Experience

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  Oris plus

  Jan 2006 - Aug 2007

  Network administrator

  - Network, servers, workstations, software administration- User support, license management, data and network security, backup management

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  Hilton prague & hilton prague old town

  Nov 2007 - Jul 2013

  Cluster ism

  - Maintaining the whole IT infrastructure with 24/7 duties coverage- Coordinating IT support on part time contract- Participation on IT projects and systems conversions- Handling any software related issues or changes, updates, maintenance- Maintaining supplier contracts and its renewal or changes. Installing, ordering licenses- Ensuring data security, integrity, backups, antivirus, PCI / SOX compliance- Involved in software, hardware audits to ensure defined corporate standards are met- Creating workstations and server images, scripts and software deployment procedures including documentation- End user support, 24/7 company support, department or end user trainings- Determine annual technology projects, set a plan for their accomplishment- Coordinating external support, participation on openings and projects within EMEA region Show less

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  Mallinckrodt pharmaceuticals

  Jul 2013 - Jun 2017

  End user support lead emea

  - Leading and supervising end user support team responsible for SSC in Prague & 12 EMEA countries- Responsible for end user hardware purchases and hardware maintenance - renewal- Supporting implementation of a new solutions and systems- Participating on openings and migrations within the EMEA & US regions- Daily communication with U.S. based HQ- Maintaining defined service levels, ensuring quality metrics for support tickets and calls- Responsible for support model, SLA’s and support queues Show less

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  Curium pharma

  Jun 2017 - now

  Senior infrastructure engineer

  - Technical lead in identity integrations, domain migrations, M&A projects- Active Directory administration on-premise- MS tenant administration: Azure, AD Connect, Exchange online, Teams, SharePoint, Intune, AppProxy- Managing AD team subordinates, participation on infrastructure projects- Creation of policies, domain auditing, health/security checks- Coordination & communication with external partners and service providers- Administration and deployment of MS Windows servers- Administration of VMware environment incl. Veeam backup Show less