Troy M.

Troy m.

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location of Troy M.Mankato, Minnesota, United States
Phone number of Troy M.+91 xxxx xxxxx
Followers of Troy M.256 followers
  • Timeline

    Current Company
    Jan 1999 - now

    Resume

    Resume
    Apr 2006 - Jun 2017

    Certified Dental Technologist

    CDT
    Oct 2009 - Oct 2011

    Senior Enlisted Leader, Branch Clinics

    Camp Pendleton, Callifornia
    Jul 2011 - Jun 2014

    Senior Enlisted Leader, Navy Advanced Medical Schools Superintendant

    Navy Medicine and training Support Center
    Jul 2011 - Oct 2012

    Director for Dental Laboratory School

    Naval Medical Training and Support Command
    Jun 2014 - Mar 2015

    Senior Enlisted leader Directorate of Clinical Support and Nursing

    Captain James A. Lovell Federal Health Care Center
    Oct 2015 - Jun 2017

    Senior Enlisted Advisor, Resource Management and Manpower

    Captain James A. Lovell Federal Health Care Center
    Jun 2017 - Oct 2017

    Assistant Store Manager

    Fleet Farm
    Current Company
    Oct 2017 - now

    Senior Operations Manager

    Scholarship America
  • About me

    Senior Operations Manager at Scholarship America

  • Education

    • Naval school of health sciences

      2004 - 2008
      Master training specialist public speaking

      Able to create, write, develop, facilitate, instruct and train curriculum.

    • University of phoenix

      2003 - 2005
      Associate of arts and sciences (a.a.s.) liberal arts and sciences/liberal studies

      I took classes towards applied sciences to enter the medical field in what I consider a great foundation with great job security.

    • Community college of the air force

      2005 - 2007
      Associate's degree occupational instruction

      Background degree in Instructional theory, curriculum development, lesson plan delivery and course development.

    • Columbia southern university

      2015 - 2017
      Bachelor's degree business administration and management, general

      Taken some informative classes towards Business Management which really re-enforced the need to be a true professional through education, dedication, and commitment.

  • Experience

    • Resume

      Jan 1999 - now
      Resume
    • Cdt

      Apr 2006 - Jun 2017
      Certified dental technologist

      As a National certified laboratory technologist I was responsible for the quality of all incoming / outgoing prosthesis's for a 13 person laboratory, as the quality assurance manager I ensured the highest standards were met and trained to. I was also the gold custodian and was responsible to the Prosthodontist and gold audit team.

    • Camp pendleton, callifornia

      Oct 2009 - Oct 2011
      Senior enlisted leader, branch clinics

      Managed 13 dental clinics with over 100 employees and tracked medical readiness for 20 deployable units.

    • Navy medicine and training support center

      Jul 2011 - Jun 2014
      Senior enlisted leader, navy advanced medical schools superintendant

      Led, mentored, and managed 152 instructors encompassing 25 medical specialty schools with an annual through put of 1200 students in three geographical locations to include San Diego, Portsmouth, and San Antonio. • Resourceful and analytical; coordinated with joint services and various technical leaders with-in Navy Medicine identifying issues, developing approaches and resolving discrepancies saving 1.2 million dollars.

    • Naval medical training and support command

      Jul 2011 - Oct 2012
      Director for dental laboratory school

      Program Director, Dental Laboratory (advanced and basic) schools - Fort Sam Houston Texas Jul 2011 - Oct 2012Supervised and directed 28 multi-service staff in graduate instruction programs to 6,300 students.• Tracked instructor qualifications, student grade inputs and final qualification certificates for all attendees maintaining a drop rate of less than three percent. • Demanding empathetic leadership helped to improve moral and propelled staff to their best career progression with 72 percent promoting.• As Navy’s technical leader, sat curriculum reviews and changed 11 tasks to align with career field needs.• Managerial achievements resulted a 100 percent instructor degreed / qualified, 95 percent curriculum reviewed resulting accreditation, and 11 courses re-writes incorporating up to date material. Show less

    • Captain james a. lovell federal health care center

      Jun 2014 - Mar 2015
      Senior enlisted leader directorate of clinical support and nursing

      Some of the responsibilities of this job was to track the day to day operations of the hospital support services to include radiology, pharmacy, physical therapy, audiology, and 4 other departments an ensure the staff was ready for the increasing demands. I also ensured all staff appraisals, awards, employee training and qualifications was being completed as well as transfer of staff and replacements in times of shortages.

    • Captain james a. lovell federal health care center

      Oct 2015 - Jun 2017
      Senior enlisted advisor, resource management and manpower

      Managed 25 personnel and assisted in developing, delivering, and supporting manpower initiatives and services for the Nation’s only integrated Department of Defense / Veteran Affairs hospital with a staff of 1000+. Analyzed and evaluated personal shortages, policy, and manpower needs to advertise positions of employment. Validated hospital manning and coordinated new hire placement. • Experienced manpower analyst and maintained a comprehensive database recognizing employee shortages, advertisement of jobs, and placement of new hires, which increased productivity by 11%.• Coordinates with Navy Personal Support in billet assignments, manpower change requests, and conversion of job classifications to support future hospital needs in additional support areas.• Skilled customer support manager: Manages several customer support and administration areas to include: Military Personal and Support department responsible for transfers and separations, pay, promotions, and awards recognition programs and the Plans Operations Medical Intelligence Office responsible for all deploying members, training, travel, and submission of medical taskers; and Information Resource Management department responsible for the resolution of computer trouble tickets, systems access, and internal system security. Show less

    • Fleet farm

      Jun 2017 - Oct 2017
      Assistant store manager
    • Scholarship america

      Oct 2017 - now
      Senior operations manager
  • Licenses & Certifications

    • Outstanding volunteer service

      Us navy
      Aug 2012
    • Certificate of completion in 7 habits of highly effective people

      Allen todd / janet apostol / jeffery meckley
      May 1997
    • Provider - basic life support (bls)

      Apr 2016
    • Registered medical assistant

      American registry of medical assistants
      Sept 2010
    • Bls health care provider certificate

      American heart association | american stroke association
      Apr 2016
    • Certified dental technician - cdt, te

      National board for certification in dental laboratory technology, inc.
      Sept 2006
    • Certificate of completion in technical training teaching internship

      United states air force
      Jul 2005
    • Certificate of completion of dental laboratory apprenticeship

      Department of labor & training
      Oct 2000
  • Volunteer Experience

    • Volunteer

      Issued by Feed My Starving Children on Jul 2014
      Feed My Starving ChildrenAssociated with Troy M.
    • Volunteer

      Issued by Adopt-A-Highway Litter Removal Service of America, Inc. on Jul 2007
      Adopt-A-Highway Litter Removal Service of America, Inc.Associated with Troy M.