Experience

• 

  Erobi nigeria ltd

  Jan 2005 - Nov 2006

  System engineer

  System Engineer, Personal Assistant to the MD.

• 

  Lamata-ng

  Jun 2009 - now

  Responsibilities:• Responsible for solving issues, driving enhancements, and improving support for all IT related functions on a day to day basis: operational support, application support, and service delivery• Provides service, maintenance, repairs and upgrades for all computers and peripherals as well as routine moves, adds and changes• Drive communication and priority within the organization• Project manage field specific components related to operational goals and application support such as Oracle Primavera, Microsoft SharePoint and Microsoft Office 365• Contact and collaborate with software and hardware vendors to solve technical issues as needed• Participate with a 3rd party in the developing and maintaining service level agreements and ongoing management of service level compliance and assist in driving the support knowledge base• Develop an overall training strategy based on staff needs along with developing and maintaining policies and standard operating procedures.• Prepare the office for new product / service releases and stay on the forefront of emerging industry practices, ensuring compliance with IT security and general controls• Delivers engaging, informative, well-organized presentations• Provide offsite support for offsite staffs as at when required Show less

  • Information Technology Support Manager

    Sept 2022 - now

  • IT Technical Support

    Jan 2017 - Sept 2022

  • Assit EDMS Officer

    Jun 2009 - Sept 2022