Experience

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  Park city solutions

  Feb 2002 - Nov 2005

  Functional analyst

  • Developed and implemented a requirements management process in compliance with CMMI best practices• Identified system problems, developed alternative solutions and drafted recommendations• Led testing activities, communicated new functionality and policy / procedural changes to key stakeholders

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  Anteon

  Nov 2005 - Feb 2006

  Systems analyst

  • Facilitated JAD sessions with customers to develop use cases and define system requirements• Directed the technical team and maintained the project schedule to ensure that planned milestones and deliverables were completed in a timely manner

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  Cgi

  Feb 2006 - Aug 2006

  Consultant

  • Designed modules of the PECOS Web application that automates the Medicare provider enrollment process• Facilitated client meetings to discuss project status, review key deliverables and verify design assumptions

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  Booz allen hamilton

  Aug 2006 - May 2014

  Sr lead technologist

  • Managed project delivery, resources and financials of up to eight software development engagements utilizing waterfall and agile methodologies • Successfully managed a CMMI Level 3 project that resulted in zero findings during a quality assurance audit and was recognized as the firm’s benchmark project• Developed white papers and contributed to proposal efforts resulting in contract awards valued up to $3.5M• Served as Staffing Lead on the Joint IED Defeat Organization proposal, awarded at $79M, which involved negotiation of resources and development of a staffing plan that fed into the overall cost volume • Facilitated Joint Application Design (JAD) sessions, customer acceptance testing and training sessions for Department of Defense communities across the globe Show less

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  Total wine & more

  Jan 2013 - Sept 2013

  Pos lead analyst

  • Served as the primary liaison and subject matter expert for the POS system, managing the software vendor and internal business partners to prioritize releases based on strategic business goals• Established the POS Enhancement Process to manage and prioritize a backlog of 250+ system change requests • Developed the VeriFone Integration Requirements document to facilitate phone number capture via the VeriFone device, increasing speed of lane and improving accuracy in identifying Loyalty customers• Worked with CRM and e-Commerce teams to implement Loyalty and CRM program requirements and facilitated the Loyalty program pilot at two retail stores Show less

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  Hachette book group

  May 2014 - Mar 2018

  Director, product management

  • Key member of the CIO's Senior Leadership Team responsible for overseeing the portfolio of IT projects• Managed a team of project managers and product owners responsible for supporting primary business systems (including Order-To-Cash, Digital Asset Management, B2B and B2C portals), serving as the central point of escalation whenever execution issues came to light• Organized the partnership of Business and Technology to collaboratively prioritize projects, reducing project turnaround time by over 50%• Managed cross-functional teams in the successful delivery of projects, establishing best practices to support analysis, requirements definition and project management activities• As a key member of the New Acquisitions PMO, program managed the suite of system modification projects required for the integration of two large-scale corporate acquisitions Show less

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  Heart + paw

  Nov 2018 - Apr 2019

  Independent consultant - project management and systems implementation
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  Independent publishers group

  Feb 2020 - Nov 2022

  Vp, publisher development
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  Advanced medaesthetic partners

  Nov 2022 - now

  Vice president operations