Experience

• 

  Intertek

  May 2003 - Jun 2004

  Customer coordinator

  - having undergone training and performed testing in various physical and chemical parameters assist in testing in the physical and wet lab sections also.- key work is to coordinate with the customers and the first contact person for the lab queries, textile testing and reviewing all the test reports

• 

  Gap inc.

  Jan 2004 - Jan 2006

  Product integrity - onsite engineer

  · key work is to review/analysis of all the test reports [of all merchandise like fabric,garment, trims, accessories, etc] and will discuss next steps with r&d team torecommend the technical advice to improve the merchandise to reach up to the buyer'sstandard.· also first contact person for all the technical quires related to testing. in additional, takingcare of all the communication and first contact person for all the lab queries.· determine fabric tests need for each fabric based on potential end use. help buildtechnical / market information for any challenges to existing protocols / new protocolsneeded. project based research – seasonal and future innovation team staffing andclient management.· study and implement new testing methods & standards· working closely with fabric & trim suppliers and make them understand about gaptesting requirements· closely monitoring on “product safety” and “regulatory” testing parameters particularlyon new-born, kids & children product categories· handling of internal testing instruments such as crock meter/washer & dryer etc., show less

• 

  Tüv süd

  Jul 2006 - Oct 2021

  Sr.manager -lab operations

  working as sr.manager -lab operations- textile laboratory responsible to implement quality management system in the laboratory. reviewing of all documents and records in the lab. responsible for corrective actions, root cause analysis wherever required taking a pro-active action to identify opportunities for improvement. reviewing of the control of the technical records as per the nabl requirements. review all the tests are performed as per the correct method. review of the validation data and calibration of all instrument & plan schedule for calibration &validation. responsible to implement any new test method and process. responsible for review and approval of final test report, commercial invoice. to provide technical support and address technical, operational issues ensuring that confidentiality and integrity is maintained at all times in the laboratory. co-ordinate and promote customer service activities identify, initiate & evaluate training activities for laboratory staff. ensuring the implementation of corrective actions. to ensure that technical staff follows latest version of test standards. communicating to quality assurance personnel / nqam in quality related issues. review and assessment of performance of the staff members.international standard knowledge: sound in all international standards such as aatcc / astm / iso / bs standards , having exposure on regulatory standards such as cpsia, en regulation , reach , detoxinternational work experience had worked as “physics lab expert” in tüv süd product service gmbh , frankfurt (deutschland/germany) from july 2016 to september 2016. and trained “physics test engineers“ for thier scope in physical lab.trainings trained internal auditor of quality management system as per iso 17025 in cii institute of quality. qualified “tüv süd global auditor” to conduct audit as per iso 17025 across all regional and overseas tüv süd laboratories. show less

• 

  Qima

  Oct 2021 - now

  Laboratory operations manager