Diogo Melo Mondejar

Diogo Melo Mondejar

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location of Diogo Melo MondejarSão Bernardo do Campo, São Paulo, Brazil

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  • Timeline

  • About me

    IT for Business | Network Engineering | IT Analyst | Help Desk | Networks | Cibersecurity | IT Infrastructure | CCNA | Cisco | Frameworks

  • Education

    • Senai São Paulo

      2021 - 2022
      Ensino Técnico Técnico em Plásticos

      SolidWorks | AutoCAD | 3D Modeling | Technical Drawing and Digital Modeling | Industry 4.0 | Applied Chemistry for Plastic Materials | Plastic Materials Processing | Additives for Plastic Materials | Waste Management and Sustainability | Prototyping Design | Project Development and Innovation | Production Process Planning and Control | Technical Documentation | Extrusion Processing | Injection Molding | Plastic Material Characterization

    • Fatec São Bernardo do Campo Adib Moises Dib

      2022 - 2024
      Ensino Superior Informática para Negócios

      Networks | Cybersecurity | IT Governance | Strategic Planning | Frameworks | HTML | CSS | JavaScript | Python | Java | Information Security | Systems Auditing | COBIT | ITIL | CCNA | Computer Networks | Software Engineering | Data Structures | Business Management | Operating Systems | Databases | General Administration | Business Law

  • Experience

    • Lear Corporation

      Mar 2023 - now

      Hardware Support | Network Administration | Help Desk | Opening Bridge/War Room for N2 and N3 Incidents in Cooperation with the Global Team | Collaboration on Infrastructure Projects | Support for JIT Production, Logistics Center, Administrative Offices, and VIP Users | Infrastructure Monitoring and Maintenance (MPLS, ISPS, SD-WAN, Cisco Switches, Routers, and Servers) | Server Management and Security Updates | KPI/SLA Control Incident Monitoring and Opening | IT Support Registration and Management | Help Desk and Shop Floor Support | Communication in English with Global Team | Hardware Support and Computer Maintenance | Software Installation | Network Administration | Notebook Formatting and Configuration

      • IT Analyst

        Jun 2024 - now
      • Information Technology Intern

        Nov 2023 - May 2024
      • IT apprentice

        Mar 2023 - Oct 2023
    • Stefanini Group

      Jun 2024 - now
      IT Analyst

      Hardware Support | Network Administration | Help Desk | Opening Bridge/War Room for N2 and N3 Incidents in Cooperation with the Global Team | Collaboration on Infrastructure Projects | Support for JIT Production, Logistics Center, Administrative Offices, and VIP Users | Infrastructure Monitoring and Maintenance (MPLS, ISPS, SD-WAN, Cisco Switches, Routers, and Servers) | Server Management and Security Updates | KPI/SLA Control

  • Licenses & Certifications

    • Endpoint Security

      Cisco Networking Academy
      Mar 2024
      View certificate certificate
    • Virtual Experience Emerging Tech

      Full Sail University
      Mar 2024
    • Test of English for International Communication (TOEIC)

      TOEIC®- Mastertest Global
      Oct 2024