertain customer satisfaction• Achieve customer retention targets and KPIs Show less

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  Eco time technology

  Mar 2017 - Jun 2017

  Sales and marketing consultant

  - Arrange and conduct meetings with new and existing business prospects to market the company’s products and solutions.- Identification of potential new prospect opportunities through consultation and cooperation with operational management and Project Managers with planned prospecting, on leads, cold calling and referrals..- Effective control of the company selling price and margins in line with our sales strategy.- Prepare and submit sales proposals and solutions to prospective customers. Where necessary, prepare and conduct sales presentations, demonstrations on hardware and software and complete marketing packs.- Completion of quotations and submissions in compliance with the company standards.- Development and growth of business in an allocated geographical area.- Processing of Purchase Orders and effective hand over’s to internal Project Management teams.- Software demonstrations to prospects emphasising on benefits and cost savings.- Effective development of new business in line with sales targets.- Effective performance and reporting of sales and administrative activities and functions.- Weekly Preparation and submission of Sales Calls, Appointments, Prospects and Signed business.- Management of company policies and procedures.- Account Management and Client Retention in accordance to company protocols.- Actively building relationships with customers by identifying new growth opportunities- Grow and maintain the customer base in order to achieve the sales target. Show less

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  Self-employed

  Jul 2017 - Apr 2018

  Sales, marketing and technical

  Duties and Responsibilities:• Sales of Information Technology hardware, software, peripherals and technical services.• Network infrastructure administration as well as CAT5, CAT6 and wireless installations.• CCTV and Access Control installations, support and training.• Render security consultancy services in the technology sector.• New business sales and service presentations.• Server administration and hardware upgrades.• Render preventative maintenance across client networks.• Remote access support, troubleshooting and fault finding.• Conduct technical support and onsite system training.• Desktop hardware, Network peripherals and upgrades. • ADSL and Wi-Fi installations, administration and support.• Data backup’s and recovery services.• Software licence sales and management. Show less

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  Bytes systems integration

  Apr 2018 - Apr 2019

  Operations supervisor

  Duties and Responsibilities:• Planning & Management of software and hardware implementation projects across all industries, to ensure completion in accordance with client expectations and within budgets, time scales & profitability parameters.• Manage all support activities (including service calls) within the KZN region.• Create Project Plans, Monitor and Report on Project status and Manager Quality Control• Staff, Resource Management and Resource Scheduling• Communication of project status, ensuring that deliverables are met• Maintain work breakdown structures• Project Progress management and Management reporting• Co-ordinate issues and assumptions across all business processes• Escalation of unresolved issues• Responsibility to allocate times and resources• Customer Meetings – Attend on site, Chair and Minute• Monitoring Project activities, CRM, Project Budgeting and Planning• Project Control, Resource planning and Project Administration• Communicating and planning with Stakeholders• Project Deliverables ownership• Ensure that all allocated and agreed development activities are successfully completed within the SI policy and procedure framework.• Ensure that the Service Level Agreement (SLA) is met as per internal and external customer requirements. • To communicate and liaise with clients regarding implementations, support calls and queries in a professional manner in order to ensure updates are conveyed timeously.• To manage client sites according to project specifications and to ensure that all project and service calls are handled within budgeted hours.• To ensure that the quality and processes of internal and external customers are adhered to as specified in the company’s policies and procedures. • To ensure that feedback is provided to the office for processing daily and also after the completion of each call to ensure continuous updating of CRM in accordance with SI policies and procedures Show less

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  Autotrak group of companies

  May 2019 - now

  Regional manager

  1. Accept overall responsibility for the day to day management and control of the KZN regional office, including the Technical, Administration and Key Accounts departments to the requirements of the company. This includes, but is not limited to :- 1.1 Setting, managing and achieving departmental targets and objectives; 1.2 Liaising with the HR Administrator regarding disciplinary matters; 1.3 Manage the Key Performance Areas of all employees in the KZN region; 1.4 Ensure all systems and processes under your control are correctly implemented in a professional manner; 1.5 Stock control and maintenance. 2. Achieving all areas of the KZN business plan and annual budget as identified; 3. Assist in the overall management of the insurance business activity and the commercial (financial) processes; 4. Assist in the overall management of the KZN customer base; 5. Procure relationships with insurance brokers and underwriting managers in your assigned area in line with company objectives. 6. Able to conduct product presentations from Workshop level to Director level; 7. Compile and achieve sales budget within the agreed expense levels; 8. Become familiar with the companies and products classed as opposition by Autotrak. This includes product analysis against the company’s products; 9. Compile required reports in accordance with departmental company requirements. 10. Ensure that all are given the appropriate after sales service that promotes a positive image, 11. Attend meetings when necessary with Senior Management as required regarding the progress of sales budget targets;12. Ensure that all jobs issued to you are carried out in a professional and courteous manner;13. Promote relationships with all of the company’s customers and suppliers that reflect trust and credibility;14. Provide support to all staff members within your sales unit to achieve overall sales targets as determined by the company. Show less