Experience

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  Maseno university

  Jan 2016 - Dec 2018

  Managed and maintained 5 windows server 2008R2,2012 and 2012R2 servers and VMware server infrastructure for the institution with 2 branches and 495 users as part of a 6- member systems Admnistration Team.oversaw sight migration for 90 users while achieving zero network downtime.*upgraded the server from 2008R2 to server 2012R2 while achieving zero network downtime*Developed the standard baseline hardware configuration for laptops and servers.*Saved the organization over $ 1800k by reviewing license entitlements before renewal and making recommendations to remove software options that are no longer used and needed.*Managed 2600+ user accounts and 400+ security groups to provide access to the systems.*created and maintained powershell scripts that generated reports to identify objects for cleanups such as stale user accounts, empty groups and disabled computer accounts.*Maintained application security, event investigation and compliance efforcement at the organization.*Created and maintained organization Asset inventory for all computer hardware with Microsoft exell and hardware based Dell Asset management appliance.* Show less

  • IT Support Officer

    May 2017 - Dec 2018

  • Information Technology Intern Volunteer

    Jan 2016 - Apr 2017
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  Maseno hospital

  Jan 2019 - Jun 2019

  Information technology officer - volunteer

  I administered and maintained an IT infrastructure for a 300-bed critical access hospital with 5 windows servers, over 100 workstations and technical business equipment, including networked devices, document scanners, printers, and a PBX phone system.*Identified,researched and negotiated the purchase of $5k worth of hardware from five vendors.*implemented solutions to increase productivity by 12% in 3 months.*provided Telephone and email support for 15 weekly help desk issues including desktops, printers, laptops, network, softwares.*Managed the hospital's management systems - medical center to track movements of items,drugs within the facility by adding users; beds, services,rooms, security groups and updating medicentre systems* streamlined IT logistics and administration cutting costs by 25%.*Reduced costs of IT infrastructure maintainance by 5%.*created standardized equipment and software deployments for the organization including network switches, desktops, laptops,modems, routers,saving entire days of support and planning for each deployment.*Carried out IT Orientation of hospital staff.*Maintained 99.99% up time by conducting server maintenance updates and patches.*Managed $1MM desktop,server, applications and telephone inventory by tracking employee equipment assignment and purchase,billing and decommission dates.*conducted by weekly time critical maintenance and repairs on essential communications equipment such as router's and switches. Show less

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  Rti international

  Jul 2019 - Jan 2020

  Information technology specialist

  The Kenya Crops and Dairy Market Systems Activity (KCDMS) is a five-year (Oct 2017– Sept 2022) program of the United States Agency for International Development (USAID). It is funded as part of Feed the Future, the U.S. Government’s Global Food Security initiative that helps to increase agricultural production and reduce poverty and malnutrition in Kenya. The KCDMS Activity is being implemented in 12 counties and is designed to spur competitive, resilient market systems in Kenya’s horticulture and dairy sectors.I performed IT related duties in support of the KCDMS team – Nairobi and sub-offices across the country. I was responsible for supporting PCs (Windows 7/ Microsoft Office 2013) and Windows 2008 server, ensuring proper maintenance and backups, setting up, maintaining, and supporting the IT and network infrastructure including additional project offices. Assist with technical specifications, budget, and forecast the IT requirements for the offices and coordinate the procurement for the same, maintain proper inventory of IT equipment for the project offices, provide first tier support and end user training on hardware and software usage, performed user acceptance testing and deployment support, among other tasks. Show less

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  Freelance

  Mar 2020 - Dec 2021

  It consultant

  *Diagnosing IT system problems, inefficiencies, and weaknesses*Analyzing and determining security threats.*Providing advice on technology best practices during the Covid period.*Training users to use the communication Apps like Zoom and Google Meet during Covid period.*Monitoring the success of IT solutions provided to individuals/clients through Any Desk App.

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  Inovet systems ltd

  Jan 2022 - Nov 2022

  It technician

  As an IT Technician at Inovet Systems, I was responsible for providing technical support and maintenance for the company's IT infrastructure and contracted clients. My duties included troubleshooting hardware and software issues, ensuring network connectivity, and performing system upgrades. I played a key role in managing and deploying IT solutions that enhanced operational efficiency and supported the technology needs of our clients, including prominent organizations such as ABSA Bank, Rafiki Bank, Gulf Bank, First Community Bank, Salam Bank, SBM Bank, Liberty Insurance Company, and Crown Paints Ltd. Through my proactive approach and problem-solving skills, I consistently delivered reliable IT support and contributed to the smooth functioning of the organization's and clients' systems. Show less

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  Maseno hospital

  Dec 2022 - now

  Information technology system administrator

  As an IT Systems Administrator at Maseno Mission Hospital, I oversee the management and maintenance of the hospital's IT infrastructure. My role involves leading the cloud migration of the Hospital Management Information System (HMIS), providing comprehensive IT support to staff, implementing robust network security measures, and ensuring data integrity through effective database management. I am committed to enhancing system efficiency, fostering a knowledgeable workforce, and driving innovation to support the hospital's mission. Show less