Experience

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  Shooter's world

  Jan 2012 - Jan 2016

  Firearm sales/firearms instructor

  As a firearms instructor, my main responsibility is to teach individuals how to safely and effectively handle firearms. I guide them through the fundamentals of shooting, emphasizing safety protocols and proper technique. I also educate them on relevant laws and regulations governing firearms use. It's a role that requires patience, expertise, and a commitment to promoting responsible gun ownership. Ultimately, my goal is to empower my students with the knowledge and skills they need to handle firearms confidently and responsibly. Show less

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  Gearfire

  Jan 2016 - May 2021

  Ecommerce product manager (firearms)

  As an Ecommerce Product Manager in the firearms industry, my role is to oversee the online sales strategy and product offerings for our company's firearm-related products. I work closely with various teams including marketing, sales, and product development to ensure that our online platform showcases our products effectively and generates revenue. This involves tasks such as analyzing market trends, managing inventory, optimizing product listings, and coordinating promotions and sales campaigns. Additionally, I focus on customer experience, ensuring that our website provides a seamless and informative shopping experience for firearm enthusiasts while also adhering to all legal and regulatory requirements related to the sale of firearms online. Show less

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  Sonoran desert institute

  Jul 2019 - May 2023

  Gunsmithing professor

  As a Gunsmithing Professor, my primary role is to educate students in the art and science of gunsmithing. I teach courses on firearms repair, customization, and maintenance, imparting both theoretical knowledge and practical skills. I guide students through hands-on workshops where they learn to disassemble, diagnose, and repair various types of firearms. Additionally, I provide instruction on the use of specialized tools and equipment commonly used in gunsmithing. It's my responsibility to ensure that students develop a deep understanding of firearm mechanics, craftsmanship, and safety protocols. Through my guidance and expertise, I aim to prepare the next generation of skilled gunsmiths to excel in this specialized field. Show less

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  Ammoready.com

  May 2021 - now

  Customer success manager

  As a Customer Success Manager for firearm website development, my primary focus is on ensuring the satisfaction and success of our clients who are building or managing websites in the firearms industry. I work closely with each client to understand their unique needs, goals, and challenges. I provide personalized support and guidance throughout the website development process, from initial planning and design to implementation and beyond.I serve as a liaison between our clients and our development team, advocating for the client's needs and ensuring that their requirements are met. I strive to anticipate potential issues and proactively address them to ensure a smooth and successful website launch. Additionally, I provide ongoing support and assistance to help clients maximize the effectiveness of their websites, whether it's through training sessions, troubleshooting technical issues, or providing recommendations for improvements. Show less